Atlanta, Georgia, United States · Hybrid
$22/hr–$29/hr
Sr. Client Services Representative – This person supports Financial Professionals (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. …
Skills: Customer Service, Time Management, Written Communication, Verbal Communication, Microsoft Word
Dallas, Texas, United States · Hybrid
$24/hr–$31/hr
Cetera is currently seeking a Senior Service Professional for our Advisor Support team in Dallas, TX. This is a unique opportunity to join our team in providing operational support and world-class customer service to our…
Skills: Communication skills, Organizational skills, Attention to detail, Analytical thinking, Multi-tasking
Dallas, Texas, United States · Hybrid
The Privacy Specialist serves as a key contributor to the enterprise privacy program for a FINRA-registered broker-dealer and SEC-registered investment adviser. This role operates with a high degree of independence and j…
Skills: Privacy Program Governance, Data Mapping, Vendor Risk Assessment, Privacy Incident Management, Regulatory Compliance
Dallas, Texas, United States · Hybrid
$28/hr–$36/hr
We are looking for an Operations Associate to join our team and support our organization by managing the day-to-day tasks and administrative needs of our business operations. As an Operations Associate, you will be respo…
Skills: Administrative Support, Investment Account Setup, Broker-Dealer Software, CRM Management, Microsoft Office Suite
Dallas, Texas, United States · On-site
$22/hr–$27/hr
Position Title: IRA Coordinator Location: Saint Cloud, MN Schedule: 8am-5pm, in office What we do here: Cetera is a leading financial advice firm. Comprehensive services include: wealth management solutions, retirement p…
Skills: Customer Service, Microsoft Office, IRA Regulations, Client Relationship Management, Issue Resolution
Dallas, Texas, United States · Hybrid
$70k–$85k/yr
Cetera Financial Group (CFG) is seeking an Internal Communications Specialist who will focus on supporting internal communications and executing projects and activities. The Specialist will work collaboratively with the …
Skills: Internal Communications, Copywriting, Editing, Project Management, Critical Thinking
El Segundo, California, United States · Hybrid
$22/hr–$27/hr
The Commissions Associate is an integral part of the Commissions team, a motivated self-starter with a focus on accurate processing of commission revenue and maintaining a commitment to service standards. The ideal candi…
Skills: Commission Processing, Analytical Skills, Problem Solving, Salesforce, Microsoft Excel
Dallas, Texas, United States · Hybrid
$66k–$95k/yr
The Broker Dealer (BD) Compliance team is responsible for helping ensure the Firm’s policies and procedures are followed regarding the products, processes, procedures, and services offered. Our core function is to guide …
Skills: Broker Dealer Compliance, Regulatory Analysis, Problem Resolution, Written Communication, Verbal Communication
Dallas, Texas, United States · Hybrid
$100k–$120k/yr
About the Role As an RIA Integration Manager, you’ll lead the full lifecycle of bringing newly acquired Registered Investment Advisor (RIA) firms into our organization. From the moment a deal is signed through full integ…
Skills: Project Leadership, Relationship Management, Problem Solving, Account Transition Planning, Stakeholder Communication
Dallas, Texas, United States · Hybrid
$24/hr–$31/hr
Cetera is currently seeking a Senior Service Professional for our Advisor Support team in Dallas, TX. This is a unique opportunity to join our team in providing operational support and world-class customer service to our…
Skills: Communication Skills, Organizational Skills, Attention to Detail, Analytical Thinking, Multi-tasking
El Segundo, California, United States · On-site
$208k–$293k/yr
Responsibilities Strategy • Define and evolve our enterprise Data & Analytics strategy in alignment with business priorities. • Build a framework that translates business outcomes into prioritized D&A initiatives, creati…
Skills: Data Analytics Strategy, Value Realization, Executive Communication, Stakeholder Engagement, AI Governance
Dallas, Texas, United States · Hybrid
$23/hr–$27/hr
Cetera is currently seeking a Service Professional for our CFG Resource Center team located in Dallas, TX or El Segundo, CA. This is a unique opportunity to join our team in providing operational support and world-class …
Skills: Communication Skills, Organizational Skills, Attention To Detail, Analytical Thinking, Multitasking
Dallas, Texas, United States · On-site
