Chandler, Arizona, United States · On-site
About Carvana At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy …
Skills: Team leadership, Operations management, Strategic planning, Process improvement, Employee development
Riverside, California, United States · On-site
$19/hr–$20/hr
Refinish Technician I Pay Range: $19-$20 hourly About Us ADESA, is a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicl…
Skills: Taping, Masking, Cleaning, Part Removal, Electric Sanders
Garden City, New York, United States · On-site
$22/hr–$24/hr
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest c…
Skills: Customer service, Communication, Technical troubleshooting, Detailing vehicles, Notary public
Norfolk, Virginia, United States · On-site
$18/hr–$20/hr
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest c…
Skills: Customer service, Vehicle delivery, Loading and unloading, Vehicle inspection, Paperwork completion
Yaphank, New York, United States · On-site
$33/hr–$41/hr
We’re looking for Autobody Preppers with a minimum of 5 years of professional automotive bodywork experience to join us at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastes…
Skills: Automotive bodywork, Plastic welding, Metal pulling, Straightening, Shrinking
Savannah, Georgia, United States · On-site
$18/hr–$20/hr
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest c…
Skills: Customer Service, Vehicle Delivery, Loading And Unloading, Safe Driving, Paperwork Completion
Savannah, Georgia, United States · On-site
$18/hr–$20/hr
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest c…
Skills: Customer Service, Vehicle Delivery, Loading And Unloading, Safe Driving, Paperwork Completion
Savannah, Georgia, United States · On-site
$18/hr–$20/hr
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest c…
Skills: Customer Service, Vehicle Delivery, Safe Driving, Loading And Unloading, Paperwork Completion
Sacramento, California, United States · On-site
$34/hr–$40/hr
About Carvana At Carvana, we sell cars but we aren’t car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own Mom. Period. To make sure our cars are in first-rate condition,…
Skills: Team management, Production scheduling, Quality control, Performance management, Conflict resolution
Baltimore, Maryland, United States · On-site
$17/hr–$18/hr
We’re looking for entry-level Lot Attendants to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! As a Lot A…
Skills: Vehicle inspection, Vehicle cleaning, Vacuuming, Drivability testing, Customer satisfaction
Tampa, Florida, United States · On-site
$16/hr–$17/hr
We’re looking for entry-level Lot Attendants to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! As a Lot A…
Skills: Vehicle Inspection, Car Detailing, Vacuuming, Mechanical Inspection, Customer Satisfaction
Norfolk, Virginia, United States · On-site
$15/hr–$16/hr
We’re looking for entry-level Lot Attendants to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500! As a Lot A…
Skills: Vehicle inspection, Vehicle cleaning, Vacuuming, Multi-point inspection, Customer service
Avon Lake, Ohio, United States · On-site
About Carvana At Carvana, we sell cars—but we’re not car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own mom. Period. That’s why every vehicle goes through Carvana’s pr…
Skills: Automotive detailing, Vehicle washing, Waxing, Buffing, Polishing
Avon Lake, Ohio, United States · On-site
About Carvana At Carvana, we sell cars—but we’re not car salesmen. Our promise is simple: we won’t sell a car to a customer that we wouldn’t sell to our own mom. Period. That’s why every vehicle goes through Carvana’s pr…
Skills: Vehicle movement, Inventory organization, Visual inspection, Safe driving, Attention to detail
Philadelphia, Pennsylvania, United States · On-site
$22/hr–$24/hr
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest c…
Skills: Customer Service, Vehicle Detailing, Paperwork Completion, Notary Public, Technical Troubleshooting
Chicago, Illinois, United States · On-site
$20/hr–$22/hr
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest c…
Skills: Customer Service, Vehicle Detailing, Paperwork Completion, Technical Troubleshooting, Safe Driving
Hoffman Estates, Illinois, United States · On-site
$20/hr–$22/hr
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest c…
Skills: Customer Service, Vehicle Delivery, Safe Driving, Loading And Unloading, Paperwork Completion
Hoffman Estates, Illinois, United States · On-site
$20/hr–$22/hr
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest c…
Skills: Customer Service, Vehicle Delivery, Safe Driving, Loading And Unloading, Paperwork Completion
Delanco, New Jersey, United States · On-site
$22/hr–$25/hr
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest c…
Skills: Customer Service, Vehicle Delivery, Safe Driving, Loading And Unloading, Documentation
Hoffman Estates, Illinois, United States · On-site
$18/hr–$19/hr
Schedule (Open Availability Highly Preferred): Tues-Sat 10PM-6:30AM Pay Range: $18.50-$19.50 As a Safe and Secure Associate, you will be an integral part of the Safe and Secure Team executing programs and processes at ou…
Skills: Customer Service, Verbal Communication, Written Communication, Decision Making, Conflict Resolution
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The Team Lead is responsible for managing local hub operations, including market launch, logistics, and consumer branding. They also lead, mentor, and develop a team of Customer Advocates to ensure high performance and exceptional customer service.
