Summary: Process member financial transactions and provide excellent customer service.Build strong member relationships through effective communication and teamwork.Accurately handle financial systems, fraud prevention, …
Summary: Process member financial transactions and provide excellent customer service.Build strong member relationships through effective communication and teamwork.Accurately handle financial systems, fraud prevention, …
Summary: Supports the day-to-day operations of an in-school credit union branch. Delivers great member service while helping achieve business goals. Assists with lending activities and team development. Helps coach, supp…
Skills: Conflict Resolution, Relationship Building, Credit Union Operations, Management, Coaching
Summary: Supports the day-to-day operations of an in-school credit union branch. Delivers great member service while helping achieve business goals. Assists with lending activities and team development. Helps coach, supp…
Skills: Conflict Resolution, Relationship Building, Credit Union Operations, Management, Coaching
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Full-time
high school
Posted 14d ago
~40 hrs/week
Responsibilities
Process member financial transactions, including cash exchanges and payments, while providing excellent customer service. Support the credit union's growth by promoting products and services and maintaining strong member relationships.
Requirements
Requires a high school diploma or GED and one to twelve months of related experience. Candidates must possess strong interpersonal skills and fundamental knowledge of the financial industry and fraud prevention.
Full job description
Summary:
Process member financial transactions and provide excellent customer service.
Build strong member relationships through effective communication and teamwork.
Accurately handle financial systems, fraud prevention, and account-related processes.
Apply financial knowledge while supporting the credit union's mission and growth.
Role: To assist members with their financial transactions, including cash exchanges, processing payments and issuing and accepting negotiable instruments. To provide routine information concerning all credit union products and services. Supports sales and service culture throughout the company, training objectives and any other initiatives as directed.
Knowledge and Skills: Experience: One month to twelve months of similar or related experience.
Education: A high school education or GED.
Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills: 1. Strong interpersonal skills are a prerequisite necessary to the position.2. Ability to operate general office equipment and other credit union provided equipment.3. Must be able to operate related computer software as provided by the credit union.4. Ability to grasp the effects of member requests as they relate to individual accounts.5. Willingness to learn and progress within job role.6. Ability to work as a member of a team and embrace the credit union philosophy and the credit union mission, vision, and core values.7. Knowledge of common scam and fraud prevention practices.8. Possess fundamental knowledge of the financial industry, including an understanding of the check clearing process along with negotiable instruments and collections.9. Knowledge and understanding of the basic processes of other credit union departments and branches.
Related keywords
Credit UnionFinancial IndustryCheck ClearingFraud PreventionNegotiable InstrumentsMember ExperienceCash HandlingCollectionsCustomer ServiceFinancial Systems
A credit union worth raving about: proudly serving the Southeast Texas Community since 1935.
Industry
Financial Services
Company size
201-500 employees
Founded
1935
Headquarters
Beaumont, TX
LinkedIn followers
1,394
Welcome to Rave Financial, where generations of members have trusted us to be their financial partner since our founding in 1935. With over 80,000 members across the greater Southeast Texas region, we're dedicated to empowering you to reach your financial goals and dreams.
Whether you're a longtime member or new to the Rave community, we make banking easy and accessible. Our convenient Rave Video banking technology lets you bank from anywhere, connecting you with our experts on your terms—no matter where life takes you.
At Rave Financial, we're committed to helping you build a brighter financial future. Join us, and experience why so many Texans are proud to be a member of Rave Financial, ''A Credit Union Worth Raving About.''
Offices: 1810 N Major Drive, Beaumont, TX 77726, US · 3260 Central Mall Dr, Port Arthur, Texas 77642, US · 465 E. Gibson, Jasper, Texas 75951, US · 604 S Main, Lumberton, Texas 77657, OO · 1100 N. Main, Vidor, Texas 77662, OO
A credit union worth raving about: proudly serving the Southeast Texas Community since 1935.
Industry
Financial Services
Company size
201-500 employees
Founded
1935
Headquarters
Beaumont, TX
LinkedIn followers
1,394
Welcome to Rave Financial, where generations of members have trusted us to be their financial partner since our founding in 1935. With over 80,000 members across the greater Southeast Texas region, we're dedicated to empowering you to reach your financial goals and dreams.
Whether you're a longtime member or new to the Rave community, we make banking easy and accessible. Our convenient Rave Video banking technology lets you bank from anywhere, connecting you with our experts on your terms—no matter where life takes you.
At Rave Financial, we're committed to helping you build a brighter financial future. Join us, and experience why so many Texans are proud to be a member of Rave Financial, ''A Credit Union Worth Raving About.''
Offices: 1810 N Major Drive, Beaumont, TX 77726, US · 3260 Central Mall Dr, Port Arthur, Texas 77642, US · 465 E. Gibson, Jasper, Texas 75951, US · 604 S Main, Lumberton, Texas 77657, OO · 1100 N. Main, Vidor, Texas 77662, OO