Melbourne, Victoria, Australia · On-site
Chanel is a world leader in creating, manufacturing, and distributing luxury products including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewelry, and Watches. Founded by Gabrielle Chanel in 1910, the Hou…
Skills: Luxury Customer Experience, Client Relationship Management, Product Knowledge, Sales, Customer Recruitment
Dublin, Leinster, Ireland · On-site
Fixed Term Fragrance & Beauty Sales Consultant Location: Arnotts Dublin Contract: Fixed Term/ 3 Month Contract, 37.5 hours/week, any 5 in 7 days CHANEL is an independent company that believes in the freedom of creation, …
Skills: Client Relationship Management, Storytelling, Personalised Consultations, Clienteling, Data Capture
Paris, Ile-de-France, France · On-site
Au sein du centre de réparation Europe et du pôle administratif & logistique, nous recrutons un(e) Agent logistique. Rattaché(e) au Responsable du Pôle Expertise Produit et Logistique vous êtes en charge de la gestion de…
Skills: ERP Software, Inventory Management, Logistics Coordination, Quality Control, Packaging
Neuilly-sur-Seine, Ile-de-France, France · Hybrid
ABOUT THE JOB Chanel invests significant efforts to provide cutting-edge digital solutions, intelligent technologies and smart devices to its employees and partners — enhancing productivity at every level, both individua…
Skills: Service Ownership, Platform Management, LumApps, SharePoint Online, React
Vancouver, British Columbia, Canada · On-site
Location: Oakridge Boutique (Vancouver) Reports To: Operations Manager Contract: Full-Time, Temporary (12-month contract) Your role @ Chanel: As part of the Heart of House team, the Sales & Stock Support will support the…
Skills: Inventory Management, Customer Service, Retail Operations, Shipping And Receiving, Administrative Support
Paris, Ile-de-France, France · On-site
Paris, à pourvoir en septembre 2026 Nombreux déplacements à prévoir en France & en Italie. La Division Mode La Mode est l’activité originelle de la Marque. Deux collections de Haute Couture, six collections de Prêt-à-por…
Skills: Quality Management, Industrialization, Quality Auditing, Problem Solving, Technical Documentation
Toronto, Ontario, Canada · On-site
Freelance Makeup Artist Location: Toronto, Ontario Regions Reports to: Retail Excellence Lead Contract: Temporary from May 2026 to December 2026 Your role @ Chanel: The Freelance Makeup Artist is responsible for providin…
Skills: Makeup Artistry, Client Relationship Management, Sales Support, Cross-selling, Customer Service
New York, New York, United States · Hybrid
$88k–$135k/yr
Senior Manager, Commercial Development At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases…
Skills: Strategic Account Management, Commercial Negotiation, Omni-channel Marketing, P&L Management, Data Analysis
Neuilly-sur-Seine, Ile-de-France, France · On-site
LIEU : Neuilly sur Seine Chanel est une entreprise indépendante qui croit en la liberté de la création, cultive le potentiel humain et s’engage activement pour avoir un impact positif dans le monde. L'activité Parfums Be…
Skills: Digital Project Management, UX/UI Design, User Experience Strategy, Stakeholder Management, Budget Management
Mexico City, Zona Centro, Mexico · On-site
Embajador/a de Ventas CHANEL – Monterrey ¿Te apasiona el maquillaje, las fragancias y el cuidado de la piel? ¡Únete a CHANEL, empresa líder mundial en lujo, y lleva tu talento en ventas al siguiente nivel! Responsabilida…
Skills: Beauty Sales, Makeup Application, Fragrance Consulting, Skincare Advice, Customer Service
Newport Beach, California, United States · On-site
$34/hr–$48/hr
Assistant Manager, Product, Neiman Marcus Fashion Island At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each in…
