At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of th…
Skills: Operational Oversight, Transaction Processing, Records Maintenance, Reconciliations, Data Analysis
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At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of th…
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At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of th…
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of th…
Vice President, Production Services Infrastructure Support
Uniondale, New York, United States · On-site
$69k/yr
Senior$3.4B raised
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Client Processing - IC1Performs routine and non-routine client service and transactional support functions. Interacts with other organizational units/teams to ensure timely delivery of service, or resolution of issues. P…
Client Processing - S6Serves as a lead for the day-to-day operations of a small- to medium-sized client processing support team, providing work direction and technical assistance on complex matters. Serves as the primary…
Client Processing - S5Applies expertise and judgement in providing quality, and complex client service and support to internal and external clients on a daily basis, including phone interaction, problem resolution, trans…
Vice President, Production Services Infrastructure Support
Pittsburgh, Pennsylvania, United States · On-site
$69k–$153k/yr
Senior+$3.4B raised
We’re seeking a future team member for the role of Vice President, Production Services Infrastructure Support to join our TSG team. This role is located in Pittsburgh. In this role, you’ll make an impact in the following…
Senior Vice President, Equities Sales - London At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global …
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Full-time
bachelor degree
Competitive Compensation, Wellbeing Programs, Flexible Global Resources, Paid Leaves, Paid Volunteer Time
Posted 47d ago
~40 hrs/week
Responsibilities
Conduct oversight of operational processing centers to ensure client service standards are met across transaction processing and records maintenance. Investigate operational queries and ensure compliance with regulatory requirements such as CASS, COLL, and GDPR.
Requirements
Preferred 3-5 years of experience in financial services operations or client services. A bachelor's degree is beneficial but not required, along with a willingness to develop skills in AI and digital tools.
Full job description
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
We’re seeking a future team member for the role of Associate, Client Processing Oversight to join our UK Transfer Agency team. This role is located in Manchester, UK .
In this role, you’ll make an impact in the following ways:
Conduct oversight of work processed in our operational processing centers to ensure all client service standards are met/exceeded. This work may include transaction processing, records maintenance, payments, reconciliations and other processes for Transfer Agency.
Investigate and resolve day-to-day operational queries, issues, and incidents and analyze data to monitor performance and drive continuous improvement
Ensure all work is processed in line with clients’ regulatory requirements including CASS, COLL, COBS, DISP, GDPR and Consumer Duty as applicable
Develop and maintain procedures, guidelines, and checklists for Transfer Agency
To be successful in this role, we’re seeking the following:
Combination of education, training, and experience that demonstrates the ability to perform the responsibilities of the role. A bachelor's degree may be beneficial, but not necessarily required.
3-5 years of total work experience preferred but we will consider less experienced candidates.
Experience in a financial services operational area and/or client services preferred.
Willingness to develop personal skills in AI/Digital Tools preferred.
BNY, our culture speaks for itself. Here’s a few of our awards:
At BNY, our culture speaks for itself, check out the latest BNY news at:
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
At BNY, our culture allows us to run our company better and enables employees’ growth and success. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.
Recognized as a top destination for innovators, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.
At BNY, our culture speaks for itself, check out the latest BNY news at: BNY Newsroom & BNY LinkedIn
Here’s a few of our recent awards:
America’s Most Innovative Companies, Fortune, 2025
World’s Most Admired Companies, Fortune 2025
“Most Just Companies”, Just Capital and CNBC, 2025
Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Related keywords
Transfer AgencyCASSCOLLCOBSDISPGDPRConsumer DutyFinancial ServicesOperational ProcessingAIDigital ToolsComplianceReconciliationsClient Processing
BNY is a global financial services platforms company at the heart of the world’s capital markets.
Industry
Financial Services
Company size
10,001+ employees
Headquarters
New York, NY
LinkedIn followers
984,712
Total funding
$3.4B
BNY is a global financial services platforms company at the heart of the world’s capital markets.
For more than 240 years BNY has partnered alongside clients, using its expertise and platforms to help them operate more efficiently and accelerate growth. Today BNY serves over 90% of Fortune 100 companies and nearly all the top 100 banks globally. BNY supports governments in funding local projects and works with over 90% of the top 100 pension plans to safeguard investments for millions of individuals. As of March 31, 2026, BNY oversees $59.4 trillion in assets under custody and/or administration and $2.1 trillion in assets under management. (NYSE: BNY)
Follow BNY on Instagram & X: @BNYglobal
BNY is a global financial services platforms company at the heart of the world’s capital markets.
Industry
Financial Services
Company size
10,001+ employees
Headquarters
New York, NY
LinkedIn followers
984,712
Total funding
$3.4B
BNY is a global financial services platforms company at the heart of the world’s capital markets.
For more than 240 years BNY has partnered alongside clients, using its expertise and platforms to help them operate more efficiently and accelerate growth. Today BNY serves over 90% of Fortune 100 companies and nearly all the top 100 banks globally. BNY supports governments in funding local projects and works with over 90% of the top 100 pension plans to safeguard investments for millions of individuals. As of March 31, 2026, BNY oversees $59.4 trillion in assets under custody and/or administration and $2.1 trillion in assets under management. (NYSE: BNY)
Follow BNY on Instagram & X: @BNYglobal