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Full-time
high school
401(k) with company match, Student loan repayment programs, Employee stock purchase plan, 100% company paid healthcare premiums, Dental benefits, Vision benefits
Posted 6d ago
~40 hrs/week
Responsibilities
The specialist will process, finalize, and mail customer vehicle registrations while reviewing paperwork for accuracy. They will also interact with state and county government licensing departments and maintain detailed records within the tracking system.
Requirements
Candidates must have at least one year of administrative or data entry experience and a high school diploma or equivalent. Strong communication skills, tech-savviness, and the ability to work in an office environment are required.
Full job description
We are looking for individuals to ensure the smooth transition of vehicle ownership from Carvana to our customers! You will be responsible for the administrative aspects of registering our customers’ vehicles, to include checking documents and completing Registration processes. As an excellent problem solver and communicator, you contribute to a smooth car buying journey!
Join our team of Title and Registration Specialists to work in person at our market location!
Join Our Team: Unlock Your Earning Potential Quickly!
Are you ready to fast-track your career? We offer a competitive starting hourly rate with substantial growth opportunities based on performance. You can boost your earnings within a short timeframe:
Starting Pay: $18.00 per hour
In 6-Months: Earn $1.00+ per hour
In 12-Months: Earn $2.00+ per hour (+12% annual increase)
In 24-Month: Earn $4.00+ per hour (+10% annual increase)
Benefits + perks:
We continually invest in our team members' success because when our team members grow, we grow. Our Benefits + perks add an average of $6/hr to your total rewards. Here is how we invest in you:
Compensation: Competitive, Performance-Based Compensation PLUS 401(k) with Carvana match, opportunity for overtime during busy seasons, student loan repayment programs and employee stock purchase plan discount!
Health & Wellness: 100% Company Paid Healthcare Premiums plus Dental + Vision benefits. Wellness program to support mental, physical and financial health. We know pets are family too! Benefit from our pet care savings program to keep your furry friends healthy and happy.
Time Off & Work-Life Balance: Generous paid-time off (13 days for first year, increases to 20 days thereafter) PLUS 9 company paid holidays including your birthday!
Professional Development: Extensive internal growth and professional development opportunities including tuition reimbursement.
Onsite Perks and Exclusive Discounts: Onsite kitchen with snacks & regular team lunches. Discounts from over 700,000 retailers through our Access Perks program.
And more!
Join us so you can build a career vs. just having a job!
Training
Training (1 week) will be paid at the full-time hourly rate! In order to best set you up for success, we are unable to grant time off during the training period.
You will be required to demonstrate proficiency in order to graduate training.
Schedule At Carvana, we thrive in a fast-paced, dynamic, and ever-changing environment. This is a full-time, hourly position with work hours that may fluctuate based on business needs, during peak periods (such as Tax Season) you can expect an increase in hours, while other times of the year might see a decrease.
Overtime: Depending on sales volume, overtime may be required.
Work Shifts: After completing training, you will be assigned a shift based on business needs. Our team operates between the hours of 7:00 AM and 6:00 PM, Monday through Sunday, and may include holidays. Operating hours may change based on business need.
Shift Options: We offer one primary shift schedule:
5x8: Five days a week, eight hours per day.
What else? Scheduling and shift options (such as 4x10 schedules) are determined by business need.
About the Role:
We're looking for passionate, fast learners who have strong communications skills and have a keen eye for detail. If you are passionate about helping others, enjoy a positive, yet challenging work environment - we want you!
Process, finalize and mail out customer registrations.
Review customer paperwork for accuracy.
Interacting with state and county government licensing departments, requiring in-person and online document drop-off and pick-up, and receiving and filing paperwork with said agencies..Work closely with the local DMV; picking up, receiving and filing paperwork from the DMV.
Update customer records to ensure the most up to date information is available.
Interact with team members across various lines of the business.
Assist Specialists and other employees with customer follow-up.
Input, cross-reference, and retrieve data from multiple internal and external databases.
Maintain detailed notes within a customer tracking system.
Other duties as assigned.
What we require:
1+ years of work experience in an administrative or data entry capacity.
High School Diploma, GED, or equivalent education required.
