Cairo, Cairo, Egypt · On-site
About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enter…
Skills: ServiceNow Architecture, Enterprise Service Management, ITSM, HRSD, CSM
Bengaluru, Karnataka, India · On-site
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From aut…
Skills: Industrial Operations Engineering, Procurement, Supply Chain Management, Facilities Engineering, Facilities Maintenance
Machelen, Flanders, Belgium · On-site
Job Description As Quality Manager / Architect you identify where quality engineering and test technology can help the customer and help them build practical solutions based on this. You do test management on project lev…
Skills: Quality Engineering, Test Management, Test Planning, People Management, Coaching
Navi Mumbai, Maharashtra, India · On-site
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From aut…
Skills: Automation, Industrialization, Continuous Improvement, RPA, AI
Glasgow, Scotland, United Kingdom · Hybrid
Job Title: Scrum Master Location – Glasgow UK About the Job you are considering: We are looking for a proactive Scrum Master to lead Agile delivery enable high performing teams and ensure alignment with Barclays delivery…
Skills: Scrum, Kanban, SAFe, Jira, Confluence
Utrecht, Utrecht, Netherlands · Hybrid
Korte omschrijving Uren: 32-40 Werkplek: Hybride, hoofdkantoor in Utrecht. Ervaring: Medior (minimaal twee jaar werkervaring) Taal: Nederlands (minimaal B2 niveau) Contacttype: Vast Wat is jouw reden om bij Capgemini aan…
Skills: Kubernetes, Docker, Linux, CI/CD, GitLab
Barcelona, Catalonia, Spain · On-site
Elegir Capgemini significa elegir una empresa donde tendrás la libertad de diseñar tu carrera profesional como desees, con el respaldo y la inspiración de una comunidad colaborativa de colegas en todo el mundo. Aquí podr…
Skills: Kubernetes, Terraform, Docker, GitHub Actions, GitOps
Barcelona, Catalonia, Spain · Remote OK
Elegir Capgemini significa elegir una empresa donde tendrás la libertad de diseñar tu carrera profesional como desees, con el respaldo y la inspiración de una comunidad colaborativa de colegas en todo el mundo. Aquí podr…
Skills: Angular, TypeScript, RxJS, NgRx SignalStore, HTML5
Utrecht, Utrecht, Netherlands · Hybrid
Word de beste versie van jezelf als Workplace AI Automation Consultant Bij Sogeti werken we aan moderne digitale werkplekken waarin AI en automation een steeds grotere rol spelen. Als Workplace AI Automation Consultant b…
Skills: AI Automation, Microsoft 365, Windows 11, Entra ID, Exchange
Poznan, Greater Poland Voivodeship, Poland · On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: BlackLine Implementation, Financial Close Management, Intercompany Accounting, Invoice-to-Cash, Record-to-Report
Poznan, Greater Poland Voivodeship, Poland · Hybrid
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Microsoft Fabric, Medallion Architecture, Data Modelling, Python, PySpark
Barcelona, Catalonia, Spain · Remote OK
Elegir Capgemini significa elegir una empresa donde tendrás la libertad de diseñar tu carrera profesional como desees, con el respaldo y la inspiración de una comunidad colaborativa de colegas en todo el mundo. Aquí podr…
Skills: Angular, TypeScript, RxJS, NgRx SignalStore, HTML5
New York, New York, United States · On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Salesforce Revenue Cloud, Salesforce CPQ, Quote-to-Cash, CLM, Billing
Madrid, Community of Madrid, Spain · Remote OK
En Capgemini Engineering creemos que la diferencia impulsa el cambio. Como consultore/as de transformación, combinamos nuestras capacidades estratégicas, creativas y científicas, colaborando estrechamente con los cliente…
Skills: E-invoicing, Regulatory Analysis, Accounts Payable, Accounts Receivable, ERP Integration
New York, New York, United States · On-site
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Pega LSA Certification, Pega Smart Investigate, Pega Infinity, SWIFT Messaging, ISO 20022
Bengaluru, Karnataka, India · On-site
Job Description This role involves the development and application of engineering practice and knowledge in the following technologies: Electronic logic programs (FPGA, ASICs); Design layout and verification of in…
Skills: FPGA, ASIC, Integrated Circuit Design, PCB Design, Electronic Logic Programming
Bengaluru, Karnataka, India · On-site
