C.H. Robinson is seeking a Senior Project Consultant. The Senior Implementation Project Consultant is responsible for managing the technical integration and system setup for C.H. Robinson implementation projects from con…
Skills: Technical project management, TMS software, System integration, Requirement documentation, Process mapping
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C.H. Robinson is expanding the team in Bucharest and seeking an Ocean/Air Operations Agent to join our team. Are you detail-oriented, service-driven problem-solver with a passion for the dynamic world of global logistics…
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POSITION SUMMARY C.H. Robinson is seeking a Senior Warehouse Associate to join our team and contribute to our commitment to excellence and unparalleled customer satisfaction. In this role, you will support vital operatio…
POSITION SUMMARY C.H. Robinson is seeking a Senior Warehouse Associate to join our team and contribute to our commitment to excellence and unparalleled customer satisfaction. In this role, you will support vital operatio…
POSITION SUMMARY C.H. Robinson is seeking a Senior Warehouse Associate to join our team and contribute to our commitment to excellence and unparalleled customer satisfaction. In this role, you will support vital operatio…
Los Angeles County, California, United States · On-site
$19/hr–$29/hr
Entry level
POSITION SUMMARY C.H. Robinson is seeking a Senior Warehouse Associate to join our team and contribute to our commitment to excellence and unparalleled customer satisfaction. In this role, you will support vital operatio…
POSITION SUMMARY C.H. Robinson is seeking a Senior Warehouse Associate to join our team and contribute to our commitment to excellence and unparalleled customer satisfaction. In this role, you will support vital operatio…
POSITION SUMMARY C.H. Robinson is seeking a Senior Warehouse Associate to join our team and contribute to our commitment to excellence and unparalleled customer satisfaction. In this role, you will support vital operatio…
Global Forwarding Agent In-Bond (Tuesday - Saturday shift)
Rolling Meadows, Illinois, United States · Hybrid
$23/hr–$36/hr
Entry level
We’re C.H. Robinson, one of the world’s largest logistics platforms and we're looking for our next Global Forwarding Agent. Is that you? Are you detail-oriented, service-savvy and a problem-solver? If so, this might be t…
POSITION SUMMARY C.H. Robinson is seeking a Senior Warehouse Associate to join our team and contribute to our commitment to excellence and unparalleled customer satisfaction. In this role, you will support vital operatio…
POSITION SUMMARY C.H. Robinson is seeking a Senior Warehouse Associate to join our team and contribute to our commitment to excellence and unparalleled customer satisfaction. In this role, you will support vital operatio…
POSITION SUMMARY C.H. Robinson is seeking a Senior Warehouse Associate – Traffic Clerk. In this role you will play a vital role in safeguarding the company’s assets, our customers ‘goods, and the well-being of our team. …
Skills: Traffic regulation, Security monitoring, Data entry, Warehouse management systems, Microsoft suite
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$62k–$106k/yr
Full-time
bachelor degree
Professional growth opportunities, Training platforms, Competitive salary, Performance-based bonuses, Inclusive workplace
Posted 1d ago
~40 hrs/week
Responsibilities
The Senior Implementation Project Consultant manages technical integrations and system setups for new and existing customers from conception to Go-Live. They act as a technical liaison between customer IT teams and internal developers while facilitating project meetings and process improvements.
Requirements
Candidates must hold a Bachelor's degree and possess at least 4 years of technical project management experience. Proficiency with TMS software and the ability to travel up to 20% are required for this role.
Full job description
C.H. Robinson is seeking a Senior Project Consultant. The Senior Implementation Project Consultant is responsible for managing the technical integration and system setup for C.H. Robinson implementation projects from conception to Go Live & support (sales to operations). The Senior Implementation Project Consultant will focus primarily on the onboarding of new business and will also support projects for current customers as needed. Daily tasks will focus on the documentation of customer requirements, regularly coordinate with the Project Manager, collaborate with IT resources to electronically integrate customer systems, configure internal systems, and aid in the communication of project progress.
At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site three days a week, igniting creativity and driving impactful results. With the flexibility for remote work two days a week, this role strikes the perfect balance between teamwork and autonomy.
