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Jobs at Ruby (Now Hiring) — 2 open

Ruby logoRuby

Full-Time Virtual Receptionist

Chesapeake, Virginia, United States · On-site

$19/hr–$21/hr

Entry level$39M raised

Virtual Receptionist At Ruby, we believe that every interaction matters. We help businesses create exceptional first impressions by connecting their callers with people who listen, care, and help things run smoothly. As …

Skills: Phone Support, Appointment Scheduling, Multitasking, Typing (40 WPM), Professional Communication

Ruby logoRuby

Part-Time Call Center Agent

Chesapeake, Virginia, United States · On-site

$19/hr–$21/hr

Entry level$39M raised

Part-Time Call Center Agent At Ruby, we provide the friendly, professional support businesses rely on every day. As a Virtual receptionist, you will help create positive first impressions and meaningful interactions for …

Skills: Call Handling, Web Chat Support, Typing (40WPM), Multitasking, Customer Service

Ruby logo

Full-Time Virtual Receptionist

Ruby

Chesapeake, Virginia, United States • On-site

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  • $19/hr–$21/hr
  • Full-time
  • Employee Stock Ownership Plan, 401k with Matching Contributions, Medical Insurance, Dental Insurance, Vision Insurance, Paid Vacation
  • Posted 19d ago
  • ~40 hrs/week

Responsibilities

Provide professional and personalized phone support for multiple customers, including scheduling appointments and capturing detailed messages. Act as a brand representative to ensure positive first impressions and efficient call routing.

Requirements

Candidates must have a minimum typing speed of 40 WPM and the ability to navigate multiple software platforms simultaneously. Experience in high-volume call centers or administrative support is valued, and bilingual skills in English and Spanish are a plus.

Full job description

Virtual Receptionist

At Ruby, we believe that every interaction matters. We help businesses create exceptional first impressions by connecting their callers with people who listen, care, and help things run smoothly. As a Virtual Receptionist, you won't just be answering calls; you'll become an extension of the businesses we serve. Every call is an opportunity to help someone find the right resource, schedule an appointment, or simply feel valued.

If you are someone who naturally makes people feel welcome, stays calm in fast-paced environments, and takes pride in delivering outstanding service, this role is the perfect fit for you!

Work Location & Schedule

This is an full-time, in-office position in either our Chesapeake or Virginia Beach location. Please note that all interviews will take place at our Chesapeake office. Because we provide receptionist services 24/7, 365 days a year, team members must be able to work a scheduled shift that may include a weekend day and holidays.

Compensation & Benefits

  • Competitive pay: $21/hour with our Perfect Attendance Bonus. Perfect attendance means being on time for the start of your shift, returning on time from all breaks, and completing your full scheduled shift. Compensation without perfect attendance is $19/hour.
  • Benefits: (Waiting period may apply)
    • Employee Stock Ownership Plan
    • 401k with Matching Contributions
    • Full Medical, Dental, and Vision insurance
    • 2 Weeks Paid Vacation in Year 1
    • Legal Assistance

What You'll Do

  • Provide welcoming, professional, and personalized phone support for multiple customers
  • Answer calls with confidence and create positive experiences for every caller
  • Schedule appointments, transfer calls, and capture detailed messages
  • Efficiently multitask across two monitors
  • Represent each customer's brand with professionalism and attention to detail

What Makes Someone Successful in This Role

  • A minimum typing speed of 40 WPM (words per minute) and proficiency navigating multiple software platforms simultaneously
  • A natural, friendly, and professional communication style
  • Remains composed and focused when things get busy
  • Pays close attention to detail and takes ownership of your work
  • Adapts to different customer needs and takes pride in being a positive representation of a company's reputation

Experience That Helps You Succeed

Experience in a high-volume call center, customer service, or administrative support is valuable. Familiarity with tools like Microsoft 365, and the ability to communicate fluently in both English and Spanish are a plus, though not required.

Ruby is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.

Related keywords

Virtual ReceptionistCall CenterCustomer ServiceAdministrative SupportMicrosoft 365BilingualPhone SupportSchedulingProfessionalismMultitasking

About Ruby

LinkedInVisit site

Delivering personalized experiences that grow your business.

Industry
Telecommunications
Company size
501-1,000 employees
Headquarters
Portland, Oregon
LinkedIn followers
14,289
Total funding
$39M

Ruby supports more than 10,000 businesses with live virtual receptionists and 24/7 chat services. But the big thing we do is a hundred little things that help owners cultivate great relationships with clients—from first impressions to lasting loyalty. We’re like the modern version of a handwritten thank you note. Something you do because it’s the right thing to do, not because you have to. We give your clients the personalized service and interactions they deserve, making meaningful connections that help your business grow and thrive. From virtual receptionists that greet callers, transfer calls, take messages, book appointments and perform intake to 24/7 live chat specialists that engage website visitors, answer FAQs and transfer leads to your team—Ruby is the dedicated teammate that makes each conversation better for you and your clients. Try Ruby risk-free. Visit www.ruby.com to get started.

Offices: 555 SE Martin Luther King Jr Blvd, #105, Portland, Oregon 97214, US · 805 SW Broadway, Suite 900, Portland, OR 97205, US

Virtual Reception ServiceLive Virtual ReceptionistsTelecommunicationsRemote ReceptionistsPhone AnsweringAttorney Answering ServiceTechnologyanswering serviceCall Answering ServiceVirtual Answering Service
View all jobs at Ruby

About Ruby

LinkedInVisit site

Delivering personalized experiences that grow your business.

Industry
Telecommunications
Company size
501-1,000 employees
Headquarters
Portland, Oregon
LinkedIn followers
14,289
Total funding
$39M

Ruby supports more than 10,000 businesses with live virtual receptionists and 24/7 chat services. But the big thing we do is a hundred little things that help owners cultivate great relationships with clients—from first impressions to lasting loyalty. We’re like the modern version of a handwritten thank you note. Something you do because it’s the right thing to do, not because you have to. We give your clients the personalized service and interactions they deserve, making meaningful connections that help your business grow and thrive. From virtual receptionists that greet callers, transfer calls, take messages, book appointments and perform intake to 24/7 live chat specialists that engage website visitors, answer FAQs and transfer leads to your team—Ruby is the dedicated teammate that makes each conversation better for you and your clients. Try Ruby risk-free. Visit www.ruby.com to get started.

Offices: 555 SE Martin Luther King Jr Blvd, #105, Portland, Oregon 97214, US · 805 SW Broadway, Suite 900, Portland, OR 97205, US

Virtual Reception ServiceLive Virtual ReceptionistsTelecommunicationsRemote ReceptionistsPhone AnsweringAttorney Answering ServiceTechnologyanswering serviceCall Answering ServiceVirtual Answering Service
View all jobs at Ruby

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