Jobs at UICGS / Bowhead Family of Companies (Now Hiring) — 268 open — Page 4

Call Center/Help Desk Technician III

Anchorage, Alaska, United States · On-site

Mid level

Overview CALL CENTER/HELP DESK TECHNICIAN III (BHAK): Bowhead is currently seeking/searching for a qualified On-Site Tier III Call Center/Help Desk Support Technician to deliver exceptional technical assistance to our en…

Skills: Technical Support, Active Directory, Azure Active Directory, M365 Administration, PowerShell Scripting

UICGS / Bowhead Family of Companies

Program Analyst

Harford County, Maryland, United States · On-site

$50k–$80k/yr

Mid level

Overview PROGRAM ANALYST (SAMD): Bowhead seeks a Program Analyst to perform a variety of program support functions to the CECOM Security Assistance Management Directorate (SAMD) located at Aberdeen Proving Ground, MD. Re…

Skills: Program Analysis, Foreign Military Sales, Data Analysis, Microsoft Excel, Database Management

UICGS / Bowhead Family of Companies

Facilities Manager

King George County, Virginia, United States · On-site

Senior

Overview Facilities Manager (H40-2026-25459) Bowhead seeks a Facilities Managerto support a newly awarded contract in Dahlgren, VA. This contract will provide configuration management (CM), logistics, mechanical and elec…

Skills: MS Project, Cost Estimation, Financial Tracking, Risk Management, Atlassian

UICGS / Bowhead Family of Companies

Photographer/Graphic Designer

St. Louis, Missouri, United States · On-site

Mid level

Overview Photographer/Graphic Designer (NGA) Bowhead seeks a Photographer/Graphic Designer to join our team in St. Louis, MO. The Photographer/Graphic Designer will be responsible for planning and organizing overall tech…

Skills: Digital Photography, Graphic Design, Video Production, Adobe Creative Suite, Adobe Creative Cloud

UICGS / Bowhead Family of Companies

Carpenter - UIC Real Estate

North Slope Borough, Alaska, United States · On-site

Mid level

Overview UIC Real Estate seeks a Carpenter to perform a variety of construction tasks including welding, piling installation, and other related duties. The role requires strong verbal and written communication skills, ad…

Skills: Commercial Carpentry, Welding, Piling Installation, Blueprint Reading, Concrete Formwork

UICGS / Bowhead Family of Companies

Logistician

King George County, Virginia, United States · On-site

Senior

Overview Logistician (H40-2026-25461) Bowhead seeks a Logistician to support a newly awarded contract in Dahlgren, VA. This contract will provide configuration management (CM), logistics, mechanical and electrical engine…

Skills: Integrated Logistics Support, Supply Chain Management, Maintenance Planning, Technical Logistical Data, Packaging Handling Storage and Transportation

UICGS / Bowhead Family of Companies

Program Analyst

King George County, Virginia, United States · On-site

Senior

Overview Program Analyst (H40-2026-25460) Bowhead seeks a Program Analyst to support a newly awarded contract in Dahlgren, VA. This contract will provide configuration management (CM), logistics, mechanical and electrica…

Skills: Program Analysis, Configuration Management, MS Project, Cost Estimation, Financial Tracking

UICGS / Bowhead Family of Companies

Photographer/Graphic Designer

St. Louis, Missouri, United States · On-site

Senior

Skills: Digital Photography, Graphic Design, Video Production, Adobe Creative Suite, Adobe Creative Cloud

UICGS / Bowhead Family of Companies

Call Center/Help Desk Technician III

Anchorage, Alaska, United States · On-site

Mid level

Skills: Windows OS, Active Directory, Azure Active Directory, M365, PowerShell

UICGS / Bowhead Family of Companies

Program Integration Analyst

Harford County, Maryland, United States · On-site

$60k–$110k/yr

Mid level

Overview Program Integration Analyst: Bowhead seeks a Program Integration Analyst with strong analytical skills, emerging AI proficiency, and a demonstrated initiative in developing programmatic products with minimal dir…

Skills: Excel Proficiency, AI Tools, PowerPoint Expertise, Data Analysis, Program Integration

UICGS / Bowhead Family of Companies

Program Analyst

King George County, Virginia, United States · On-site

Senior

Overview Program Analyst (H40-2026-25468) Bowhead seeks a Program Analyst to support a newly awarded contract in Dahlgren, VA. This contract will provide configuration management (CM), logistics, mechanical and electrica…

Skills: Program Analysis, MS Project, Cost Estimation, Financial Tracking, Risk Management

