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Jobs at B/SPOKE Studios (Now Hiring) — 1 open

B/SPOKE Studios logoB/SPOKE Studios

Assistant Studio Manager, South Boston

Boston, Massachusetts, United States · On-site

$50k–$55k/yr

Mid level

Assistant Studio Manager, South Boston Compensation: $50,000–$55,000 base + up to 10% bonus Report to: General Manager, South Boston About B/SPOKE Studios Some fitness brands are built around programming. B/SPOKE was bui…

Skills: Staff Management, Recruiting, Training and Development, Retail Management, Shopify

B/SPOKE Studios logo

Assistant Studio Manager, South Boston

B/SPOKE Studios

Boston, Massachusetts, United States • On-site

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Mid level

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  • $50k–$55k/yr
  • Full-time
  • Competitive compensation, Health and wellness perks, Studio membership, Paid time off, Holiday benefits, Growth opportunities
  • Posted 3d ago
  • ~40 hrs/week

Responsibilities

Lead daily studio operations, focusing on staff management, customer experience, and facility maintenance. Responsibilities include overseeing retail management via Shopify, tracking performance metrics, and ensuring adherence to brand standards.

Requirements

Requires a full-time leader capable of managing front desk staff and maintaining a high-performance team culture. Candidates must be available for flexible shifts, including weekends and holidays, and actively participate in the B/SPOKE brand.

Full job description

Assistant Studio Manager, South Boston

Compensation: $50,000–$55,000 base + up to 10% bonus
Report to:
General Manager, South Boston


About B/SPOKE Studios

Some fitness brands are built around programming. B/SPOKE was built around people. Since 2014, it has grown into a multi-studio boutique fitness brand in the Boston area — offering Strength, Yoga, Pilates, and Indoor Cycling — by getting the fundamentals of belonging right. Founded by people who care deeply about the experience at every touchpoint, B/SPOKE has earned a fiercely loyal member base and a reputation that speaks for itself. This is a founder-led company with a clear point of view — and serious ambitions for what comes next.

Our Mission

Inspire movement, connection, and lasting well-being.

Our Vision

Be the most trusted and inspiring fitness community in every market we enter.

Our Core Values

  • Build Trust — Earned through transparency, consistency, communication, and respect — with clients, with each other, and with the community.
  • Embrace Growth — We're curious, adaptive, and never satisfied with the status quo. A culture of feedback is central to how we get better.
  • Lead with Humility — Team first. We rise above ego, build each other up, and believe that being humble is a strength.
  • Pursue Excellence — A "Play to Win" mindset means every class, every shift, and every meeting is approached with intention. Details matter.

The Opportunity

The Assistant Studio Manager, South Boston is a full-time leadership position. As the Assistant Studio Manager, you'll play a pivotal role in leading and managing the daily operations of B/SPOKE South Boston location. You will focus on ensuring the studio's smooth operation, exceptional customer experience, adherence to brand standards and managing a high-performance team while maintaining a positive team culture. Below are your key responsibilities + accountabilities:

Staff Management:

  • Assist in recruiting, training, and developing front desk staff, ensuring they are knowledgeable, motivated, and solution-oriented. Foster a culture of teamwork, feedback, and continuous growth.
  • Assist in conducting quarterly syncs and providing regular feedback to the front desk team to support their development and growth.
  • Oversee staff scheduling, including coordination of monthly fixed schedules and shift swaps.
  • Act as a leader and liaison within the team, aligning them with the company mission, goals, and initiatives.
  • Foster a positive and supportive team culture.

Revenue Generation:

  • Handle tasks related to retail management, including receiving, sorting, tagging, and distribution of merchandise.
  • Monitor online orders and manage the Shopify platform.
  • Oversee front desk staff payroll, reviewing, auditing, and approving bi-weekly.
  • Support implementing sales and marketing strategies to acquire and retain new customers, including targeted client outreach

Customer Service + Hospitality:

  • Help maintain a welcoming and inclusive environment for clients.
  • Address client inquiries, complaints, and issues promptly and professionally, ensuring their satisfaction and loyalty.