Apply today and join us as we shape a safer, healthier and more sustainable future of the supply chain industry.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of this position consists of, but are not limited to, the following:
Act as the technical liaison between the customer project team (including customer’s IT function) and Development Team resources
Document customer requirements and translate to internal systems and operations
Identify system gaps and enhancements needed to meet customer expectations
Convey technical requirements for B2B communication
Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impacts a range of customers, operational, project or service activities within own team and other related teams
Facilitate project meetings with internal and external project teams
Successfully execute the Enterprise Process Transformation Methodology, including:
Support documentation of customer expectations based on the signed contractual agreement
Capture the current processes of the customer
Document the results of the Implementation Survey
Lead Future State solution design based on customer requirements
Create process maps outlining integration with the enterprise
Document changes in roles and responsibilities
Identify opportunities for process improvement to increase productivity for all constituents (customer, carrier, supplier, customer’s clients, and CHR)
Develop a testing plan with the customer and execute to the plan
Develop SOP’s and training materials, as well as conduct training on myTMC.com client, vendor, and carrier portals
Collaborate with project team
Coordinate with the Project Manager to push meeting notes conducted as part of project execution
Execute the project plan including all deliverable dates and resource requirements
Oversee progress of project team resources, including functional support groups
Contribute toward development of tools, methodologies, and presentations for Implementation
Assist with managing queue of Jira tickets for Customer Integration Specialist and Implementation groups
Successfully transfer knowledge to customer account team as documented throughout project lifecycle
Provide support to customer account team during Go-live
Provide support as necessary to Business Development Team
Ensure compliance to SOC process
Other duties or responsibilities as assigned according to the team and/or country specific requirements
QUALIFICATIONS
Required:
Bachelor’s Degree from an accredited college/university
Minimum 4 years of technical project management experience
Prior experience working with customers, vendors, or carriers
Previous experience with TMS software
Ability to work flexible hours (some weekend/late hours may be required)
Ability to travel up to 20% (domestically and internationally)
Preferred:
Basic facilitation skills including but not limited to relationship management, presentation, discussion, documentation, and accountability
Proficient in Microsoft Office Suite of programs
Excellent analytical and problem-solving skills
Demonstrated ability to design, develop and deliver presentations for internal and external audiences at all levels
Has knowledge of best practices and how own area integrates with others
Can explain difficult or sensitive information & work to build consensus
Ability to collaborate effectively with subject matter experts internally and externally at all levels
Values a diverse and inclusive work environment
WHAT WE OFFER:
Real opportunities to grow your talent in a fast-moving, global organization
A fun, open, and inclusive workplace that encourages innovative thinking
Possibility to develop your language skills in our multilingual offices
Opportunities for professional growth with access to training platforms
Comprehensive benefits, including competitive salary and company performance-based bonuses
We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.
Compensation Range
€62,100.00 - €105,600.00
The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across the entirety of the country this requisition is posted in. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only.
Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Founded
1905
Headquarters
Eden Prairie, Minnesota
LinkedIn followers
384,526
C.H. Robinson is the global leader in Lean AI supply chains. For more than a century, companies everywhere have looked to us to reimagine how goods move. Now, as we redefine what’s next for the industry, that same drive fuels our commitment to Building Tomorrow’s Supply Chains, Today™. Trusted by 83,000 customers and 450,000 contract carriers, we manage an unmatched 37 million shipments annually, representing $23 billion in freight. We deliver tailored solutions across the world via truckload, less-than-truckload, ocean, air, and more. With our unique combination of human insight and Lean AI working as one, supply chains move faster, smarter, and more sustainably. As a responsible global citizen, we proudly contribute millions to the causes that matter most to our employees. For more information visit www.chrobinson.com. (Nasdaq: CHRW)
Offices: 14701 Charlson Road, Eden Prairie, Minnesota 55347, US
Produce SourcingSupply ChainTransportationTechnologyand World’s Largest Logistics PlatformFreight ServiceLogisticsTransportationSupply Chain Management
Transportation, Logistics, Supply Chain and Storage
Company size
10,001+ employees
Founded
1905
Headquarters
Eden Prairie, Minnesota
LinkedIn followers
384,526
C.H. Robinson is the global leader in Lean AI supply chains. For more than a century, companies everywhere have looked to us to reimagine how goods move. Now, as we redefine what’s next for the industry, that same drive fuels our commitment to Building Tomorrow’s Supply Chains, Today™. Trusted by 83,000 customers and 450,000 contract carriers, we manage an unmatched 37 million shipments annually, representing $23 billion in freight. We deliver tailored solutions across the world via truckload, less-than-truckload, ocean, air, and more. With our unique combination of human insight and Lean AI working as one, supply chains move faster, smarter, and more sustainably. As a responsible global citizen, we proudly contribute millions to the causes that matter most to our employees. For more information visit www.chrobinson.com. (Nasdaq: CHRW)
Offices: 14701 Charlson Road, Eden Prairie, Minnesota 55347, US
Produce SourcingSupply ChainTransportationTechnologyand World’s Largest Logistics PlatformFreight ServiceLogisticsTransportationSupply Chain Management