Ho Chi Minh City, Vietnam · On-site
Job Purpose: The Assistant Merchandising Manager is a key contributor to the Fashion & WFJ Division, co-owning merchandising strategies, driving category performance, and operating with increasing autonomy. The role requ…
Skills: Merchandising Strategy, Assortment Planning, Inventory Management, Product Analysis, OTB Planning
Ho Chi Minh City, Vietnam · On-site
Job Purpose: We are seeking a dynamic Marketing Executive with a strong emphasis on Channel Marketing and Brand Activation for Fragrance & Beauty division. Reporting directly to the Marketing Manager, the ideal candidate…
Skills: Channel Marketing, Brand Activation, Event Management, Trade Marketing, Stakeholder Management
Paris, Ile-de-France, France · On-site
Au sein du département Retail Education de la Division Horlogerie-Joaillerie, et rattaché(e) au Brand & Product Expertise manager, vous accompagnez les marchés internationaux et les aidez à implémenter et à animer nos Co…
Skills: Instructional Design, Blended Learning, Digital Content Creation, LMS Management, Mobile Learning
Paris, Ile-de-France, France · On-site
CDI – Responsable développement Matières & Merceries - Prêt-à-porter (H/F/X) Poste en CDI, basé à Paris (1er), à pourvoir dès que possible. Déplacements à prévoir en Europe. La Division Mode La Mode est l’activité origin…
Skills: Product Development, Team Management, Sourcing, Industrialization, KPI Management
Paris, Ile-de-France, France · On-site
FR — Version française À propos du poste : Il s'agit d'un poste d’Assistant(e) de Direction en CDD au sein de l'équipe RH Europe, basé à Paris, à partir de fin septembre 2026 pour une durée de un an. Rattaché(e) au Head …
Skills: Executive Assistance, Agenda Management, Budget Tracking, PowerPoint, Workday
New York, New York, United States · Hybrid
$127k–$195k/yr
Group Director, Cyber Risk & Security Engineering At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individua…
Skills: Cyber Engineering, Risk Management, Governance, Cloud Security, DevSecOps
Leipzig, Saxony, Germany · On-site
About the role The Manager, Retail & Client Insights is a strategic analytics role within the Fragrance & Beauty division, responsible for transforming retail and client data into actionable insights that drive business …
Skills: SQL, Power BI, Data Visualization, Client Lifecycle Analytics, Omnichannel Analytics
Leipzig, Saxony, Germany · On-site
About the role The Assistant Manager, Data Intelligence is a key analytical partner within the Fragrance & Beauty division, responsible for transforming complex, multi-source data into actionable insights that drive mark…
Skills: Data Analytics, Business Intelligence, Performance Analysis, Excel, Power BI
Aspen, Colorado, United States · Hybrid
$27/hr–$33/hr
Fashion Advisor, Aspen At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, …
Skills: Client Service, Fashion Expertise, Client Conversion, Client Retention, Relationship Building
Geneva, Geneva, Switzerland · On-site
Role Overview Within Swiss Markets IT team, this role ensures the stability, quality, and continuous improvement of e‑Commerce, Retail, CRM and Digital solutions for the Region (Switzerland, India, Brazil, Mexico, LATAM)…
Skills: E-commerce, CRM, Retail IT, Business Analysis, Quality Assurance
New York, New York, United States · Hybrid
$135k–$165k/yr
Group Director - Boutique Architecture - Operations At Chanel, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of everyone inc…
Skills: Cost Estimating, Project Management, Architectural Design, Construction Management, Budget Analysis
Paramus, New Jersey, United States · On-site
$25/hr–$27/hr
Inventory Specialist, Neiman Marcus Paramus At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual incr…
Skills: Inventory Management, Stock Processing, Cycle Counting, Shipping And Receiving, Organizational Skills
Miami, Florida, United States · On-site
$24/hr–$29/hr
FRAGRANCE & BEAUTY BOUTIQUE, FRAGRANCE & BEAUTY ADVISOR At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each ind…
Skills: Customer Service, Sales, Relationship Building, Emotional Intelligence, Omni-channel Mindset
Bangkok, Thailand · On-site
About the role: Manage the end-to-end delivery of IT scope for Boutique/Store projects, covering new, renovation, event, temporary setup and Retail sales office. Ensure smooth coordination with suppliers and timely imple…
Skills: IT Project Management, Infrastructure Delivery, Vendor Management, Stakeholder Management, Network Design
Vancouver, British Columbia, Canada · On-site
Location: Vancouver Boutique (in Holt Renfrew) Reports to: Operations Manager Contract: Permanent, Full-Time Your role @Chanel: The Sales & Stock Support will support the sales team by supporting administrative and back …
