Bengaluru, Karnataka, India · On-site
Job Summary The Benefits Associate is an entry-level role within the HR Service Center that provides Tier-1 colleague support for benefits-related questions and transactions across assigned countries or populations. The …
Skills: Customer Service, Benefits Administration, Data Reconciliation, Payroll Support, Case Management
São Paulo, São Paulo, Brazil · On-site
A área de vendas do Canal Médico da Vision Care, está contratando Consultor de Vendas com base em Florianópolis. PRINCIPAIS ATIVIDADES Manter o relacionamento estabelecido com os clientes, através de visitas periódicas a…
Skills: Sales, Medical Sales, Relationship Management, Category Management, Merchandising
Bornem, Flanders, Belgium · On-site
Warehouse and Distribution Lead Bij Alcon draait alles om impact. Elke dag zetten we ons in om mensen te helpen beter te zien en zo een positieve impact te hebben op hun leven. Als wereldleider in oogzorg blijven we cont…
Skills: Warehouse management, Logistics, Team leadership, Inventory management, Supply chain optimization
Surrey Heath, England, United Kingdom · On-site
Quality Assurance Associate At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact glob…
Skills: Quality management system, Root cause analysis, CAPA, Product release, Supplier management
Cornella, Galicia, Spain · Remote OK
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an …
Skills: Medical Affairs, Ophthalmology, Clinical Research, Strategic Planning, Lifecycle Management
New York, New York, United States · Remote OK
$44/hr–$58/hr
Additional Job Description: At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact glob…
Skills: Technical troubleshooting, Medical device repair, Preventative maintenance, Customer relationship management, Field service engineering
Bornem, Flanders, Belgium · On-site
Associate Logistics & Freight Management Bij Alcon draait alles om impact. Elke dag zetten we ons in om mensen te helpen beter te zien en zo een positieve impact te hebben op hun leven. Als wereldleider in oogzorg combin…
Skills: Logistics, Freight management, Supply chain, Transportation coordination, Customs compliance
Melbourne, Victoria, Australia · On-site
Cylite Internship role: Work on internal R&D Optics projects including but not limited to: * Calibration of Wavefront Sensors * Alignment of Plane Wave Reference Collimators * Design for Manufacturability Workstream ATTE…
Skills: Optics, Calibration, Wavefront Sensors, Alignment, Collimators
Puurs-Sint-Amands, Flanders, Belgium · On-site
ASSOCIATE, QUALITY OPERATIONS. Bij Alcon worden we gedreven door het zinvolle werk dat we doen, waarbij we mensen helpen om geweldig te kunnen zien. Als de wereldleider in oogzorg innoveren we op een gewaagde manier die …
Skills: Quality control, Documentation, Process compliance, Attention to detail, Problem solving
Johor, Malaysia · On-site
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an …
Skills: Quality Assurance, Laboratory Equipment, Method Qualification, GxP Regulations, Standard Operating Procedures
Ciudad de México, Mexico · Hybrid
Senior Accounting & Reporting Associate –Brazil Support Location: Mexico City, Hybrid At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act wi…
Skills: General Ledger, Financial Reporting, Account Reconciliation, Journal Entries, Month-end Close
Bengaluru, Karnataka, India · On-site
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an …
Skills: Project Management, Governance, Quality Assurance, Regulatory Compliance, Risk Management
Teltow, Brandenburg, Germany · On-site
Bei Alcon werden wir von der sinnvollen Arbeit angetrieben, die wir leisten, um Menschen zu helfen, brillant zu sehen. Als weltweit führendes Unternehmen in der Augenheilkunde setzen wir uns für Innovation und Fortschrit…
Skills: Quality Assurance, CAPA, Risk Management, Change Management, Validation
Selangor, Malaysia · On-site
At Alcon, we are inspired by the meaningful work we do to help people see brilliantly. As the global leader in eye care, we boldly innovate, champion progress, and act with speed. We recognize and celebrate the contribut…
Skills: Order Management, Customer Service, ERP Expertise, Supply Chain Management, Risk Management
Pasig, Metro Manila, Philippines · Remote OK
At Alcon, we are inspired by the meaningful work we do to help people see brilliantly. As the global leader in eye care, we boldly innovate, champion progress, and act with speed. We recognize and celebrate the contribut…
Skills: Sales, Account management, Medical device sales, Pharmaceutical sales, Customer relationship management