$49k–$69k/yr
The Payroll Specialist supports the accurate and timely processing of payroll for approximately 3,000 multistate employees. This role performs a variety of payroll support functions that may include time & attendance (T&…
Skills: Payroll Processing, Customer Service, Attention To Detail, Time & Attendance Review, Absence Administration
Dallas, Texas, United States · Hybrid
$99k–$129k/yr
We're building a greenfield data platform and looking for an entry level Data Engineer to join our Automations team. This team sits at the intersection of data engineering and platform engineering - we own the DevOps, AI…
Skills: Python, CI/CD, Infrastructure as Code, Docker, Kubernetes
Dallas, Texas, United States · On-site
$86k–$116k/yr
At Cetera, our Information Security organization protects employees, advisors, and clients from evolving cyber threats across cloud, SaaS, and emerging AI-enabled technologies. As artificial intelligence capabilities exp…
Skills: Cloud Security, Application Security, AI/ML Security, DevSecOps, Threat Modeling
Dallas, Texas, United States · On-site
$151k–$191k/yr
We are at the forefront of transforming the future of technology in the financial industry, and we seek curious, practical individuals to help us pave the way. Our team is not intimidated by taking calculated risks, as t…
Skills: Microsoft Entra B2C, CIAM, OIDC, OAuth 2.0, SAML
Grand Rapids, Michigan, United States · Hybrid
Avantax, Inc. (Avantax), a unique community within Cetera Holdings, is seeking a Financial Planning Consultant who will service a book of business provided by Avantax Planning Partners (APP). The Financial Planning Consu…
Skills: Financial Planning, Tax-Smart Strategies, Retirement Planning, Investment Management, Insurance Sales
Dallas, Texas, United States · Hybrid
$85k–$95k/yr
As a Talent Acquisition Partner at Cetera Financial Group, you’ll do more than fill roles—you’ll play a key part in shaping the teams that move our business forward. Partnering closely with leaders across the organizatio…
Skills: Full-cycle Recruiting, Sourcing, Stakeholder Management, Candidate Experience, Talent Pipeline Building
Dallas, Texas, United States · Hybrid
$140k–$180k/yr
The Senior Product Manager – Cash Management partners with the Head of Banking Solutions Product Area (who owns cash management strategy) to execute the cash management roadmap and deliver a competitive, compliant, and a…
Skills: Product Management, Cash Management, Vendor Management, Agile Methodology, Payment Systems
United States · Hybrid
The Senior Community (Financial Institutions) Recruiting Specialist plays a crucial role in attracting and onboarding individual advisors and financial programs for partner banks and credit unions. This position serves a…
Skills: Sales, Negotiation, Financial Advisor Recruiting, Salesforce, Microsoft Excel
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Supports Financial Professionals by managing day-to-day investment practice operations and enhancing client service experiences. Responsibilities include processing paperwork, performing financial transactions, and acting as a liaison between representatives and clients.
Requires a High School Diploma or GED and specific financial licensing such as Life, Accident & Health, or FINRA Series 6, 7, and 66. Candidates must have experience in administrative or customer service roles and proficiency in Microsoft Office.
Sr. Client Services Representative –
This person supports Financial Professionals (Registered Representatives) with running their day-to-day Investment practice while enhancing the customer service level and experience. This role may cover up to 3 Financial Professionals. This person works directly with the Registered Representative(s) to prepare and process client paperwork, perform client financial transactions, maintain client relationships, schedule appointments, and communicate with clients and financial companies.
The successful candidate is a sales assistant holding some licensing that may include Life, Accident & Health Insurance License, Series 6 or 7 & 66 (or 63/65 combo). They may also be a licensed sales assistant who is fully licensed but has less than 3 years of experience in the investment industry. This role is the second step of the career pathing program toward future opportunities that require full-licensing and more than 3 years of experience in the investment industry.
What You Will Do:
Act as a liaison between the registered representatives and their clients while following FINRA guidelines as a registered sales assistant.