Skills: Retail Operations, Inventory Management, Customer Service, Shipping and Receiving, Organizational Skills
Barcelona, Catalonia, Spain · On-site
JOB PURPOSE In line with the FASHION vision and mission, the Fashion Advisor creates a unique and memorable experience for each client, at every moment. Combining a business orientation and a passion for the client, the …
Skills: Client Relationship Management, Luxury Retail Sales, RTW Styling, Omni-channel Experience, Storytelling
London, England, United Kingdom · On-site
Fashion Advisor Location: CHANEL New Bond Street Contract: Permanent, Full Time CHANEL is committed to delivering the ultimate luxury experience across all client touchpoints. From our Fashion boutiques with our Fashion …
Skills: Interpersonal Skills, Luxury Client Service, Storytelling, Relationship Building, Trend Analysis
Toronto, Ontario, Canada · On-site
Location: Flagship Boutique (in Yorkville) Reports to: Operations Manager Contract: Permanent, Full-Time Your role @ Chanel: As part of the Heart of House team, the Sales & Stock Support will support the Flagship boutiqu…
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London, England, United Kingdom · On-site
Fashion Advisor Location: CHANEL Harrods Accessories Contract: Permanent, Full-time CHANEL is committed to delivering the ultimate luxury experience across all client touchpoints. From our Fashion boutiques with our Fash…
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London, England, United Kingdom · On-site
Fashion Advisor Location: CHANEL Harrods Ready to Wear Contract: Permanent, Full-time CHANEL is committed to delivering the ultimate luxury experience across all client touchpoints. From our Fashion boutiques with our Fa…
Skills: Interpersonal Skills, Luxury Client Service, Storytelling, Relationship Building, Trend Analysis
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Co-own merchandising strategies for Fashion and Watches & Fine Jewelry to drive category performance and business objectives. Manage inventory levels, product analysis, and cross-functional collaborations to ensure optimal assortment and boutique execution.
Requires a business degree and 5-8 years of experience in product or merchandising, including 3 years in a managerial role. Proficiency in Advanced Excel and Power BI is essential, with a strong preference for luxury retail backgrounds.
The Assistant Merchandising Manager is a key contributor to the Fashion & WFJ Division, co-owning merchandising strategies, driving category performance, and operating with increasing autonomy. The role requires strategic thinking, proactive leadership, and the ability to influence cross-functional partners to deliver business objectives.
The role of Assistant Merchandising Manager provides product-related analytical support to the Division by developing merchandising plan, examining Product performance, Sales trends, and Inventory levels to deliver local business objectives. He/she will also assist the Senior Merchandising Manager in strengthening partnerships with Business team.
Merchandising & Buying:
Fashion
Participate in Fashion buy 6 times/year, support Senior Merchandising Manager with the assortment selection during the buying process, administer the purchase order operation as well as assist in conducting pre and post buy with boutique team
Demonstrate assortment planning skills to ensure new and current products are cohesively represented in Boutique and recommend stock for consolidation as well as transfer opportunities both locally and regionally
Balance commercial/ short term product opportunities with image-led/ long term product strategies
Coordinate the OTB planning process by managing the accurate input and checking of date
Analyze the quality of each buy in real time and provide insights of the overall performance
Support the Reoffer business (REV/00V) through Sales and inventory analysis and order recommendation
Watches & Fine Jewelry
Support a long-term WFJ strategy (product focus, assortment, in-store visibility)
Develop a 360° orchestration of WFJ launches, training, and events
Manage WFJ business: forecasting, stock efficiency, novelties, and client strategy
Build and maintain strong relationships with Regional Core and High-End teams
Drive High Jewelry awareness, client experience, and pipeline development
Inventory Management:
Lead the Product Executive in managing stock and inventory for all Fashion, Watches and Fine Jewelry products to achieve stock coverage objectives
Proactively communicate the delivery status of each collection with relevant stakeholders, as well as managing the coordination of a timely launch in accordance with local priorities (events, campaigns, etc.)
