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We're looking for a Scheduling Assistant to join the Auger team based at our head office in Wallasey. Our total package is worth £28,267.05 About Auger We provide drainage, water mains and subsidence services across the …
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We're looking for a Claims Liaison to join the Auger family based at our state-of-the-art head office in Wallasey. This role is key in ensuring a smooth and empathetic customer journey through the claims process, while e…
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$32k–$36k/yr
Full-time
Annual bonus, Pension contribution, Health plan, Gym discounts, Company events, Employee referral program
Posted 6d ago
~40 hrs/week
Responsibilities
The Water Mains Engineer will independently investigate and repair external water supplies while maintaining clear communication with customers and the Field Operations Team. They are responsible for accurately logging leak locations and ensuring high-quality surface reinstatement after repairs.
Requirements
Candidates should have experience in leak detection, service laying, and the use of CAT scanners for identifying buried services. A valid driving licence and a clear DBS check are required for this role.
Full job description
We're looking for a Water Mains Engineerto join the Auger Team, covering Eastbourne, East Sussex. Our total package is worth £36,412 - £40,603 without overtime.
About Auger
We provide drainage, water mains and subsidence services across the UK, doing 'whatever it takes' for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That's why we're recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.
Financials
Starting Salary - £32,381 - £36,353dependent on experience
Annual Bonus - approx £2000 - £2500
5.5% Pension Contribution - approx £1781 - £1999
Overtime
Optional weekend OT at 1.5x rate eg. 10 days would top up the package to £38,280 - £42,700
Working Hours
42.5hrs per week, Mon-Fri only & NO on-call work
We pay door-to-door including all driving time
Go straight to your job from home - you don't have to report to a depot or yard first
Limited stay-aways, with bonuses/annual leave for more than 3 overnights per quarter
Leave
22 Days Annual Leave + 8 Bank Hol
AL increases to 25 days within 5 years' service
Enhanced bereavement, sickness and maternity / paternity leave
Benefits
Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts
2 company-wide events per year & regular funded socials in your region
A focus on training & progression, working with some of the best engineers in the country
£1000 for successful employee referrals
Access to discounted Mortgage & Insurance Services
What We Provide
A choice of our quality uniform range & all PPE
Your own fully equipped vehicle that isn't shared with others
Mobile phone
Fuel and trade cards so you can stock up when you need
Local storage sites & skips
A dedicated Field Operations Team to help you with on-site challenges and any kit, equipment, materials, uniform, vehicle or plant requirements
The Role
Independently investigate and repair external water supplies
Logically establish ownership and liability based on leak location
Confidently talk our customer through the works, giving them peace of mind
Communicate proactively with our Field Operations Team at HQ
Work effectively with other engineers in our team as required
Preferred Experience
Leak detection (find & fix repairs with listening stick, ground mic etc)
Trenchless installation via moling (not essential)
20mm - 32mm service laying
New 'point of entry' creation
Use of CAT scanner to identify buried services & trace existing metallic supply
Reinstatement of surfaces inc. paving slabs, block paving, cold lay tarmac, concrete, etc.
You'll be a great fit for Auger if
You are great at caring for customers
You are confident in finding solutions and overcoming unforeseen challenges
You take pride in the high standard of your work
You are enthusiastic, self-motivated and like to take ownership
You are looking for a stable place to build a long-term career
You have a clear DBS & driving licence
Our interview process
Stage 1 - Short 15 min phone call with our HR team
30 years of doing 'whatever it takes' for the UK insurance industry
Industry
Insurance
Company size
201-500 employees
Founded
1994
Headquarters
Wallasey, Wirral
LinkedIn followers
1,958
Auger are the leading underground services and subsidence specialist working exclusively for the insurance industry across the UK. With 30 years’ of expertise in our sector, we specialise in the handling, investigation, validation and repair of drainage, water mains and off-mains claims, and carry out subsidence site investigations and laboratory testing on behalf of insurers and adjusters.
Our employees’ development is our passion. In 2016 we established our Auger Academy, committed to providing our workforce with opportunities for career progression and personal development. We are dedicated to training those with no previous experience in our industry and equipping them with the skills they need to excel, as well as encouraging our existing team to access further training, external qualifications and higher education. The result is an expert nationwide workforce of over 200 people trained in ‘the Auger way’.
We are a data-led organisation who have always been at the forefront of technology in our field, and continue to push these boundaries through an in-house team who utilise custom development and SaaS to drive tailored solutions for our customers and clients.
These factors combine to help us deliver an unrivalled end-to-end service deserving of our exceptional NPS of 80+. As an organisation who recognise the importance of upholding our clients’ reputation and strengthening their relationship with their policyholders, you can truly rely on us to do ‘whatever it takes’ every step of the way.
Contact:
Louise Chadwick - Head of Client Operations - [email protected]
Chris Cowen - Client Relationship Manager - [email protected]
Drainage investigation and repair servicesWater supply pipe investigation and repair servicesDrainage and water supply pipe validationsSubsidence investigation and repairSeptic tank specialistsCustomer Serviceand Dedicated Claim ManagementBuilding MaintenanceInsuranceFacility Management
30 years of doing 'whatever it takes' for the UK insurance industry
Industry
Insurance
Company size
201-500 employees
Founded
1994
Headquarters
Wallasey, Wirral
LinkedIn followers
1,958
Auger are the leading underground services and subsidence specialist working exclusively for the insurance industry across the UK. With 30 years’ of expertise in our sector, we specialise in the handling, investigation, validation and repair of drainage, water mains and off-mains claims, and carry out subsidence site investigations and laboratory testing on behalf of insurers and adjusters.
Our employees’ development is our passion. In 2016 we established our Auger Academy, committed to providing our workforce with opportunities for career progression and personal development. We are dedicated to training those with no previous experience in our industry and equipping them with the skills they need to excel, as well as encouraging our existing team to access further training, external qualifications and higher education. The result is an expert nationwide workforce of over 200 people trained in ‘the Auger way’.
We are a data-led organisation who have always been at the forefront of technology in our field, and continue to push these boundaries through an in-house team who utilise custom development and SaaS to drive tailored solutions for our customers and clients.
These factors combine to help us deliver an unrivalled end-to-end service deserving of our exceptional NPS of 80+. As an organisation who recognise the importance of upholding our clients’ reputation and strengthening their relationship with their policyholders, you can truly rely on us to do ‘whatever it takes’ every step of the way.
Contact:
Louise Chadwick - Head of Client Operations - [email protected]
Chris Cowen - Client Relationship Manager - [email protected]
Drainage investigation and repair servicesWater supply pipe investigation and repair servicesDrainage and water supply pipe validationsSubsidence investigation and repairSeptic tank specialistsCustomer Serviceand Dedicated Claim ManagementBuilding MaintenanceInsuranceFacility Management