Answer phones, schedule appointments, and prepare materials for client meetings.
Aid registered representatives in preparing client illustrations, graphs, charts, reports, etc. for registered representative presentations and appointment with clients.
Prepare and complete client paperwork and follow up tasks to support registered representative.
Aid registered representatives in entering trades instructed by a client or a registered representative on behalf of a client, but at no time suggest sales or purchase strategies nor recommendations to a client or prospect and never act as the registered representative on any client account.
Spend time with clients on the phone, via virtual visits and in person to ensure client service level needs.
Set client financial review meetings based on client service level agreement & prepare follow up meetings based on needs.
Organize Client events and follow up tasks.
Maintain an organized filing system following compliance guidelines.
Conduct proactive outreach to clients and registered representatives on time sensitive activities (e.g., RMDs, Client’s Quarterly/Annual Reviews).
Assume ownership of inquiries and requests; communicate with internal Cetera departments to ensure clients’ expectations for timely service delivery are met.
Educate clients on account services, capabilities, and new technology.
Complete required corporate training on new technologies and follow implementation guidelines.
Maintain compliance guidelines, client communication notes in AdviceWorks/SmartWorks and Redtail while following Cetera standards in a timely manner.
Work with Advisor through weekly meetings to help maintain Advisors Business Plan process, tasks, marketing and client communication expectations and follow up processes.
What you will have:
High School Diploma or GED
Some licensing, which may include Life, Accident & Health Insurance License, FINRA Series 6 or 7, & 66 (or 63/65 combo)
Experience in an administrative or customer service role
Strong time management skills
Excellent written and verbal communication skills
Proficient in Microsoft Office tools (Word, Excel & PowerPoint) and ability to learn new programs
What is nice to have:
Previous experience in assisting Registered Representatives/Financial Advisors
Financial services and/or banking background
Bachelor's degree
Attention to detail, excellent organization skills, ability to multi-task and produce timely results in a fast-paced work environment
Able to manage own workflow and priorities, and can accommodate unexpected requests or needs from Advisors
Self-starter, productive, works well with a team and independently
Professional and positive attitude, friendly demeanor both in-person and by telephone
Trustworthy; uses discretion with confidential information
Listens well to instruction and consistently retains details
The base annual salary range for this role is $22/hour to $29/Hour, plus a competitive performance-based bonus. Base annual salary depends on a wide array of factors, including but not limited to skill set, years and depth of experience, certifications, and location. Base annual salary may also differ significantly due to geography and cost of labor considerations.
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About Us
Not many teams can say that they support people’s dreams coming to life… We happen to do that every day. And as important as we know your career is, we recognize that there’s a whole lot more to life. To ensure that our Employees can make the most of their time outside of working hours, we offer a competitive salary and for full-time roles, a benefits package including:
Cetera Financial Group® ("Cetera") is a leading network of independent retail broker-dealers empowering the delivery of objective financial advice to individuals, families and company retirement plans across the country through trusted financial advisors and financial institutions. Cetera is one of the largest independent financial advisor networks in the nation by number of advisors, as well as a leading provider of retail services to the investment programs of banks and credit unions.
Through its multiple distinct firms, Cetera offers independent and institutions-based advisors the benefits of a large, established broker-dealer and registered investment adviser, while serving advisors and institutions in a way that is customized to their needs and aspirations. Advisor support resources offered through Cetera include award-winning wealth management and advisory platforms, comprehensive broker-dealer and registered investment adviser services, practice management support, and innovative technology.
"Cetera Financial Group" refers to the network of independent retail firms encompassing, among others, Cetera Advisors LLC, Cetera Wealth Services LLC (f/k/a Cetera Advisor Networks), Cetera Investment Services LLC (marketed as Cetera Financial Institutions, or Cetera Investors. All firms are members FINRA/SIPC.
Cetera Financial Group is committed to providing an equal employment opportunity for all applicants and employees. For us, this is the only acceptable way to do business. Accordingly, all employment decisions at Cetera Financial Group, including those relating to hiring, promotion, transfers, benefits, compensation, and placement, will be made without regard to race, color, ancestry, national origin, citizenship, age, physical and/or mental disability, medical condition, pregnancy, genetic characteristics, religion, religious dress and/or grooming, gender, gender identity, gender expression, sexual orientation, marital status, U.S. military status, political affiliation, or any other class protected by state and/or federal law.
