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Jobs at Cedar Point Federal Credit Union® (Now Hiring) — 1 open

Cedar Point Federal Credit Union® logoCedar Point Federal Credit Union®

Debt Recovery Specialist

Lexington Park, Maryland, United States · On-site

Mid level

Description Primary Functions: Using Keystone Collections, prepare basic information on delinquent loans, master cards, mortgages and/or overdrawn accounts, make and answer phone calls, follow up on worked accounts, rese…

Skills: Debt Collection, Account Research, Financial Record Keeping, Bankruptcy Processing, Credit Report Dispute Resolution

Cedar Point Federal Credit Union® logo

Debt Recovery Specialist

Cedar Point Federal Credit Union®

Lexington Park, Maryland, United States • On-site

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Mid level

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  • Full-time
  • high school
  • Posted 34d ago
  • ~40 hrs/week

Responsibilities

Manage and recover delinquent loans, mortgages, and overdrawn accounts using Keystone Collections. Responsible for researching account deficiencies, contacting members for payment, and preparing accounts for legal action.

Requirements

Requires a high school diploma and at least two years of experience in debt collection or within a financial institution. Must possess knowledge of credit union products and strong organizational and communication skills.

Full job description

Description

Primary Functions: Using Keystone Collections, prepare basic information on delinquent loans, master cards, mortgages and/or overdrawn accounts, make and answer phone calls, follow up on worked accounts, research accounts to correct deficiencies caused by error, make interest and principal adjustments as required, prepare payment or extension agreements at member’s request, keep records on delinquent loans, master cards, mortgages, and/or overdrawn accounts, file documentation as needed, write up and post daily mail, check current addresses in computer to ensure correct information.

Duties and Responsibilities:

  • Research and purify accounts from queues within Keystone Collections to include but not limited to overdrawn accounts, delinquent loans, master cards, and mortgages.
  • Assist with the processing of bankruptcy claims.
  • Contact members on accounts assigned to resolve errors and produce payments. Record all member contacts along with any promise to pay.
  • Post payments to accounts, including posting and recording of payments to charged-off accounts.
  • Maintain complete and accurate records of attempted recovery activity as directed by the Debt Recovery Manager.
  • Prepare correspondence to delinquent members and use certified mail when desirable to ensure member notification.
  • Must maintain knowledge of all credit union products to aid in the research, correction or collection of accounts.
  • Research and correct credit report disputes within E-Oscar. Report negative charged off accounts to Efunds.
  • Prepare delinquent accounts for legal action.
  • Assist with the creation and maintenance of all debt recovery reports.
  • Complete required and recommended educational courses; Follow all rules and regulations as applicable to the job function, including but not limited to the Bank Secrecy Act.
  • Perform all other duties as assigned.

Requirements

  • High School graduate
  • Two or more years of experience in a financial institution or in debt collection. 
  • Knowledge of all credit union products and services.
  • Knowledge of general office procedures and organizational skills.
  • Ability to work in a fast-paced environment and be flexible with schedule.
  • Ability to communicate well with members and staff.
  • Microsoft Office experience helpful.
  • Previous experience with debt recovery is helpful.

Related keywords

Keystone CollectionsDebt RecoveryCredit UnionE-OscarEfundsBank Secrecy ActDelinquent LoansBankruptcy ClaimsCharged-off AccountsFinancial Services

About Cedar Point Federal Credit Union®

LinkedInVisit site

Your Southern Maryland Community Credit Union

Industry
Financial Services
Company size
51-200 employees
Founded
1945
Headquarters
Lexington Park, Maryland
LinkedIn followers
534

Cedar Point Federal Credit Union (CPFCU) is organized to serve people who live, work, worship, go to school and do business in St. Mary's, Calvert and Charles counties. As a community based financial institution owned and operated by our members, our purpose is to provide financial advice and a competitively priced line of financial products and services, while at the same time maintaining and building an adequate capital base. CPFCU will continually play a leadership role in the communities it serves by providing a high quality of personal service in an efficient and friendly environment.

Offices: 22745 Maple Rd, Lexington Park, Maryland 20653, US · 21748 Three Notch Road, Lexington Park, MD 20653, US · 40885 Merchants Lane, Unit 19, Leonardtown, MD 20650, US · 30330 Three Notch Road, Charlotte Hall, MD 20622, US · 90 Auto Drive, Prince Frederick, MD 20678, US

Financial ServicesMortgage AssistanceBanking Servicesand Loan ServicesAccountingCredit CardsFinancial Services
View all jobs at Cedar Point Federal Credit Union®

About Cedar Point Federal Credit Union®

LinkedInVisit site

Your Southern Maryland Community Credit Union

Industry
Financial Services
Company size
51-200 employees
Founded
1945
Headquarters
Lexington Park, Maryland
LinkedIn followers
534

Cedar Point Federal Credit Union (CPFCU) is organized to serve people who live, work, worship, go to school and do business in St. Mary's, Calvert and Charles counties. As a community based financial institution owned and operated by our members, our purpose is to provide financial advice and a competitively priced line of financial products and services, while at the same time maintaining and building an adequate capital base. CPFCU will continually play a leadership role in the communities it serves by providing a high quality of personal service in an efficient and friendly environment.

Offices: 22745 Maple Rd, Lexington Park, Maryland 20653, US · 21748 Three Notch Road, Lexington Park, MD 20653, US · 40885 Merchants Lane, Unit 19, Leonardtown, MD 20650, US · 30330 Three Notch Road, Charlotte Hall, MD 20622, US · 90 Auto Drive, Prince Frederick, MD 20678, US

Financial ServicesMortgage AssistanceBanking Servicesand Loan ServicesAccountingCredit CardsFinancial Services
View all jobs at Cedar Point Federal Credit Union®

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