UICGS / Bowhead Family of Companies

VTC Administrator

Colorado Springs, Colorado, United States · On-site

$100k–$120k/yr

Senior

Overview Bowhead seeks a VTC Administrator to support our customer on the PICRD II contract in Colorado Springs, CO. Responsibilities • Provide VTC/AV hardware support, setup, and troubleshooting for various systems (NIP…

Skills: VTC/AV Hardware Support, Network Troubleshooting, Crestron Programming, AMX Control Programming, DSP Audio Installation

UICGS / Bowhead Family of Companies

Equipment Inspector

Harford County, Maryland, United States · On-site

Senior

Overview Equipment Inspector (EAGLE 2026-25452): Bowhead seeks an Equipment Inspector to join our team in support of the Maintenance and Supply Divisions at the Aberdeen Proving Grounds in Aberdeen, MD. The Maintenance D…

Skills: Equipment Inspection, Mechanical Diagnosis, Technical Manual Interpretation, Microsoft Office, CDL Operation

UICGS / Bowhead Family of Companies

Systems Administrator (Windows)

King George County, Virginia, United States · On-site

Mid level

Overview SYSTEMS ADMINISTRATOR (WINDOWS) (RDTE) Bowhead seeks a Systems Administrator (Windows) to provide customer support and technical assistance to users supporting a Research, Development, Test and Evaluation Progra…

Skills: Windows 11, ACAS, Active Directory, ServiceNow, STIGs

UICGS / Bowhead Family of Companies

Project Manager - UIC Construction

Anchorage, Alaska, United States · On-site

Senior

Overview UIC Construction is seeking a Project Manager with extensive vertical construction experience for remote Alaska construction projects. The Project Manager will be responsible for the overall direction, coordinat…

Skills: Vertical Construction, Project Planning, Budget Management, CPM Scheduling, Quality Control

UICGS / Bowhead Family of Companies

Contract Assistant

Bay County, Florida, United States · On-site

Mid level

Overview Contract Assistant (TYAFB-2026-25456): Bowhead Marine Support Services (BMSS) seeks applicants for a Contract Assistant at Tyndall Air Force Base, FL., responsible for assistant the Project Manager with administ…

Skills: Administrative Coordination, Logistical Coordination, Data Analysis, Cost Accounting, Inventory Control

UICGS / Bowhead Family of Companies

Deckhand

Mobile, Alabama, United States · On-site

Entry level

Overview DECKHAND (MOB-2026-25440) Bowhead seeks part-time, on-call Deckhands to work on a 41’ utility vessel and a 32’ high speed vessel during training operations for the US Coast Guard at Mobile Bay. Deckhands shall b…

Skills: Shipboard Operations, Rigging, Deck Seamanship, Helicopter Operations, Mooring

UICGS / Bowhead Family of Companies

Linux Systems Administrator (Unix)

King George County, Virginia, United States · On-site

Mid level

Overview LINUX SYSTEM ADMINISTRATOR (UNIX) (RDTE) Bowhead is looking for a Linux Systems Administrator (UNIX) in Dahlgren, VA. The Linux Systems Administrator will be responsible for system administration and customer su…

Skills: Red Hat Enterprise Linux, System Administration, DISA STIG, Shell Scripting, Network Configuration

UICGS / Bowhead Family of Companies

Program Manager

King George County, Virginia, United States · On-site

Senior+

Overview PROGRAM MANAGER (E20-2026-25447): Bowhead seeks a Program Manager for the management and evaluation of government programs including Electromagnetic Weapon Systems and/or High Speed Projectiles. Responsibilities…

Skills: Program Management, P&L Responsibility, Budget Management, Contract Performance, Naval Systems

UICGS / Bowhead Family of Companies

Training Systems Manager

Saint Mary's County, Maryland, United States · On-site

$120k–$150k/yr

Senior+

Overview Training Systems Manager (PMA263-2026-25443): Bowhead seeks an experienced Training Systems Manager to support operator and maintenance technical training development for Navy Unmanned Aircraft Systems. This rol…

Skills: Training Systems Planning, Curriculum Development, Logistics Supportability Analysis, Budget Management, Defense Acquisition System

Overview

CALL CENTER/HELP DESK TECHNICIAN III (BHAK):

Bowhead is currently seeking/searching for a qualified On-Site Tier III Call Center/Help Desk Support Technician to deliver exceptional technical assistance to our end-users in Anchorage, AK. The selected candidate will be accountable for offering comprehensive support through in-person consultations, telephone communications, and email correspondence, with the aim of addressing client concerns related to computer malfunctions and inquiries pertaining to hardware and software. The ideal candidate will possess robust communication abilities, extensive technical knowledge, and a steadfast commitment to prioritizing customer satisfaction.

