We’re seeking a future team member for the role Senior Vice President, Trade Capture to join our team. This role is located in Lake Mary. In this role, you’ll make an impact in the following ways: Lead business-as-usual …
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Vice President, Client Service Management (Hong Kong, Global Payments & Trade)
Hong Kong Island, Hong Kong, China · On-site
Senior+$3.4B raised
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Skills: Client Service Management, Transaction Banking, Stakeholder Management, People Management, Risk and Control Frameworks
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$104k–$190k/yr
Full-time
Competitive Compensation, 401(k) Plan, Medical Insurance, Dental Insurance, Vision Insurance, Basic Life Insurance
Posted 57d ago
~40 hrs/week
Responsibilities
Lead regional trade capture delivery with a focus on accuracy, risk management, and regulatory compliance. Drive the implementation of AI and automation roadmaps to reduce manual dependency and improve operational scalability.
Requirements
Requires 15-18+ years of experience in Financial Services Operations with deep expertise in trade and instruction capture. Must have a proven track record of leading large-scale operations and delivering AI-driven business outcomes.
Full job description
We’re seeking a future team member for the role Senior Vice President, Trade Capture to join our team. This role is located in Lake Mary.
In this role, you’ll make an impact in the following ways:
Lead business-as-usual delivery for the region with strong performance across accuracy, timeliness, and service level commitments.
Maintain accountability for risk management, controls, audit readiness, and regulatory compliance.
Drive process standardization, simplification, operational resilience, and continuous improvement.
Lead incident management, root cause analysis, and implementation of sustainable remediation solutions.
Execute a clear automation and AI roadmap for Instruction Capture activities.
Reduce manual dependency while improving throughput, quality, and scalability.
Partner with Product, Technology, and AI teams to implement sustainable, enterprise-ready solutions.
Deliver measurable business outcomes, including reduced errors, faster turnaround times, and capacity release.
Serve as a Trade Capture subject matter expert, with a focus on ETF processing, including orders, baskets, and lifecycle events.
Promote consistency across processes, controls, and data practices globally.
Influence adoption of AI-enabled process improvements across regions and teams.
Lead a large regional team and build strong leadership depth across the organization.
Develop future-ready capabilities across AI, digital fluency, and data-driven decision-making.
Foster a culture of ownership, accountability, and continuous improvement.
To be successful in this role, we’re seeking the following:
15-18+ years of experience in Financial Services Operations.
Deep expertise in Instruction Capture, Trade Capture, or related operational domains.
Strong experience across:
Trade Capture / Instruction Capture in Equities, Fixed Income, and Derivatives.
Front-to-back trade lifecycle processes, from execution through capture, enrichment, and downstream processing.
ETF trade lifecycle, including orders, baskets, NAV impact, and processing flows.
Demonstrated success in:
Leading large-scale, control-intensive operations.
Delivering automation and AI initiatives with measurable business impact.
Strong understanding of operational risk, controls, and regulatory frameworks.
Ability to lead regionally while influencing stakeholders globally.
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
At BNY, our culture speaks for itself, check out the latest BNY news at BNY Newsroom & BNY LinkedIn
Here’s a few of our recent awards:
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.
Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
If hired, the employee will be in an “at will” position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.
BNY is a global financial services platforms company at the heart of the world’s capital markets.
Industry
Financial Services
Company size
10,001+ employees
Headquarters
New York, NY
LinkedIn followers
979,585
Total funding
$3.4B
BNY is a global financial services platforms company at the heart of the world’s capital markets.
For more than 240 years BNY has partnered alongside clients, using its expertise and platforms to help them operate more efficiently and accelerate growth. Today BNY serves over 90% of Fortune 100 companies and nearly all the top 100 banks globally. BNY supports governments in funding local projects and works with over 90% of the top 100 pension plans to safeguard investments for millions of individuals. As of March 31, 2026, BNY oversees $59.4 trillion in assets under custody and/or administration and $2.1 trillion in assets under management. (NYSE: BNY)
Follow BNY on Instagram & X: @BNYglobal
BNY is a global financial services platforms company at the heart of the world’s capital markets.
Industry
Financial Services
Company size
10,001+ employees
Headquarters
New York, NY
LinkedIn followers
979,585
Total funding
$3.4B
BNY is a global financial services platforms company at the heart of the world’s capital markets.
For more than 240 years BNY has partnered alongside clients, using its expertise and platforms to help them operate more efficiently and accelerate growth. Today BNY serves over 90% of Fortune 100 companies and nearly all the top 100 banks globally. BNY supports governments in funding local projects and works with over 90% of the top 100 pension plans to safeguard investments for millions of individuals. As of March 31, 2026, BNY oversees $59.4 trillion in assets under custody and/or administration and $2.1 trillion in assets under management. (NYSE: BNY)
Follow BNY on Instagram & X: @BNYglobal