Agencies please note: this recruitment assignment is being managed directly by Cetera’s Talent Acquisition team. We will reach out to our preferred agency partners in the rare instance we require additional talent options. Your respect for this process is appreciated.
Please review our Workforce Privacy Policy for further details on what information we collect and the purposes for collection.
We deliver tax-intelligent wealth management solutions for Financial Professionals.
Avantax, a unique community within Cetera Holdings, delivers tax-intelligent wealth management solutions for financial professionals, tax professionals & CPA firms, supporting its goal of minimizing clients’ tax burdens through comprehensive tax-intelligent financial planning. Avantax has two distinct, but related, models within its business: the independent Financial Professional model & the employee-based model. Avantax refers to its independent Financial Professional model as Avantax Wealth Management®. Avantax Wealth Management (AWM) works with a nationwide network of Financial Professionals operating as independent contractors & offers its services through its registered broker-dealer, Avantax Investment Services, Inc., Member FINRA, SIPC, registered investment advisor (RIA), Avantax Advisory Services, Inc., & insurance agency subsidiaries. We refer to our employee-based model as Avantax Planning Partners℠. Avantax Planning Partners offers services through its RIA, insurance agency, & affiliated broker-dealer, Avantax Investment Services, Inc., & partners with CPA firms to provide their consumer & small-business clients with holistic financial planning & advisory services. Securities offered through Avantax Investment Services℠, Member FINRA (www.finra.org), SIPC (www.sipc.org). Investment advisory services offered through Avantax Advisory Services℠. Insurance services offered through licensed agents of Avantax Insurance Agency℠ & Avantax Insurance Services℠. 3200 Olympus Blvd., Suite 100, Dallas, TX, 75019, 972-870-6000. Visit Avantax.com/social_policy for more information. Avantax exclusively provides financial products and services & does not directly provide or supervise tax or accounting services. Its affiliated Financial Professionals may offer those services through their independent outside businesses. Financial Professionals’ outside companies aren't registered investment advisers.
Offices: 3200 Olympus Blvd, Suite 100, Dallas, Texas 75019, US
We deliver tax-intelligent wealth management solutions for Financial Professionals.
Avantax, a unique community within Cetera Holdings, delivers tax-intelligent wealth management solutions for financial professionals, tax professionals & CPA firms, supporting its goal of minimizing clients’ tax burdens through comprehensive tax-intelligent financial planning. Avantax has two distinct, but related, models within its business: the independent Financial Professional model & the employee-based model. Avantax refers to its independent Financial Professional model as Avantax Wealth Management®. Avantax Wealth Management (AWM) works with a nationwide network of Financial Professionals operating as independent contractors & offers its services through its registered broker-dealer, Avantax Investment Services, Inc., Member FINRA, SIPC, registered investment advisor (RIA), Avantax Advisory Services, Inc., & insurance agency subsidiaries. We refer to our employee-based model as Avantax Planning Partners℠. Avantax Planning Partners offers services through its RIA, insurance agency, & affiliated broker-dealer, Avantax Investment Services, Inc., & partners with CPA firms to provide their consumer & small-business clients with holistic financial planning & advisory services. Securities offered through Avantax Investment Services℠, Member FINRA (www.finra.org), SIPC (www.sipc.org). Investment advisory services offered through Avantax Advisory Services℠. Insurance services offered through licensed agents of Avantax Insurance Agency℠ & Avantax Insurance Services℠. 3200 Olympus Blvd., Suite 100, Dallas, TX, 75019, 972-870-6000. Visit Avantax.com/social_policy for more information. Avantax exclusively provides financial products and services & does not directly provide or supervise tax or accounting services. Its affiliated Financial Professionals may offer those services through their independent outside businesses. Financial Professionals’ outside companies aren't registered investment advisers.
Offices: 3200 Olympus Blvd, Suite 100, Dallas, Texas 75019, US
