Jobs at BCAA (Now Hiring) — 31 open — Page 2

We are currently hiring a Senior Insurance Advisor who will provide exceptional customer service in our Member Contact Centre.

As part of our commitment to an open and transparent recruitment process, a preferred internal candidate has been identified for this role. However, we recognize that there may be other team members across the organization who possess the skills, experience, and capabilities required to be successful in this position. This posting ensures that all qualified internal candidates have the opportunity to express interest and be considered fairly and equitably. 

As a Senior Insurance Advisor, you’ll build strong, trusting client relationships by helping our customers select the right mix of insurance products and services to meet their life’s events and future needs. Your commitment to deliver signature customer experiences enables BCAA to be the one of the most trusted organizations in British Columbia.  

Who you are: 

• You see the big picture with a keen eye for the details. You exercise good judgment and make decisions based on risks, costs, and benefits.   

• You work well under pressure. You balance multiple priorities and adapt quickly when things change.  

• A problem solver who loves a challenge. Organized yet flexible, you thrive in a workplace where no two days are the same.  

• A teammate who loves helping others and contributing to your community. Making a difference in someone’s day makes your day too! 

What you bring: 

• At least 2 consecutive years’ experience of general insurance experience, including one year experience selling homeowners insurance.  

• Level 2 Insurance license  

• Completion of Autoplan Essentials  

• Limited history of Errors & Omissions and in good standing with the Insurance Council of BC 

• Comfortable using technology, including basic knowledge of MS Office (Word, Excel, PowerPoint, Outlook)  

• Bonus qualifications! CAIB certification, experience using ICBC systems, and ability to speak other languages aside from English.  

During a typical day, you will:   

• Independently issue BCAA insurance products and services to current and new customers to meet their needs. You’ll help them secure and/or renew their policies by reviewing current coverage and making recommendations.  

• Collaborate with BCAA Support Teams and Underwriting to assess and recommend the right coverage for our customers. 

• Achieve sales and productivity goals while upholding BCAA and AAA/CAA Member experience goals and underwriting guidelines. 

• Lead customer accounts and documentation, from processing payments to issuing new, renewal, endorsements and cancellations for Insurance policies, BCAA Memberships, and additional products and services.  

• Increase your industry knowledge and expertise towards becoming a team lead or people leader. You’ll participate in BCAA’s training courses, maintain annual licensing requirements and keep up to date with the latest processes, products and service offerings in the insurance industry in a supportive environment.  

The salary range for this position is $56,605.68 to $70,757.04 and is determined via job-related knowledge, skills, experience, certifications, market demand and internal equity. In addition to base salary and BCAA benefits, this position is eligible for a performance bonus target of 12.5%, with the opportunity to earn up to 21.5%.