Job Description This role involves the development and application of engineering practice and knowledge in the following technologies: Electronic logic programs (FPGA, ASICs); Design layout and verification of in…
Skills: FPGA, ASICs, Integrated Circuits Design, PCB Design, Electronic Systems
Poznan, Greater Poland Voivodeship, Poland · Hybrid
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Material Planning, MRP Processes, Inventory Management, Supply Chain Management, Production Planning
Southfield, Michigan, United States · On-site
$89k–$282k/yr
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and …
Skills: Business Development, Enterprise Sales, Lead Generation, C-Level Relationship Management, Pipeline Management
Bristol, England, United Kingdom · On-site
About the job you’re considering Job Location Salisbury Onsite 5 days per week We are seeking a DV Cleared skilled Security Governance, Risk and Compliance Consultant to support an internal consultancy initiative aimed a…
Skills: Security Governance, Risk Management, Compliance, NIST CSF, ISO 27001
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The ESM Tool Architect is responsible for designing and governing the Enterprise Service Management architecture, primarily using the ServiceNow platform. This includes defining solution blueprints, managing integrations with enterprise systems, and driving automation and workflow optimization.
Candidates should have 7-10 years of experience in ServiceNow or ESM architecture and a strong understanding of ITIL and SIAM frameworks. A bachelor's degree in Computer Science or a related field is preferred, along with fluency in English.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
We're looking for a passionate and experienced ESM Tool Architect to join our vibrant team! As the ESM Tool Architect, you will be responsible for designing, governing, and evolving Enterprise Service Management (ESM) tool architecture—primarily based on the ServiceNow platform—ensuring scalability, security, and alignment with business processes across IT and enterprise functions such as HR, Facilities, Security, and Customer Service.
• Design and own the ESM tool architecture in alignment with ServiceNow best practices.
• Define target architecture, solution blueprints, and integration patterns for ESM ecosystems.
• Lead the implementation and continuous evolution of ServiceNow modules (e.g. ITSM, HRSD, CSM, ITOM).
• Ensure governance, platform standards, and overall instance health across ESM tools.
• Define and maintain the ESM roadmap aligned with business and service management objectives.
• Design and manage integrations between ServiceNow and enterprise systems (e.g. ERP, CRM, monitoring tools).
• Drive automation, workflow optimization, and self-service enablement initiatives.
• Collaborate with delivery teams, platform owners, and process stakeholders to ensure architectural alignment.
• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field (preferred).
• Minimum 7–10 years of experience in Enterprise Service Management, ServiceNow architecture, or solution architecture.
• Proven leadership experience in architecting and delivering enterprise-scale ServiceNow or ESM solutions.
• In-depth understanding of ServiceNow platform architecture, ITIL, SIAM, and service management frameworks.
• Excellent communication, interpersonal, and problem-solving skills.
• Fluency in written and spoken English.
• Strong analytical and reporting skills.
• Proficiency in ESM and integration tools, including ServiceNow, API integrations, and enterprise system platforms.
Make it real.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com
Offices: Place de l'Étoile, 11 rue de Tilsitt, Paris, France 75017, FR · Dubai Internet City, Dubai, 502420, AE · Hullenbergweg 294, Amsterdam, North Holland 1101 BV, NL · 1601 Bryan St, Dallas, TX 75201, US · 595 Collins St, Melbourne, VIC 3000, AU
Make it real.
Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2025 global revenues of €22.5 billion. Make it real | www.capgemini.com
Offices: Place de l'Étoile, 11 rue de Tilsitt, Paris, France 75017, FR · Dubai Internet City, Dubai, 502420, AE · Hullenbergweg 294, Amsterdam, North Holland 1101 BV, NL · 1601 Bryan St, Dallas, TX 75201, US · 595 Collins St, Melbourne, VIC 3000, AU
