Pune, Maharashtra, India · On-site
Area(s) of responsibility Experience Required 3–6 years of IT experience with minimum 2–4 years of Confluence administration and support experience Role Purpose The Confluence L1.5 – L2 Support Engineer will be responsib…
Skills: Confluence Administration, L1.5 Support, L2 Support, Platform Administration, Space Governance
Alpharetta, Georgia, United States · Remote Solely
Area(s) of responsibility Job Description: Automation / Orchestration / Security Engineer Fulltime Remote Position Overview The Automation / Orchestration / Security Engineer designs, builds, and maintains automation and…
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Alpharetta, Georgia, United States · Remote OK
Long Description Linux Vulnerability Remediation Engineer (Server Infrastructure – RHEL 7/8/9/10) Remote Fulltime Key Responsibilities Vulnerability Remediation & Patch Management Own and execute end-to-end remediation f…
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Alpharetta, Georgia, United States · Remote OK
Long Description Linux Vulnerability Remediation Engineer (Server Infrastructure – RHEL 7/8/9/10) Remote Fulltime Key Responsibilities Vulnerability Remediation & Patch Management Own and execute end-to-end remediation f…
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Hyderabad, Telangana, India · On-site
Area(s) of responsibility Role/Title 5A/ Technical Lead Primary Skills/expertise Java 1.8, Spring Boot, Microservices, Strong JavaScript - Mandatory Preferred skills/expertise ReactJS, Experience on Development on cloud.…
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Bengaluru, Karnataka, India · On-site
Area(s) of responsibility Java Backend Developer (with UI Knowledge) Experience: 8–12 Years Location: Bangalore. Job Summary We are looking for an experienced Java Backend Developer with strong UI understanding to design…
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Hyderabad, Telangana, India · On-site
Area(s) of responsibility Reactjs JD 1Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model 2.Thorough understanding of React.js and its core principles 3.Experience with HTML 5/ CS…
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Pune, Maharashtra, India · On-site
Area(s) of responsibility Infor SyteLine – Senior AMS Support Consultant Role Senior Application Support Consultant responsible for L2/L3 support of Infor SyteLine ERP (CloudSuite Industrial) in an Application Managed Se…
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Hyderabad, Telangana, India · On-site
Long Description Hands on enterprise level J2EE based web application development and support Strong understanding of CTI (Computer Telephony Integration) concepts and architecture. Hands-on experience or familiarity wit…
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Hyderabad, Telangana, India · On-site
Area(s) of responsibility 4 to 6 years of strong hands-on programming experience in React JS and java script. Good Knowledge in Next.JS Preferable Leet code Efficiency Expert in HTML, CSS and Bootstrap Experience in Cont…
Skills: React JS, Java, JavaScript, Spring Boot, Node.js
Hyderabad, Telangana, India · On-site
Area(s) of responsibility Job Description: 4 to 6 years of strong hands-on programming experience in React JS and java script. Good Knowledge in Next.JS Preferable Leet code Efficiency Expert in HTML, CSS and Bootstrap E…
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Hyderabad, Telangana, India · On-site
Area(s) of responsibility Automation Test Specialist ======================== Must Haves: 4+ years work experience in Test Automation Proficient in Selenium with Java. Must have commanding knowledge on RestAssured/Karate…
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Hyderabad, Telangana, India · On-site
Area(s) of responsibility Automation Test Specialist ======================== Must Haves: 4+ years work experience in Test Automation Proficient in Selenium with Java. Must have commanding knowledge on RestAssured/Karate…
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Hyderabad, Telangana, India · On-site
Area(s) of responsibility Automation Test Specialist ======================== Must Haves: 4+ years work experience in Test Automation Proficient in Selenium with Java. Must have commanding knowledge on RestAssured/Karate…
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Hyderabad, Telangana, India · On-site
Area(s) of responsibility Full stack(JAVA+Reactjs) developerJD S.No Reactjs JD 1Strong proficiency in JavaScript, including DOM manipulation and the JavaScript object model 2.Thorough understanding of React.js and its co…
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Hyderabad, Telangana, India · On-site
Area(s) of responsibility Test Lead- Automation ======================== Must Haves: - Overall 8+ years of working in Test Automation - 5-8 years relevant work experience - Must have commanding knowledge on RestAssured/K…
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Hyderabad, Telangana, India · On-site
Area(s) of responsibility Job Description: Hands on enterprise level J2EE based web application development and support Hands on experience in Spring / Spring Boot / Cloud technologies Hands on Pivotal Cloud Foundry (PCF…
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Hyderabad, Telangana, India · On-site
Long Description Hands on enterprise level J2EE based web application development and support Hands on experience in React JS, Spring / Spring Boot / Cloud technologies Experience on Pivotal Cloud Foundry (PCF) environme…
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Pipariya, Bihar, India · On-site
Area(s) of responsibility Test Lead- Automation ======================== Must Haves: - Overall 8+ years of working in Test Automation - 5-8 years relevant work experience - Must have commanding knowledge on RestAssured/K…
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Hyderabad, Telangana, India · On-site
Area(s) of responsibility Hands on enterprise level J2EE based web application development and support Hands on experience in Spring / Spring Boot / Cloud technologies Hands on Pivotal Cloud Foundry (PCF) environment Exp…
Skills: Java, Spring Boot, React JS, JavaScript, MySQL
Pune, Maharashtra, India • On-site
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The role involves providing L1.5 and L2 operational support for the Confluence platform, including administration of spaces, permissions, and user access. It also focuses on enterprise knowledge management, governance compliance, and platform optimization to ensure standardization and user adoption.
