Tucson, Arizona, United States · On-site
$113k–$169k/yr
Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We…
Skills: Technical Support, Root Cause Analysis, Amazon Web Services (AWS), Azure, Rackspace
Irving, Texas, United States · On-site
$113k–$169k/yr
Career Area: Finance Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the…
Skills: Financial Planning & Analysis, Financial Reporting, Forecasting, Analytical Thinking, Power BI
Peoria, Illinois, United States · On-site
$128k–$193k/yr
Career Area: Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We a…
Skills: Robotics Integration, Project Management, Critical Thinking, Manufacturing Engineering, Automation Design
Morton, Illinois, United States · On-site
$81k–$122k/yr
Career Area: Technology, Digital and Data Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about e…
Skills: Business Statistics, Machine Learning, Python, SQL, Natural Language Processing
Decatur, Illinois, United States · On-site
Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are …
Skills: Forklift Operation, Material Handling, Inventory Control, Shipping And Receiving, Warehouse Management Systems
Boise, Idaho, United States · On-site
$113k–$169k/yr
Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We…
Skills: Customer Focus, Service Excellence, Collaborating, Effective Communications, Relationship Management
Grimbergen, Flemish Brabant, Belgium · On-site
Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about eac…
Skills: Power BI, SQL, Python, Data Modelling, Data Transformation
Xuzhou, Jiangsu, China · On-site
Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We…
Skills: Product Problem Management, Customer Focus, Service Excellence, Effective Communications, Problem Solving
Tianjin, Tianjin, China · On-site
Career Area: Students and Graduates Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each ot…
Skills: Data Analysis, VBA, Power Apps, Coding, English Communication
Irving, Texas, United States · On-site
$128k–$193k/yr
Career Area: Sales Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the m…
Skills: Account Management, Foreign Military Sales, Sales Forecasting, Capture Planning, Proposal Development
Houston, Texas, United States · On-site
$98k–$146k/yr
Career Area: Product Support Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We…
Skills: Customer Focus, Data Gathering & Analysis, Service Excellence, Consulting, Decision Making
Peoria, Illinois, United States · On-site
$98k–$146k/yr
Career Area: Engineering Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are…
Skills: Analytical Thinking, Effective Communications, Managing Multiple Priorities, Technical Excellence, Electrical Troubleshooting
East Peoria, Illinois, United States · On-site
$89k–$134k/yr
Career Area: Manufacturing Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We a…
Skills: Performance Management, Analytical Thinking, Decision Making, Critical Thinking, Effective Communications
Wuxi, Jiangsu, China · On-site
Career Area: Engineering Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are…
Skills: Linux Software Development, C++, Python, Socket Programming, TCP/IP
Morton, Illinois, United States · On-site
$81k–$122k/yr
Career Area: Supply Chain and Logistics Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about eac…
Skills: Distribution Center Management, Performance Management, Problem Solving, Decision Making, Critical Thinking
Brooklyn Park, Minnesota, United States · On-site
$128k–$193k/yr
Career Area: Engineering Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are…
Skills: Project Management, Product Quality, Root Cause Analysis, APQP, DFMEA
Mossville, Illinois, United States · On-site
$89k–$134k/yr
Career Area: Engineering Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are…
Skills: Product Testing, Analytical Thinking, Project Management, Troubleshooting Technical Problems, Technical Excellence
Mossville, Illinois, United States · On-site
$98k–$146k/yr
Career Area: Engineering Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are…
Skills: Hydraulic System Design, Component Selection, DFM/DFA, APQP, System Simulation
Xuzhou, Jiangsu, China · On-site
Career Area: Operations Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are …
Skills: CNC Operation, Lathe Operation, Milling Operation, Blueprint Reading, Precision Measurement
Arvin, California, United States · On-site
$26/hr–$33/hr
Career Area: Business Services Job Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. …
Skills: IT Support, Infrastructure Management, Network Troubleshooting, PC Imaging, Hardware Maintenance
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide technical support for cloud-hosted applications and backend platforms to ensure reliability and enhance customer experience for global dealers. Collaborate with engineering teams and third-party vendors to resolve complex system challenges and implement application enhancements.
Requires advanced knowledge of cloud services (AWS, Azure, Rackspace) and experience providing technical support for enterprise-level applications. Proficiency in SQL and development languages like Python or C#.net is highly considered.
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Caterpillar’s CAT Technology team is seeking a highly skilled Product Service Engineer to join our expanding Cloud Services and Tool Development organization, with the flexibility is based in Tucson, AZ or Peoria, IL. In this impactful role, reporting to the Product Support Manager - Cloud Services and Tool Development, you will partner closely with engineering teams, dealers, and global customers to deliver high-quality technical support and drive continuous improvement across MineStar™ backend platforms.
This position offers the opportunity to work at the forefront of Caterpillar’s digital transformation—leveraging advanced troubleshooting, investigative, and problem-solving skills to resolve complex application and system challenges. You will play a critical role in ensuring platform reliability, enhancing customer experience, and influencing the evolution of core architecture supporting MineStar’s global operations.
What you will have:
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits
Paid time off plan (Vacation, Holidays, Volunteer, etc.)
401(k) savings plans
Health Savings Account (HSA)
Flexible Spending Accounts (FSAs)
Health Lifestyle Programs
Employee Assistance Program
Voluntary Benefits and Employee Discounts
Career Development
Incentive bonus
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position.
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community.
For 100 years, we’ve been helping customers build a better, more sustainable world. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. With 2024 sales and revenues of $64.8 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and provides financing and related services through our Financial Products segment.
Offices: Irving, Texas, US
For 100 years, we’ve been helping customers build a better, more sustainable world. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. With 2024 sales and revenues of $64.8 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and provides financing and related services through our Financial Products segment.
Offices: Irving, Texas, US