Responsibilities

Essential Functions include:

Serve as the initial contact for reporting of technical issues and answering questions regarding software, hardware, and/or network issues.

Accurately diagnose and resolve technical issues.

Effectively escalate issues to the appropriate resources when necessary

Clearly and thoroughly document requests for assistance in our ticket management system, and track incidents through to resolution/escalation

Ability to prioritize work and exercise good judgement while managing multiple tasks.

Provide operational technical support to clients both on-site and remote relating to company managed equipment.

Manage ongoing maintenance and deployment of new hardware and software for device life cycle.

Monitor and update service requests and incidents within the IT Service Management (ITSM) tool.

Provide on-site service support, installation, and configuration with PCs, smart devices, telephony, and network solutions.

Act as an escalation point to Tier 1 group regarding any application – or hardware – related inquiry or issues relating to Microsoft Office, Windows OS, etc.

Imaging of desktop and laptop computers—knowledge of System Center Configuration Manager (SCCM) and Azure Intune is a plus.

Provide setup, configuration, and troubleshooting of video conferences for internal and external meetings.

Prepare workstations, including the setup and configuration of laptops and desktops.

Interface with hardware vendors to facilitate repair and installation.

Continually evaluate opportunities to improve efficiency and effectiveness when resolving issues.

Manage small projects as needed and effectively communicate technical issues and project execution with IT Managers and Network/Server Engineers.

Qualifications

Proficiency with current Windows OS

Experience with Active Directory & Azure Active Directory, M365 Multifactor Authentication and BitLocker.

Experience with Administration and Troubleshooting of M365 Cloud Applications to include Exchange Online, OneDrive, Teams, & SharePoint.

Experience with PowerShell scripting.

Knowledge and experience supporting, troubleshooting, and configuring PC Hardware and peripherals.

End-User desktop support, mobile device support, email support, phone support, etc.

Demonstrated expertise in critical thinking, active listening, complex problem solving, coordination, instruction, judgment, decision making, and monitoring processes.

Exceptional skills in oral and written comprehension and expression, problem sensitivity, and both deductive and inductive reasoning.

Proficient in information organization, with a keen eye for detail and effective prioritization.

Education & Experience

Bachelor’s Degree in Management Information Systems, Computer Science, or related field and four years of related experience preferred. Degree may be substituted for experience on a year-to-year basis.

Four or more (4+) years’ experience in a technical support or helpdesk role

Certification Requirements

A+ or Network+ Certificate required

Physical Demands

Ability to sit/stand for prolonged periods of time; confined to workstation.

Ability to lift objects up to 50 lbs.

Climbing, stooping, bending, kneeling, crouching or crawling.

Pulling or pushing.

Prolonged use of video display terminals.

Use of hands to finger, handle or feel, hands, arms, feet and legs. Sequentially or simultaneous with repetition.

Ability to ID and distinguish colors.

Frequent travel from primary place of work.

Deadlines that require a quick turnaround or demands for work product.

Reach/relocate items above shoulder.

SECURITY CLEARANCE REQUIREMENTS: There are currently no Security Clearance requirements for this position; however, candidates must be able to successfully pass a background check. Due to the location of this work, US Citizenship is required. Bowhead reserves the right to change this requirement if necessitated by business needs or contractual obligations.

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Jobs at UICGS / Bowhead Family of Companies (Now Hiring) — 268 open — Page 4

Call Center/Help Desk Technician III

Program Analyst

Facilities Manager

Photographer/Graphic Designer

Carpenter - UIC Real Estate

Logistician

Program Analyst

Photographer/Graphic Designer

Call Center/Help Desk Technician III

Program Integration Analyst

Program Analyst

VTC Administrator

Equipment Inspector

Systems Administrator (Windows)

Project Manager - UIC Construction

Contract Assistant

Deckhand

Linux Systems Administrator (Unix)

Program Manager

Training Systems Manager

Call Center/Help Desk Technician III

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Responsibilities

Requirements

Full job description

Overview

CALL CENTER/HELP DESK TECHNICIAN III (BHAK):

Responsibilities

Essential Functions include:

Qualifications

Education & Experience

Certification Requirements

Physical Demands

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About UICGS / Bowhead Family of Companies

About UICGS / Bowhead Family of Companies

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