Skills: Team Coaching, Business Leadership, Client Experience Management, Product Category Analysis, Assortment Planning
Paris, Ile-de-France, France · On-site
Le Marché France & Monaco est dédié à la distribution des collections de Mode, des créations Horlogerie-Joaillerie, et des produits Parfums-Beauté. L'activité des Parfums Beauté affirme sa singularité à travers une prome…
Skills: Sales Techniques, Storytelling, Customer Relationship Management, Merchandising, English Proficiency
Gyeonggi, South Korea · On-site
계약기간 : 2026년 6월 - 2027년 1월 (약 8개월여) Job Purpose: The primary purpose of this position is to lead specific outbound operational processes such as Office Requests. The role is responsible for driving these processes in a t…
Skills: Outbound Logistics, Inventory Management, Supply Chain Coordination, WMS, AGV Systems
Jinan, Shandong, China · On-site
如果您是一个对香水、化妆品和护肤品充满热情的有志之才，您将有机会加入我们的美容顾问团队，与客户共同创造故事，为他们创造独特的时刻。 借助您的独特经历，在香奈儿您将致力于 站在时尚的最前沿，展现对香水及美容品的热情及专业知识； 维系香奈儿的品牌形象； 不仅仅关注于介绍香奈儿作品本身，同时传递品牌风格与梦想； 负责客户体验的全过程，让每位顾客都有机会感受香奈儿更多作品的魅力； 时刻展现积极态度，不断提高服务水平，超越客户的期望。 赋予您无限…
Skills: Communication, Sales Skills, Customer Relationship Management, Luxury Retail, Product Knowledge
Montreal, Quebec, Canada · On-site
Relève de: Responsable de boutique Contrat: Permanent et à temps plein Lieu de travail: Boutique de Montréal Votre rôle chez CHANEL: En tant que Conseille(ère) à la vente, vous êtes le noyau de notre marque. Vous constru…
Skills: Luxury Retail Sales, Customer Relationship Management, Product Knowledge, Communication Skills, Organization
Paris, Ile-de-France, France · On-site
CDI - Chef.fe de Projet Production Contenus & Activation Arrivée en Boutique – (H/F/X CDI, basé à Paris, 1er arrondissement, siège de la division Mode, à pourvoir dès que possible. LA DIVISION MODE La Mode est l’activité…
Skills: Project Management, Content Production, Brand Activation, Coordination, Budget Management
Ningbo, Zhejiang, China · On-site
Job Description 作为香水及美容品部店长/柜长，您需要领导一支最具活力的团队，并热情地指导队员如何为顾客创造无与伦比的服务体验。 您需要具备敏锐的商业嗅觉，与组织内部相关部门保持密切联系，带领团队完成目标，并确保香奈儿在香水及美容品零售行业的领先地位，为提升品牌形象献出一份力。同时，我们鼓励您依赖于更广阔的商业视野，熟悉全渠道零售环境，实施客户服务的整套流程。 借助您的独特经历，在香奈儿您将致力于 宣传品牌文化及愿景，并将…
Skills: Leadership, Strategic Thinking, Retail Management, Customer Service, Team Management
Jinan, Shandong, China · On-site
作为香水及美容品部店长/柜长，您需要领导一支最具活力的团队，并热情地指导队员如何为顾客创造无与伦比的服务体验。 您需要具备敏锐的商业嗅觉，与组织内部相关部门保持密切联系，带领团队完成目标，并确保香奈儿在香水及美容品零售行业的领先地位，为提升品牌形象献出一份力。同时，我们鼓励您依赖于更广阔的商业视野，熟悉全渠道零售环境，实施客户服务的整套流程。 借助您的独特经历，在香奈儿您将致力于 宣传品牌文化及愿景，并将之与顾客服务有机结合； 带领一个…
Skills: Leadership, Strategic Thinking, Retail Management, Customer Service Excellence, Team Development
Jining, Shandong, China · On-site
作为香水及美容品部店长/柜长，您需要领导一支最具活力的团队，并热情地指导队员如何为顾客创造无与伦比的服务体验。 您需要具备敏锐的商业嗅觉，与组织内部相关部门保持密切联系，带领团队完成目标，并确保香奈儿在香水及美容品零售行业的领先地位，为提升品牌形象献出一份力。同时，我们鼓励您依赖于更广阔的商业视野，熟悉全渠道零售环境，实施客户服务的整套流程。 借助您的独特经历，在香奈儿您将致力于 宣传品牌文化及愿景，并将之与顾客服务有机结合； 带领一个…
Skills: Leadership, Strategic Thinking, Retail Management, Customer Experience, Team Management
Nanjing, Fujian, China · On-site
作为香水及美容品部店长/柜长，您需要领导一支最具活力的团队，并热情地指导队员如何为顾客创造无与伦比的服务体验。 您需要具备敏锐的商业嗅觉，与组织内部相关部门保持密切联系，带领团队完成目标，并确保香奈儿在香水及美容品零售行业的领先地位，为提升品牌形象献出一份力。同时，我们鼓励您依赖于更广阔的商业视野，熟悉全渠道零售环境，实施客户服务的整套流程。 借助您的独特经历，在香奈儿您将致力于 宣传品牌文化及愿景，并将之与顾客服务有机结合； 带领一个…
Skills: Leadership, Strategic Thinking, Retail Management, Customer Service Excellence, Team Development
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The advisor is responsible for providing a luxury customer experience and building long-term emotional connections with clients to drive recruitment and retention. They must maintain expert knowledge of watches and fine jewelry to provide tailored recommendations and high-quality after-sales service.
