Warwick, England, United Kingdom · Hybrid
Cooper Solutions | Part of PIB Group The Role: Technical Account Manager - Automotive Software Cooper Solutions has been delivering software and digital solutions to the retail automotive industry since 2001 and believe …
Skills: Product Support, Account Management, Customer Success, Client Relationship Management, Technical Communication
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Skills: Customer Service, Billing Inquiry Resolution, Complaint Handling, Upselling, Customer Relationship Management
Croydon, England, United Kingdom · Hybrid
Q Underwriting part of PIB Group brings together multiple specialist underwriting brands with deep heritage in their niches, offering 30+ in‑house underwritten, A‑rated commercial products that brokers can trade seamless…
Skills: Commercial Underwriting, Risk Selection, Technical Underwriting, Broker Relationship Management, Pricing
Zaragoza, Aragon, Spain · Hybrid
En PIB pasan muchas cosas. Estamos creciendo, evolucionando y reconstruyendo una forma de trabajar cada vez mejor. Nadie dijo que sería fácil unir más de 30 corredurías en una y aquí estamos. Nos hemos convertido en el 5…
Skills: P&C Insurance Underwriting, Risk Analysis, Risk Evaluation, Insurance Program Design, Client Solution Design
Vadodara, Gujarat, India · On-site
Ensure 100% compliance with FCA and GDPR regulations.Take ownership of your workload, ensuring all allocated tasks are completed by the end of each day.Achieve a minimum Quality Assurance standard, mitigating and resolvi…
Skills: FCA Compliance, GDPR Compliance, Claims Processing, Quality Assurance, Risk Mitigation
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The role involves managing allocated automotive client accounts to drive product adoption through strategy, reviews, and on-site training. It also requires providing day-to-day technical product support, handling configurations, and contributing to product development based on client feedback.
Candidates should have experience in product support or account management, preferably within SaaS or the automotive software industry. A full, clean UK driving licence is essential for occasional travel to client sites across the UK.
The Role: Technical Account Manager - Automotive Software
Cooper Solutions has been delivering software and digital solutions to the retail automotive industry since 2001 and believe that our people are at the heart of everything we do and strive to create a supportive environment where colleagues can enjoy work, keep learning and make a real difference for our customers.
We're looking for a Technical Account Manager to support our automotive clients through high-quality product support, training, and implementation — with a clear pathway to growing client ownership over time. If you have a background in product support or account management and a passion for client success, you'll fit right in with our established, well-regarded team.
Build strong client relationships – serve as the key contact for allocated accounts, supporting strategy, conducting reviews, and delivering occasional on-site training to drive adoption and growth.
Provide day-to-day product support across key systems, handling configuration changes, new business setup, onboarding, and query management with speed and care.
Deliver product training and rollout – drawing on client feedback and data to maximise user adoption, shape recommendations, and contribute to ongoing product development.
Experience in product support, customer success, or account management (ideally in software or SaaS), with confidence communicating technical concepts to non-technical audiences.
Strong organisation, problem-solving and data skills, with the ability to manage multiple client priorities and surface meaningful insights.
Familiarity with Keyloop, Pinnacle, or other DMS/automotive retail software, or exposure to BI reporting tools is desirable but not essential!
A competitive salary and highly attractive bonus & benefits package.
Hybrid working pattern – typically 1/2 days per week working in our Barford office
Exposure to leading automotive dealer groups and industry‑leading products.
Ongoing training and development on our products and account management skills.
PIB Group is one of the UK’s fastest-growing insurance businesses, offering real career progression, professional development, and a collaborative culture where your work truly matters.
We encourage our people to be collaborative, with entrepreneurship at our core. We are a fast-paced, growing organisation and an exciting place to be.
We also value ambition and creative thinking. You don’t have to tick every box to apply, if you bring fresh ideas and a drive to grow, we’d love to hear from you!
We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.
If you need this job advert in any other format or require any adjustments for your application or during the recruitment process, please reach out to [email protected]
Campion Insurance is one of the largest insurance brokers in Ireland with almost 40 years’ experience in arranging insurance solutions for our customers. We are now part of PIB Group and have offices all over Ireland. Campion Insurance is a full-service insurance solutions company offering personal, business, and financial insurance products. Our product range includes Car, Home, Van, Farm, and Business insurance as well as a full suite of financial services products including Investments, Mortgages, Pensions, Protection and Savings. We pride ourselves on our customer service, our highly trained team of insurance professionals work with over 100 insurance companies, meaning we provide our customers with cover tailored specifically to their requirements at competitive prices. Campion Insurance have been awarded the Deloitte Best Managed Companies Award from 2011 to 2023. Please visit our website at Campion.com or contact us at 0818 300 301.
Offices: 2nd Floor Otter House, Naas Road, Dublin 22, D22CR92, IE · 100 Main Street, Cashel, Tipperary, E25KW01, IE · Lismard House, Lismard Business Park, Portlaoise, Laois R32YXP2, IE · Danville Business Park,, Unit 15, Danville, County Kilkenny R95FX28, IE · 5 Merchants Road, Galway, Co. Galway H91K6YN, IE
Campion Insurance is one of the largest insurance brokers in Ireland with almost 40 years’ experience in arranging insurance solutions for our customers. We are now part of PIB Group and have offices all over Ireland. Campion Insurance is a full-service insurance solutions company offering personal, business, and financial insurance products. Our product range includes Car, Home, Van, Farm, and Business insurance as well as a full suite of financial services products including Investments, Mortgages, Pensions, Protection and Savings. We pride ourselves on our customer service, our highly trained team of insurance professionals work with over 100 insurance companies, meaning we provide our customers with cover tailored specifically to their requirements at competitive prices. Campion Insurance have been awarded the Deloitte Best Managed Companies Award from 2011 to 2023. Please visit our website at Campion.com or contact us at 0818 300 301.
Offices: 2nd Floor Otter House, Naas Road, Dublin 22, D22CR92, IE · 100 Main Street, Cashel, Tipperary, E25KW01, IE · Lismard House, Lismard Business Park, Portlaoise, Laois R32YXP2, IE · Danville Business Park,, Unit 15, Danville, County Kilkenny R95FX28, IE · 5 Merchants Road, Galway, Co. Galway H91K6YN, IE
