Kampala, Kampala, Uganda · On-site
MTN Mobile Money Uganda Limited is an equal opportunity employer and is seeking to recruit competent individuals to fill the following Position. Job Title: Specialist-Partner Support Reporting to: Manager – Partner Opera…
Skills: Partner Support, Customer Experience Management, Complaint Handling, Escalation Management, Service Excellence
Kampala, Kampala, Uganda · On-site
Job Title: Manager – Agent Operations Reporting to: Senior Manager – Distribution & Channels Division – Commercial Operations Mission/ Core purpose of the Job The Manager Agent Operations will lead initiatives using Digi…
Skills: Distribution Management, Channel Management, Data Analytics, Digital Tools, Compliance Management
Kampala, Kampala, Uganda · On-site
Mission/ Core purpose of the Job The Specialist Agent Liquidity will ensure efficient and effective support to Digital Distribution team to handle agents, partners, dealers and sales team rebalancing queries. The job hol…
Skills: Channel Liquidity Management, Digital Distribution, Stock Management, Stakeholder Management, Fintech Policies
Douala, Littoral, Cameroon · On-site
We at MTN Cameroon are a purpose and value-led organization. At MTN Cameroon we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are com…
Skills: IP/MPLS Network Engineering, Routing Protocols, Network Security, Capacity Planning, Vendor Management
Roodepoort, Gauteng, South Africa · On-site
MTN is entering a new phase in its lifecycle where operational and commercial excellence has become critical for success. The urgency for change has become more heightened amidst increased competitive intensity across al…
Skills: Public Policy, Regulatory Affairs, Strategic Planning, Stakeholder Management, Research
Cotonou, Littoral Department, Benin · On-site
At MTN BENIN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fostering an environment where every member of our Y’…
Skills: AI Product Management, Digital Transformation, MLOps, Stakeholder Management, Business Analysis
Dubai, Dubai, United Arab Emirates · On-site
Further the associate will also work closely with Strategic Procurement team and assist them on various activities and inputs with respect to strategic procurement. As a member of Category Sourcing Chapter, the associate…
Skills: Category Sourcing, Strategic Procurement, RFx Execution, Vendor Negotiation, Supplier Evaluation
Roodepoort, Gauteng, South Africa · Hybrid
We at MTN are a purpose and value-led organization. At MTN, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, every day. We are committed to fosteri…
Skills: External Communication, Public Relations, Brand Management, Project Management, Stakeholder Management
Lagos, Lagos State, Nigeria · Hybrid
Reports To: Manager - NMS OSS Division: Networks Mission To ensure smooth operations of all OSS/NMS platforms systems and related equipment. Description Develop and maintain tools, applications and scripts to increase th…
Skills: Unix/Linux System Administration, Python, Shell Scripting, OSS/NMS Platform Management, System Administration
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The role focuses on managing partner interactions and resolving queries at the first point of contact. It involves handling complaints and escalating complex issues to the appropriate departments to ensure customer satisfaction.
Candidates must hold a degree in a business-related field and have at least two years of experience in a service-oriented environment. Fluency in English and skills in service excellence and aggressive sales are required.
MTN Mobile Money Uganda Limited is an equal opportunity employer and is seeking to recruit competent individuals to fill the following Position.
Job Title: Specialist-Partner Support
Reporting to: Manager – Partner Operations
Division – Financial Operations
Mission/ Core purpose of the Job
The Job Holder will be tasked with ensuring that partner queries are resolved or escalated at the first point of contact while updating the customer up to the point of resolution.
Main Job Functions:
Job Requirements (Education, Experience and Competencies)
Education:
Experience:
Training:
NB: Presentation of false academic documents and certification will lead to criminal prosecution. Any form of canvassing will lead to automatic disqualification. Should you not hear from us within fourteen (14) days from the closing date of this advertisement, you may consider your application to be unsuccessful.
Female candidates are strongly encouraged to apply.
Bayobab, an MTN Group company, is a next-generation services company connecting Africa with digital solutions.
Bayobab, an MTN Group company, is a pan-African digital connectivity solutions company founded in 2018. As a doorway to the African continent, Bayobab leverages technology to offer reliable open next-gen digital solutions to connect Africa. Our two business lines, Bayobab Fibre and Bayobab Communication Platforms aim to bridge the continent’s digital communications divide by working behind the scenes to ensure the highest levels of availability, reliability, and encryption to ensure our customers can communicate safely from anywhere in the world.
Offices: DIFC, Unit 30-35, Level 8, Central Park Offices, Dubai, AE · Parkside Towers, P.O Box 12170, 2nd Floor, Niarobi, KE
Bayobab, an MTN Group company, is a next-generation services company connecting Africa with digital solutions.
Bayobab, an MTN Group company, is a pan-African digital connectivity solutions company founded in 2018. As a doorway to the African continent, Bayobab leverages technology to offer reliable open next-gen digital solutions to connect Africa. Our two business lines, Bayobab Fibre and Bayobab Communication Platforms aim to bridge the continent’s digital communications divide by working behind the scenes to ensure the highest levels of availability, reliability, and encryption to ensure our customers can communicate safely from anywhere in the world.
Offices: DIFC, Unit 30-35, Level 8, Central Park Offices, Dubai, AE · Parkside Towers, P.O Box 12170, 2nd Floor, Niarobi, KE