Candidates should have previous retail experience, preferably within the luxury or jewelry industry, and strong interpersonal skills. A GIA certification or similar qualification is considered advantageous.
Chanel is a world leader in creating, manufacturing, and distributing luxury products including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewelry, and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. At present, Chanel employs more than 32,000 people worldwide.
Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths, and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired, and feel included now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organization and its people.
We are currently recruiting a Watches and Fine Jewelry Advisor for our Melbourne location. This role will showcase the Chanel Watch and Fine Jewelry category and work in client development across the category. An interest and demonstrated experience in High Jewelry will be highly regarded.
ABOUT THE ROLE
The Watch and Fine Jewelry Advisor (WFJA) is responsible for providing a luxury customer experience to achieve the mission of the brand. You will be dedicated to engaging the Fashion and Watch and Fine Jewelry consumer of today and tomorrow, developing the relationship between client and brand and providing unsurpassed service to all our clients.
As a Watch and Fine Jewelry Specialist, you will sell a style and a dream, building emotional connections with customers by understanding their needs, offering relevant recommendations, and inspiring them to discover the allure of Chanel Timepieces and Fine Jewelry. Your passion for luxury watches and fine jewelry and commitment to excellence will elevate the boutique's reputation and enhance the overall customer experience.
YOU ARE ENERGISED BY
Providing the ultimate in luxury customer experience to both internal and external customers with a focus on customer recruitment and retention. Success in this role requires luxury timepieces and fine jewelry knowledge, excellent customer service skills, and the ability to thrive in a fast-paced, client-centric environment. You should enjoy building relationships, working collaboratively with a diverse team, and staying updated on industry trends and product offerings.
Focus on customer recruitment and retention. Engage clients and build long lasting relationships with them that reflect the Chanel relational promise
Equip yourself with expertise level of product knowledge while committing to personal development and continuous learning within the business and industry.
Provide after-sales service to customers that further displays our commitment to excellence.
Possess expertise in Fine Jewelry, High Jewelry and Watches and perform quality check and after sales follow up on the products.
Work closely within the boutique and with other Watch and Fine Jewelry and Fashion boutiques for expertise enhancement and encourage referral activities.
Previous retail working experience, with experience within the luxury or Jewelry industry preferred.
Commitment to learning and development in the Watch and Fine Jewelry categories, but also across the wider Chanel business.
Good presentation with excellent interpersonal, teamwork & communication skills.
GIA Certification or similar qualification would be advantageous.
Knowledge and excitement for the Watches and Fine Jewelry category, that is able to be passed on to the client.
In this position, you will have the opportunity to further develop your skills in luxury retail and client service, through career planning resources, development through formal training programs (in-house and externally), coaching and more.
Chanel remains committed to rewarding people competitively, as well as offering initiatives such as wellbeing programs, learning and development opportunities, and parental leave for all parents globally.
We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL. We are an Equal Employment Opportunity Employer and personal attributes do not form part of the selection process. Our team is selected solely for their talents and capabilities. We welcome the opportunity to learn how we can leverage your unique abilities and experiences to drive us forward.
Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
Offices: London, England W1J 6TL, GB
Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
Offices: London, England W1J 6TL, GB
