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Skills: Business analysis, Fraud prevention, SQL, Risk management, Data validation
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The Business Analyst will develop and implement fraud prevention processes and controls across the bank's products and customer journeys. They will facilitate communication between engineering, data, and risk teams to ensure alignment on monitoring roadmaps and resolve operational bottlenecks.
Requirements
Candidates must have 2–4 years of experience as a Business Analyst with basic SQL proficiency and strong skills in requirements documentation. A background in fintech or banking is preferred, along with the ability to translate complex risk needs into clear technical deliverables.
Full job description
We are looking for a Business Analyst to join the Antifraud&Disputes team in Colombia. The team is responsible for preventing fraud, developing fraud prevention processes, and implementing protection mechanisms across the bank's key products and customer journeys. You will contribute to both the evolution of existing fraud controls and the launch of new products, ensuring fraud prevention is embedded into product design from day one. In this role, you will work at the intersection of fraud prevention, product development, risk, AML, operations, analytics, and technology. Your initial focus will include supporting the launch of debit products, designing secure cash withdrawal processes with offline partners, and preparing fraud prevention capabilities for future products, while helping build scalable fraud controls as the business grows.
Challenges that await you:
Collecting and formalizing requirements from stakeholders, prioritizing changes based on risk and impact, and leading delivery from discovery to rollout
Facilitating communication between engineering, data/ML, risk operations (AFC), and product to ensure alignment on monitoring roadmap and control design
Identifying root causes of monitoring/control gaps (false positives/false negatives, operational bottlenecks, data quality issues) and coordinating cross-functional resolution
Implementing best practices in risk analytics and reporting (control effectiveness, alert quality, investigation efficiency) to improve operational performance and risk outcomes
Closely collaborating with designers and operations to shape investigation and case-management UX and improve investigator productivity
Proven experience in eliciting, documenting, and managing requirements for complex systems (preferably in fintech/banking/risk)
Ability to translate risk needs into clear deliverables for dev/data teams, with understanding of how services are structured (microservices, integrations, event flows)
Strong analytical and systematic thinking; ability to reason in terms of risk, controls, trade-offs, and measurable outcomes
Experience in cross-team collaboration and stakeholder management
Experience visualizing processes, decision points, and data flows to support analysis, alignment, and implementation
English level B2+ for communication with an international team
Your bonus skills:
Experience with BI tools (Superset, Tableau, etc.) for dashboards, monitoring, and KPI design
Familiarity with concepts such as transaction monitoring, risk scoring (rules/ML), alert triage, case management, and control effectiveness metrics
Understanding of APIs and event streaming (Kafka or similar)
Spanish language skills
Our ways of working:
Innovative Spirit: A commitment to creativity and groundbreaking solutions
Honest Feedback: valuing open, transparent communication
Supportive Team: a strong, collaborative community
Celebrating Achievements: recognizing our wins together
High-Tech Environment: a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances
Our benefits:
Relocation support to Colombia with assistance for the employee and their family
Flexible work from our office
Healthcare Coverage
Education Budget: Language lessons, professional training and certifications
Wellness Budget: Mental health and fitness activity reimbursements
Vacation policy: 20 days of annual leave and paid sick leave
Related keywords
Business AnalystAntifraudFintechBankingSQLRisk ManagementAMLData AnalysisMicroservicesIntegrationsEvent flowsBI toolsSupersetTableauTransaction monitoringRisk scoring
Banco Plata is the fastest-growing financial institution in Latin America and the largest private digital bank by customer volume. In just three years, we achieved a $5 billion valuation and reached 4 million active customers.
With over $2 billion raised in debt and equity, Plata—the U.S.-based holding company of Banco Plata—has surpassed $600 million in annualized revenue.
Banco Plata has built a fully integrated technology ecosystem, including a proprietary core banking system, CRM, and a customer-centric app designed to simplify the financial experience. This is powered by 800 in-house developers and more than 3,000 frontline customer service professionals.
Banco Plata is the fastest-growing financial institution in Latin America and the largest private digital bank by customer volume. In just three years, we achieved a $5 billion valuation and reached 4 million active customers.
With over $2 billion raised in debt and equity, Plata—the U.S.-based holding company of Banco Plata—has surpassed $600 million in annualized revenue.
Banco Plata has built a fully integrated technology ecosystem, including a proprietary core banking system, CRM, and a customer-centric app designed to simplify the financial experience. This is powered by 800 in-house developers and more than 3,000 frontline customer service professionals.