Facility Management:

  • Ensure the studio is clean, well-maintained, and supplied with necessary equipment.
  • Process implementation and accountability
  • Safety equipment maintenance & inventory
  • Audio diagnostics & maintenance
  • Cleaning Schedules and Cleaning Team Management
  • Equipment diagnostics
  • Inventory/Supply ordering, planning & organization

Analytics and Reporting:

  • Help track and analyze key metrics related to studio performance, client engagement, and marketing efforts.
  • Assist in creating regular reports to provide insights into the effectiveness of various initiatives.
  • Aid in tracking revenue, managing budgets, and reporting financial performance to senior leadership.
  • Assist in identifying opportunities to improve profitability and efficiency.

Additional Expectations:

  • Hours/week: 40 hours/week (shift responsibilities may vary based upon studio needs).
  • Flexible work schedule
  • Availability for weekday shifts (AM/Noon/PM), weekends, and holidays including support with weekend/holiday on-call schedule
  • Active participation in the B/SPOKE Brand (e.g., regularly taking classes and participating in internal and external events)

Benefits

  • Competitive compensation
  • Health and wellness perks, including studio membership
  • Paid time off and holiday benefits
  • Growth opportunities within an expanding fitness community
  • Bonus is paid on quarterly distribution based on revenue performance

Additional information:
Full-time, on-site in South Boston, MA.
B/SPOKE Studios is an equal opportunity employer committed to an inclusive workplace.

Related keywords

Boutique FitnessStudio OperationsShopifyRetail ManagementPayrollCustomer RetentionKPIsFacility MaintenanceStaff SchedulingHospitalityRevenue GenerationB/SPOKE StudiosSouth BostonTeam CultureClient Outreach

About B/SPOKE Studios

LinkedInVisit site

Created To Improve Life

Industry
Wellness and Fitness Services
Company size
51-200 employees
Founded
2014
Headquarters
Boston, Massachusetts
LinkedIn followers
612

Launched in 2014, B/SPOKE is a fitness haven offering Indoor Cycling, Yoga, and Strength Training classes. Our welcoming studio environments encourage holistic wellness and energizing workouts that you will look forward to. Led by passionate instructors, B/SPOKE empowers individuals to achieve their fitness goals and transform workouts into a celebration of movement and self-discovery that foster a stronger, healthier, and happier lifestyle.

Offices: 54 Old Colony Ave, Boston, Massachusetts 02127, US · 101 Federal St, Boston, Massachusetts 02110, US · 50 Central St, Wellesley, Massachusetts 02482, US · 1 Market St, Mashpee, Massachusetts 02649, US

FitnessRetailIndoor CyclingYogaStrength Trainingand Personal TrainingTrainingFitnessWellness
View all jobs at B/SPOKE Studios

About B/SPOKE Studios

LinkedInVisit site

Created To Improve Life

Industry
Wellness and Fitness Services
Company size
51-200 employees
Founded
2014
Headquarters
Boston, Massachusetts
LinkedIn followers
612

Launched in 2014, B/SPOKE is a fitness haven offering Indoor Cycling, Yoga, and Strength Training classes. Our welcoming studio environments encourage holistic wellness and energizing workouts that you will look forward to. Led by passionate instructors, B/SPOKE empowers individuals to achieve their fitness goals and transform workouts into a celebration of movement and self-discovery that foster a stronger, healthier, and happier lifestyle.

Offices: 54 Old Colony Ave, Boston, Massachusetts 02127, US · 101 Federal St, Boston, Massachusetts 02110, US · 50 Central St, Wellesley, Massachusetts 02482, US · 1 Market St, Mashpee, Massachusetts 02649, US

FitnessRetailIndoor CyclingYogaStrength Trainingand Personal TrainingTrainingFitnessWellness
View all jobs at B/SPOKE Studios

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