Product Analysis:
Provide in-depth quantitative and qualitative analysis of Product performance across all categories
Manage the development of Business & Merchandising Reports (e.g. Sell-thru, inventory, pre & post buy, OTB, monthly division product report) to provide regular insights and business advice to the Local & Regional team where applicable
Build an ongoing collection of business insights to strengthen the database and support future analysis
Align with CRM prior to each buying season to co-create recruitment and retention strategies per product category
Integrate client insights into the buy to support qualitative recruitment and loyalty objectives
Business Partnership:
Actively and passionately participate in internal Business meetings and maintain in close partnership with Division key stakeholders and Retail team
Collaborate closely with VM, Training, Marketing, Communications/ PR, CRM for 360 orchestrations related to each collection launch, key product campaign and take lead in product sharing session
Actively partner with VM and Boutique to ensure collection “must-have” are readily displayed and equally drive efficiencies on slow moving products
Spend at least 20% of time in regular boutique visits to explore opportunities, review assortments, visual display, and other merchandising issues
Coordinate / support with on-demand projects from local and regional team
Markdown:
Oversee the timely preparation of Markdown inventory in accordance with Global guidelines
Coordinate with key stakeholders on Markdown calendar and effectively manage the Markdown calendar
Aftersales & Product Quality
Co-lead after sales service with boutique team/ After Sales coordinators
Liaises Global and Regional After sales team on overseas repairs and ensure efficient lead-time
Collection / Product training
Transmit the creative vision to the Retail team and build up their knowledge, passion and confidence.
Adapt training content to the local needs, deliver collection and product-related training to the whole Retail population.
Ensure ad-hoc training if necessary to support Retail team and business objectives.
Academic / Professional Qualifications
Business Degree or similar
Advanced Microsoft Office suite, particularly in Excel (Vlookup, Sumif, Pivot Table) and Power BI
Work Experience
At least 5 - 8 years of work experience in Product or Merchandising, of which the last 3 is in a managerial position
Fashion/Retail/Luxury background is a strong advantage
Required Competencies
Category ownership mindset: treats assigned categories as their own business
Leadership & influence: ability to lead discussions and inspire teams
Anticipation & planning: forward-thinking and organized
Resilience & adaptability thrives under pressure and manages multiple priorities
Business acumen: connects data to strategy and action
Proactivity: Anticipate business needs, risks, and opportunities independently
Key Interactions:
Fashion Partners: Marketing, CRM, Retail, Communications/ PR, VM, Learning and Development
Corporate Partners: Finance, IT, and HR
Business Division Partners: Fashions, WFJ
Regional and Global Partners: Product/ Merchandise teams, Supply Chain, TDS (PEPS, BI)
Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
Offices: London, England W1J 6TL, GB
Chanel is a private company and world leader in creating, manufacturing and distributing luxury products, including Ready-to-Wear, Accessories, Fragrances, Makeup, Skincare, Jewellery and Watches. Founded by Gabrielle Chanel in 1910, the House remains dedicated to exceptional craftsmanship and offering high-end creations. Chanel employs more than 32,000 people worldwide. As part of this, the House promotes arts, culture and creativity, while investing significantly in key areas including research & development, sustainability, and innovation. Chanel is dedicated to creating the conditions for people to perform at their best, building on their strengths and enabling them to benefit from new opportunities. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations. This means everyone can grow, continue to be inspired and feel included, now and in the future. The company fosters true collaboration and respect for all, grounded in the belief that diversity is essential to the success of the organisation and its people. Chanel is committed to rewarding people competitively, as well as offering initiatives such as wellbeing programmes, learning and development opportunities, and parental leave for all parents globally.
Offices: London, England W1J 6TL, GB
