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Part-time
high school
Mileage Reimbursement, 401(k), Paid time off
Posted 7d ago
~40 hrs/week
Responsibilities
The Night Manager oversees general business operations and quality control across various client facilities. They are responsible for maintaining productive relationships with independent contractors and ensuring service level agreements are met.
Requirements
Candidates must have at least three years of experience in management, coaching, and leading teams in multi-unit environments. Strong organizational skills, proficiency in MS Office, and a high school diploma or GED are required.
Full job description
Benefits:
Mileage Reimbursement
401(k)
Paid time off
The Night Manager (NM) is responsible for the quality control of general business operations, increasing client satisfaction, and working productively with Independent Contractors (IC). The NM must be able to work independently and with others, in any type of facility including but not limited to; industrial, manufacturing, office, medical, retail, etc. The NM must also be able to exercise good judgment in reporting client concerns to management and seeking the involvement of others in order to best meet clients’ needs.
ESSENTIAL FUNCTIONS 1. Develop and maintain productive, working relationships with Independent Contractors (IC) and in-house labor by communicating client priorities and collaborating on solving problems. 2. Review scope of work and ensure quality assurance per account to retain existing business and gain new business. 3. Communicate with Facility Solutions Manager daily for any issues that need immediate attention, including the nightly recap via email or phone message. 4. Make recommendations for IC work assignments, manage to client standards and company guidelines and discharge if not meeting service level agreement. 5. Manage inspections, customer complaints, customer requests, new client starts, or VIP treatment needing attention. 6. Execute City Wide’s new start policy, customer compliant policy, four star policy and other operational policies and procedures. 7. Ensure compliance with client policies and procedures, approved cleaning tools and equipment and their proper use.
POSITION REQUIREMENTS Three years of prior experience in management, coaching, motivating, developing and leading a team in multi-unit or locations Strong planning, organization skills and attention to detail Excellent communication and interpersonal skills Must be innovative and strive for continuous process improvement MS Office/Excel
Education High School diploma or GED required
Travel Required Specified territory coverage using personal vehicle.
Founded in 1961, City Wide has become synonymous with building maintenance in its home Kansas City market and now has over 100 franchise locations in the United States and Canada. We help clients manage their facility's needs by scheduling the 20+ interior and exterior services for them. City Wide simplifies the process for building owners and property managers, easing the time, stress, and resources typically required to oversee an entire facility.
For more information about City Wide's services, please visit gocitywide.com/services.
Offices: 15230 W 105th Terrace, Lenexa, Kansas 66219, US · 1736 Westpark Center Dr, Suite 100, Fenton, Missouri 63026, US · 2169 Chamber Center Drive, Fort Mitchell, KY 41017, US · 4b Inverness Ct E, Suite 280, Englewood, Colorado 80112, US · 4849 Ronson Ct, Suite 104, San Diego, California 92111, US
Founded in 1961, City Wide has become synonymous with building maintenance in its home Kansas City market and now has over 100 franchise locations in the United States and Canada. We help clients manage their facility's needs by scheduling the 20+ interior and exterior services for them. City Wide simplifies the process for building owners and property managers, easing the time, stress, and resources typically required to oversee an entire facility.
For more information about City Wide's services, please visit gocitywide.com/services.
Offices: 15230 W 105th Terrace, Lenexa, Kansas 66219, US · 1736 Westpark Center Dr, Suite 100, Fenton, Missouri 63026, US · 2169 Chamber Center Drive, Fort Mitchell, KY 41017, US · 4b Inverness Ct E, Suite 280, Englewood, Colorado 80112, US · 4849 Ronson Ct, Suite 104, San Diego, California 92111, US