Springfield, Massachusetts, United States · On-site
$65k–$67k/yr
Clinical Program Manager Salary Range: $68,000 - $70,000 / year + Phenomenal Benefits Package At the Center for Human Development (CHD), we don't just provide services—Care Finds a Way. We are a diverse, inclusive,…
Skills: Clinical Leadership, Trauma-Informed Care, Harm Reduction, Crisis Management, Staff Supervision
East Longmeadow, Massachusetts, United States · On-site
Center for Human Development, (CHD), is currently looking for Per Diem Behavioral Health Licensed Practical Nurses (LPN) to join the team at Heron House, an Enhanced Medical Group Living Environment (EMGLE) program. This…
Skills: Medication administration, Patient care, Vital signs monitoring, Personal hygiene assistance, Electronic health record management
Springfield, Massachusetts, United States · On-site
$20/hr–$25/hr
The Stimulant Treatment And Recovery Team (START) team provides treatment for patients diagnosed with a stimulant use disorder utilizing OBAT’s Nurse Care Management Model. The START clinic is seeking a Recovery Co…
Skills: Case Management, Motivational Interviewing, Patient Advocacy, Community Outreach, Crisis Intervention
Greenfield, Massachusetts, United States · On-site
Our Greenfield Outpatient Clinic is seeking a reliable and detail-oriented part-time Administrative Assistant to join our team. This role supports the clinic as a whole and is directly supervised by the Clinic Director a…
Skills: Front-desk Reception, Supply Management, Billing Documentation, Petty Cash Management, Data Entry
Springfield, Massachusetts, United States • On-site
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Establish and oversee a residential housing model based on housing first and harm-reduction principles. Lead a multidisciplinary team to stabilize participants by connecting them to mental health and substance use resources.
Requires a Master's Degree in a professional field and at least 5 years of clinical experience with significant supervisory experience. Must possess deep knowledge of homelessness, addictions, and crisis management, along with CPR/First Aid certification and a valid driver's license.
Salary Range: $68,000 - $70,000 / year + Phenomenal Benefits Package
At the Center for Human Development (CHD), we don't just provide services—Care Finds a Way. We are a diverse, inclusive, and dynamic team dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. At CHD, celebrating differences isn't just a policy—it is a daily practice. Multicultural, multilingual, and fluent in sign language, CHD is a proud reflection of those we serve.
If you are a visionary clinical leader ready to build a community where care always finds a way, we want you on our team! CHD is currently seeking a Clinical Program Manager to join our team located in Holyoke, MA.
The Opportunity: Lead, Innovate, and Stabilize
As the Clinical Program Manager for our DPH/BSAS-funded Low Threshold Housing Program (LTH), you will establish and oversee a residential housing model founded on the principles of housing first, harm-reduction, and trauma-informed care. Working closely with divisional leadership, you will guide staff and program operations toward individual stabilization by connecting participants to mental health, primary care, and substance use resources.
· Program Leadership: Promote trauma-informed and harm-reductive sheltering practices. Manage participant referrals, intake, admissions, and discharges according to contract guidelines to ensure the site remains filled to capacity.
· Staff Supervision & Development: Orient, train, and supervise a team of case managers, community health workers, and direct care staff. Conduct weekly staff meetings, weekly individual supervision, and annual evaluations while ensuring contract training compliance.
· Operations & Compliance: Manage site scheduling and vacation requests to ensure 100% staff coverage, stepping in to cover shifts if necessary. Monitor site compliance regarding contracted rehousing, database management, and BSAS case file standards.
· Crisis & Risk Management: Direct risk management efforts, participate in on-call elevation protocols, and respond immediately to medical, mental health, or substance use crises to maintain a safe, therapeutic atmosphere.
· Facilities & Administration: Coordinate operations with administrative, fiscal, and HR entities. Liaise with maintenance or property management regarding facility repairs, and assist with landlord and City office compliance.
· Education & Experience: Master’s Degree in a professional field (e.g., MSW), 5 years of clinical experience, and significant prior supervisory experience in the field of human services.
· Industry Expertise: Deep training and knowledge regarding homelessness, addictions, crisis management, and working with psychiatric or substance use histories.
· Certifications & Logistics: CPR & First Aid Certification, a valid driver's license for occasional client transport in Agency vehicles, and the ability to manage the physical and mental demands of a busy residential program.
· Leadership Style: An assertive, confident, and goal-oriented leader with a strong sense of vision, high energy, and commitment to human potential.
· Resilience & Empathy: Performs exceptionally well under stress, handles change productively and demonstrate deep sensitivity to issues of diversity and oppression.
· Interpersonal Approach: Maintains a cheerful, open, and direct communication style that fosters teamwork and strong social service networks.
Connect with our team today! If you are ready to bring your clinical leadership to an organization where care always finds a way, do not wait—apply today to join our team. We look forward to hearing from you!
Care Finds A Way.
The Center for Human Development, Inc. (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. With over 70 programs and services, CHD is Western Massachusetts’ largest and most successful social service organization, delivering a broad array of critical services with proven effectiveness, integrity and compassion. CHD has been helping people build strong, productive relationships since 1972. Each year, our community based social service and behavioral health programs reach over 18,000 people in Western Massachusetts and Connecticut. We currently employ more than 1,400 professionals across all of our locations. Working in local communities, and partnering with local agencies, we provide focused, personalized services that promote real and lasting change. CHD is driven by a focus on excellence and a spirit of innovation. As a non-profit organization, our only motivation is helping people create successful lives. All of our relationships are rooted in respect – for our clients, for the communities we are honored to serve, for our colleagues, and for all the lives we touch.
Offices: 332 Birnie Avenue, Springfield, MA 01107, US
Care Finds A Way.
The Center for Human Development, Inc. (CHD) provides a broad range of high quality, community-oriented human services dedicated to promoting, enhancing, and protecting the dignity and welfare of people in need. With over 70 programs and services, CHD is Western Massachusetts’ largest and most successful social service organization, delivering a broad array of critical services with proven effectiveness, integrity and compassion. CHD has been helping people build strong, productive relationships since 1972. Each year, our community based social service and behavioral health programs reach over 18,000 people in Western Massachusetts and Connecticut. We currently employ more than 1,400 professionals across all of our locations. Working in local communities, and partnering with local agencies, we provide focused, personalized services that promote real and lasting change. CHD is driven by a focus on excellence and a spirit of innovation. As a non-profit organization, our only motivation is helping people create successful lives. All of our relationships are rooted in respect – for our clients, for the communities we are honored to serve, for our colleagues, and for all the lives we touch.
Offices: 332 Birnie Avenue, Springfield, MA 01107, US