Houston, Texas, United States · On-site
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an …
Skills: Molding operations, Tooling maintenance, Quality inspection, Statistical process control, Good manufacturing practice
Johns Creek, Georgia, United States · On-site
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitm…
Skills: Controls engineering, Automation systems, Siemens Step7 TIA portal, GMP/GXP compliance, Process safety management
Bengaluru, Karnataka, India · On-site
Bringing Lean Six Sigma discipline and Agentic AI capability together to drive measurable transformation across Alcon, including our AGS centers. At Alcon, we're passionate about enhancing sight and helping people see br…
Skills: Lean Six Sigma, Operational Excellence, Agentic AI, Process Transformation, Continuous Improvement
Houston, Texas, United States · On-site
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an …
Skills: Production operations, Packaging equipment operation, Troubleshooting, Lean manufacturing, Quality control
Bengaluru, Karnataka, India · On-site
Responsible for delivering on-site vision screening, refraction, and contact lens fitting as part of the corporate activation program. The role focuses on driving contact lens trials, patient education, and supporting co…
Skills: Vision screening, Refraction, Contact lens fitting, Patient education, Clinical experience
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The Benefits Associate provides Tier-1 support for benefits-related inquiries and manages day-to-day administration including enrollments, terminations, and payroll updates. The role also performs complex reconciliation work for census, eligibility, and premium payments to ensure accurate service delivery.
Candidates must have a high school or associate degree and possess strong attention to detail with data analysis skills. Prior experience in customer service, HR operations, or benefits administration is preferred.
Job Summary
The Benefits Associate is an entry-level role within the HR Service Center that provides Tier-1 colleague support for benefits-related questions and transactions across assigned countries or populations. The role serves as a first point of contact for routine inquiries, case intake, and basic issue resolution, while coordinating with payroll, external vendors, and the Global Benefits COE to ensure timely and accurate service delivery.
This role supports day-to-day benefits administration activities, including enrollments, changes, terminations, vendor coordination, and payroll-related benefits updates. A key responsibility of the position is performing reconciliation work, including colleague census, eligibility, pension contribution, invoice, and premium reviews, to help ensure records and payments are accurate. Because reconciliation work can be more complex, structured training and process guidance will be provided.
The role is accountable for executing assigned responsibilities in a high-quality, timely manner and in alignment with service-level expectations, standard operating procedures, and operational metrics. More complex cases, exceptions, and non-routine plan matters are escalated to senior team members, payroll, vendors, or the Global Benefits COE as appropriate.
Essential Job Functions
Essential Job Functions include the following:
Competencies
Required Proficiency Level
Action Oriented
Enjoys working hard; is action oriented and full of energy for the things he/she sees as challenging; not fearful of acting with a minimum of planning; seizes more opportunities than others.
Fundamental
Customer Focus
Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Fundamental
Functional/Technical
Skills Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.
Fundamental
Informing
Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information.
Fundamental
Process Management
Good at figuring out the processes necessary to get things done; knows how to organize people and activities; understands how to separate and combine tasks into efficient workflow; knows what to measure and how to measure it; can see opportunities for synergy and integration where others can’t; can simplify complex processes; gets more out of fewer resources.
Fundamental
Standard Minimimum Requirements
Preferred Skills and Experience
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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.
Offices: 1 Industriering, Großwallstadt, BY 63868, DE
View all jobs at CIBA Vision GmbHOffices: 1 Industriering, Großwallstadt, BY 63868, DE
View all jobs at CIBA Vision GmbH