Candidates need 3 to 6 years of total IT experience, with at least 2 to 4 years specifically in Confluence administration and support. Proficiency in managing knowledge repositories, content taxonomy, and platform stability is required.
Experience Required
3–6 years of IT experience with minimum 2–4 years of Confluence administration and support experience
Role Purpose
The Confluence L1.5 – L2 Support Engineer will be responsible for platform administration, user support, space governance, knowledge management enablement, access administration, and operational support for Confluence.
The role will support collaboration governance, content organization, permissions management, reporting, and platform optimization initiatives while ensuring standardization, maintainability, and user adoption.
The resource will operate within a governance-led support model and collaborate closely with customer stakeholders, Birlasoft delivery teams, architects, and integration teams.
Key Responsibilities
Platform Administration & Support
Provide L1.5 and L2 operational support for Confluence platform issues and service requests
Administer Confluence spaces, templates, permissions, and user access
Support creation and maintenance of knowledge repositories and collaboration spaces
Troubleshoot platform access, synchronization, and content issues
Support page templates, macros, navigation, and page structures
Monitor platform performance and operational stability
Ensure adherence to defined SLA and support processes
Knowledge Management Support
Support enterprise knowledge management initiatives
Organize and maintain knowledge repositories and structures
Assist in migration, archival, and cleanup activities
Support content lifecycle governance and retention practices
Enable knowledge standardization and usability improvements
Assist in defining and maintaining content taxonomy and structure
Governance & Compliance
Support Confluence governance and information architecture standards
Ensure proper permission structures and access governance
Support audit readiness and compliance reporting
Assist in identifying stale, duplicate, or obsolete content
Participate in governance reviews and cleanup initiatives
Maintain standardized templates and documentation structures
Navigating Change. Powering Progress. | Reimagining the Future with Birlasoft Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CKA Birla Group, a multibillion-dollar enterprise, we boast a 12,000+ professional team committed to upholding the Group's 170-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Social Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose. For further information, visit www.birlasoft.com
Offices: 35 & 36, Rajiv Gandhi Infotech Park, Phase - I, Hinjawadi MIDC, Pune, Maharashtra 411057, IN · The Assotech Business Cresterra Tower 3, Plot No. 22, Noida-Greater Noida Expressway, Sector 135, Noida, UP 201306, IN · 4th Floor, 53-54 Grosvenor Street, London, London W1K 3HU, GB · Building A, Plot No. EL-207/1, MIDC,, TTC Industrial Area, Mahape Road, Mahape,, Navi Mumbai, Maharashtra 400710, IN · Tower 2.1, Level 15 & 16, TSI Business Park, Waverock Project, APIIC IT/ITES SEZ,, Nanakramguda Village, Serillingampally Mandal, Ranga Reddy District, Hyderabad, Telangana 500008, IN
Navigating Change. Powering Progress. | Reimagining the Future with Birlasoft Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run businesses with unmatched efficiency and innovation. As part of the CKA Birla Group, a multibillion-dollar enterprise, we boast a 12,000+ professional team committed to upholding the Group's 170-year legacy. Our core values prioritize Diversity, Equity, and Inclusion (DEI) initiatives, along with Corporate Social Responsibility (CSR) activities, demonstrating our dedication to building inclusive and sustainable communities. Join us in shaping a future where technology seamlessly aligns with purpose. For further information, visit www.birlasoft.com
Offices: 35 & 36, Rajiv Gandhi Infotech Park, Phase - I, Hinjawadi MIDC, Pune, Maharashtra 411057, IN · The Assotech Business Cresterra Tower 3, Plot No. 22, Noida-Greater Noida Expressway, Sector 135, Noida, UP 201306, IN · 4th Floor, 53-54 Grosvenor Street, London, London W1K 3HU, GB · Building A, Plot No. EL-207/1, MIDC,, TTC Industrial Area, Mahape Road, Mahape,, Navi Mumbai, Maharashtra 400710, IN · Tower 2.1, Level 15 & 16, TSI Business Park, Waverock Project, APIIC IT/ITES SEZ,, Nanakramguda Village, Serillingampally Mandal, Ranga Reddy District, Hyderabad, Telangana 500008, IN