Candidates must have at least 5 years of experience in a customer-facing team environment and 3 years of management experience. The role requires physical stamina for extended periods of standing and lifting, as well as the ability to work weekends.
At Carvana, we sell cars, but we are not salespeople. We have made it our mission to create a hassle-free way for people to buy and sell cars. We saw a huge problem with how much of a headache it is to buy a car the traditional way, so we committed ourselves to put customer satisfaction at the core of our business, we have built a no-pressure, no-haggle online car buying experience that saves our customers time and money. Customers can search through thousands of vehicles online, see full 360-degree views of both the interior and exterior of the vehicles before deciding to go through the purchasing process. Our Customer Advocates will then either deliver the purchased vehicle to our customer’s driveway using one of our kick-ass one car haulers, or they will meet our customers at one of our amazing coin-operated Vending Machines.
For more information on Carvana and our mission, sneak a peek at our company introduction video.
Carvana’s Market Operation department is known for its team-oriented, fast-paced environment. We hire bright people who are willing to roll up their sleeves, step in wherever needed, mentor and develop team members, and assume additional responsibilities as needed while juggling multiple projects. Don’t forget to bring your personality! We thrive from each unique perspective. Our strength is in our diversity of opinions.
The Team Lead, in our Market Operations group, is responsible for running the local Carvana hub and everything that comes with it, including (but not limited to); market launch, operations, logistics, consumer branding, team engagement and effectiveness and, of course, the market’s ongoing success. We are looking for someone who is a big picture thinker with the ability to manage the employee and customer experience. A Team Lead not only crushes daily operations, but they have the savvy to assess business trends and proactively create solutions to potential roadblocks. We need a strong people leader, as a Team Lead works closely with a team of extremely talented Customer Advocates and is responsible for providing vision and development opportunities.
What you’ll be Doing
To be able to do your job at Carvana, there are some basic requirements we want to share with you.
* California, Colorado, Kentucky, Louisiana, Maryland, Nevada, Oklahoma, Tennessee, Utah, Virginia and Wisconsin employees must apply for a Salesperson license within the first two weeks of employment (process sponsored by Carvana). Obtaining this license is a condition of employment; failure to secure it may impact continued employment in this role.
Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Hiring is contingent on passing a complete background check. This role is not eligible for visa sponsorship.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Please note this job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Meet our thousands of happy employees and explore our exciting experiences. At Carvana, We'll Drive You Happy® .
Carvana (NYSE: CVNA) is an industry pioneer for buying and selling used vehicles online. As the fastest growing used automotive retailer in U.S. history, its proven, customer-first ecommerce model has positively impacted millions of people's lives through convenient, accessible and transparent experiences. Carvana allows customers to browse a nationwide inventory and purchase a vehicle from the comfort of their home entirely online, benefiting from a 7-day money back guarantee, home delivery and more. Customers also have the option to sell or trade-in their vehicle online in seconds. Carvana brings a continued focus on people-first values, industry-leading customer care, technology and innovation, and is the No. 2 automotive brand in the U.S. on the Forbes 2022 Most Customer-Centric Companies List. Carvana is one of the four fastest companies to make the Fortune 500. For more information, please visit www.carvana.com and follow us on LinkedIn, @gocarvana on Instagram, @Carvana on X, and @gocarvana on TikTok. Carvana also encourages investors to visit its Investor Relations website as financial and other company information is posted.
Offices: 300 E Rio Salado Pkwy, Tempe, Arizona 85281, US
Meet our thousands of happy employees and explore our exciting experiences. At Carvana, We'll Drive You Happy® .
Carvana (NYSE: CVNA) is an industry pioneer for buying and selling used vehicles online. As the fastest growing used automotive retailer in U.S. history, its proven, customer-first ecommerce model has positively impacted millions of people's lives through convenient, accessible and transparent experiences. Carvana allows customers to browse a nationwide inventory and purchase a vehicle from the comfort of their home entirely online, benefiting from a 7-day money back guarantee, home delivery and more. Customers also have the option to sell or trade-in their vehicle online in seconds. Carvana brings a continued focus on people-first values, industry-leading customer care, technology and innovation, and is the No. 2 automotive brand in the U.S. on the Forbes 2022 Most Customer-Centric Companies List. Carvana is one of the four fastest companies to make the Fortune 500. For more information, please visit www.carvana.com and follow us on LinkedIn, @gocarvana on Instagram, @Carvana on X, and @gocarvana on TikTok. Carvana also encourages investors to visit its Investor Relations website as financial and other company information is posted.
Offices: 300 E Rio Salado Pkwy, Tempe, Arizona 85281, US
