Los Angeles, California, United States · On-site
$94k–$100k/yr
China Telecom (Americas) Corporation Network Engineer (Los Angeles, CA) Analyze, monitor, and maintain all U.S. POP facilities, including HVAC, AC UPS, DC power plants, and fire pre-action systems. Coordinate responses f…
Skills: Network maintenance, Cisco routers, Cisco switches, IP networks, Transmission networks
Herndon, Virginia, United States · Remote OK
$126k–$130k/yr
China Telecom (Americas) Corporation Project Manager (Herndon, VA) Telecommuting option available; may reside anywhere in the contiguous United States. Coordinate the company’s service delivery, products, and servi…
Skills: Project Management, Service Delivery, Telecommunications, Mandarin, CRM
Los Angeles, California, United States · On-site
$75k–$85k/yr
Position Title: IDC Customer Service Engineer Location: Los Angeles Description Summary: Customer Service Engineer provides support for conducting maintenance operations to ensure the upholding of the company’s eng…
Skills: Data Center Maintenance, Network Design, Project Management, Troubleshooting, HVAC Monitoring
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The Network Engineer will monitor and maintain U.S. POP facility infrastructure and network systems. They are responsible for troubleshooting network faults, managing carrier tickets, and conducting service delivery.
Candidates must hold a Master's degree in a relevant technical field and possess at least two years of experience in network environments. Proficiency in Mandarin and hands-on experience with facility systems and Cisco hardware are required.
China Telecom (Americas) Corporation
Network Engineer (Los Angeles, CA)
Analyze, monitor, and maintain all U.S. POP facilities, including HVAC, AC UPS, DC power plants, and fire pre-action systems. Coordinate responses for transport and IP networks. Respond to network faults and alarms according to company procedures. Open tickets with related carriers and track ticket status. Analyze and process customer and carrier trouble tickets. Escalate tickets according to escalation procedures. Conduct service testing and delivery. Collect and analyze network utilization data. Generate periodic network status reports. Monitor IT and transport networks, including identifying problems, troubleshooting, conducting traffic analysis, and supporting network design and planning.
Requirements:
• Master’s degree in computer science, engineering, telecommunications, electrical engineering, or a similar field, and two years of experience in a computer or telecommunication network environment.
• Hands-on experience with local and wide area network maintenance and operation.
• Hands-on experience with facility systems including HVAC, AC UPS, DC power plant, and fire preaction systems.
• Hands-on experience with network utilization tracking and reporting.
• Hands-on experience with monitoring, troubleshooting, designing, and planning networks.
• Hands-on experience with the operation of Cisco routers and switches.
• Hands-on experience with IP and transmission networks.
• Mandarin fluency.
Connecting the World with Networks Designed for the Digital Age
China Telecom (Americas) Corporation (CTA) provides customized, cost-effective and integrated network and communication solutions to its diverse base of customers. As a leading facility-resale private carrier with unique access to providers in Asia and the Americas, we offer a wide range of communication and data center services for multinational customers. CTA is headquartered in Herndon, Virginia, with offices in Dallas, Los Angeles, San Jose, Sao Paulo and Toronto. Enterprises throughout the Americas trust CTA’s one-stop, turnkey solutions to meet the challenges of today’s complex business environment. For additional information on China Telecom Americas, please visit www.ctamericas.com.
Offices: 607 Herndon Parkway, Suite 201, Herndon, VA 20170, US · 624 S. Grand Ave., Suite #1825, Los Angeles, CA 90017, US · 1731 Technology Drive,, Ste #680, San Jose, CA 95110, US · 1156 6th Ave,, Suite # 620, New York, NY 10036, US · 8755 West Higgins Road,, Ste #910, Chicago, IL 60631, US
Connecting the World with Networks Designed for the Digital Age
China Telecom (Americas) Corporation (CTA) provides customized, cost-effective and integrated network and communication solutions to its diverse base of customers. As a leading facility-resale private carrier with unique access to providers in Asia and the Americas, we offer a wide range of communication and data center services for multinational customers. CTA is headquartered in Herndon, Virginia, with offices in Dallas, Los Angeles, San Jose, Sao Paulo and Toronto. Enterprises throughout the Americas trust CTA’s one-stop, turnkey solutions to meet the challenges of today’s complex business environment. For additional information on China Telecom Americas, please visit www.ctamericas.com.
Offices: 607 Herndon Parkway, Suite 201, Herndon, VA 20170, US · 624 S. Grand Ave., Suite #1825, Los Angeles, CA 90017, US · 1731 Technology Drive,, Ste #680, San Jose, CA 95110, US · 1156 6th Ave,, Suite # 620, New York, NY 10036, US · 8755 West Higgins Road,, Ste #910, Chicago, IL 60631, US