Ability to manage, organize, and reconcile multiple sources of information with accuracy.
Ability to handle multiple tasks and priorities effectively.
Professional written and verbal communication skills.
Tech-savviness: Able to navigate multiple systems, learn new tools, and effectively troubleshoot
Resiliency: Ability and willingness to learn new things; apply that learning to perform successfully.
Must be able to maintain composure and efficiently problem solve during escalated situations, always putting forth a solution oriented mindset
Critical thinker and the ability to make appropriate judgment calls.
Regular, consistent attendance in office (no remote work allowed).
Ability to obtain notary based on state-specific requirements (as needed)
Ability to read, write, speak, and understand English.
It would be great if you also had:
Bachelor’s degree
Internships or Volunteer Experience
Certification(s) - We value investing in your personal and/or professional development!
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
Hiring is contingent on verification of minimum qualifications. This role is not eligible for visa sponsorship.
Of course, we’ll make any reasonable accommodations for those with disabilities to perform the essential functions of their jobs.
Related keywords
Data EntryAdministrativeRegistrationDMVVehicle OwnershipDocumentationCustomer RecordsDatabaseNotaryComplianceRecord KeepingProblem SolvingCommunicationTech-savvinessReconciliationTitle Processing
Meet our thousands of happy employees and explore our exciting experiences. At Carvana, We'll Drive You Happy® .
Industry
Technology, Information and Internet
Company size
10,001+ employees
Founded
2012
Headquarters
Tempe, Arizona
LinkedIn followers
106,628
Total funding
$5.2B
Carvana (NYSE: CVNA) is an industry pioneer for buying and selling used vehicles online. As the fastest growing used automotive retailer in U.S. history, its proven, customer-first ecommerce model has positively impacted millions of people's lives through convenient, accessible and transparent experiences.
Carvana allows customers to browse a nationwide inventory and purchase a vehicle from the comfort of their home entirely online, benefiting from a 7-day money back guarantee, home delivery and more. Customers also have the option to sell or trade-in their vehicle online in seconds.
Carvana brings a continued focus on people-first values, industry-leading customer care, technology and innovation, and is the No. 2 automotive brand in the U.S. on the Forbes 2022 Most Customer-Centric Companies List. Carvana is one of the four fastest companies to make the Fortune 500. For more information, please visit www.carvana.com and follow us on LinkedIn, @gocarvana on Instagram, @Carvana on X, and @gocarvana on TikTok.
Carvana also encourages investors to visit its Investor Relations website as financial and other company information is posted.
Offices: 300 E Rio Salado Pkwy, Tempe, Arizona 85281, US
auto sales and ecommerceE-CommerceAutomotiveInternetAutonomous Vehicles
Meet our thousands of happy employees and explore our exciting experiences. At Carvana, We'll Drive You Happy® .
Industry
Technology, Information and Internet
Company size
10,001+ employees
Founded
2012
Headquarters
Tempe, Arizona
LinkedIn followers
106,628
Total funding
$5.2B
Carvana (NYSE: CVNA) is an industry pioneer for buying and selling used vehicles online. As the fastest growing used automotive retailer in U.S. history, its proven, customer-first ecommerce model has positively impacted millions of people's lives through convenient, accessible and transparent experiences.
Carvana allows customers to browse a nationwide inventory and purchase a vehicle from the comfort of their home entirely online, benefiting from a 7-day money back guarantee, home delivery and more. Customers also have the option to sell or trade-in their vehicle online in seconds.
Carvana brings a continued focus on people-first values, industry-leading customer care, technology and innovation, and is the No. 2 automotive brand in the U.S. on the Forbes 2022 Most Customer-Centric Companies List. Carvana is one of the four fastest companies to make the Fortune 500. For more information, please visit www.carvana.com and follow us on LinkedIn, @gocarvana on Instagram, @Carvana on X, and @gocarvana on TikTok.
Carvana also encourages investors to visit its Investor Relations website as financial and other company information is posted.
Offices: 300 E Rio Salado Pkwy, Tempe, Arizona 85281, US
auto sales and ecommerceE-CommerceAutomotiveInternetAutonomous Vehicles