Client Service Administrator - Vancouver West Broadway
Vancouver, British Columbia, Canada · On-site
Mid level
Client Service Administrator: Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” atti…
Ear Care Practitioner Make a real difference to people's lives with Audika. Are you passionate about delivering exceptional care and helping people improve their quality of life? We are looking for a friendly, patient-fo…
Skills: Wax Removal, Hearing Screening, Patient Care, Customer Service, Communication
Doradca/Doradczyni ds. sprzedaży (branża medyczna) (Szczecin)
Szczecin, West Pomeranian Voivodeship, Poland · On-site
Mid level
Czy wiesz, że w Polsce już ponad 6 mln osób ma problemy ze słuchem? Według Światowej Organizacji Zdrowia do 2050 roku co czwarta osoba będzie żyć z pewnym ubytkiem słuchu. Eksperci Audika każdego dnia pomagają osobom z n…
Skills: Active Sales, Customer Relationship Management, Empathy, Communication, Patient Care
Ervaren Audicien, maak het verschil met persoonlijke hoorzorg Wij zijn per direct voor 3 tot 5 dagen per week op zoek naar een gecertificeerde audicien voor onze winkel in Emmeloord en Wolvega Aandacht, expertise en vakm…
Skills: Hearing Care, Patient Counseling, Audiological Testing, Hearing Aid Fitting, Customer Service
Smørumnedre, Capital Region of Denmark, Denmark · Hybrid
Senior+
We are looking for an experienced and driven HR Transformation Program Manager to orchestrate a number of significant transformation initiatives within our Global HR organization. In this role, you will lead the global t…
Macquarie Park, New South Wales, Australia · On-site
Mid level
What does Oticon do? • Industry-leading hearing aids and accessories • Leading scientific research into hearing loss • Equipment and software for hearing care professionals Role Purpose (Why does the role exist?) The Mar…
Skills: Digital Marketing, Content Creation, eDM Campaign Management, Social Media Marketing, CRM Management
Macquarie Park, New South Wales, Australia · On-site
Mid level
What does Oticon do? • Industry-leading hearing aids and accessories • Leading scientific research into hearing loss • Equipment and software for hearing care professionals Role Purpose (Why does the role exist?) The Mar…
Skills: Digital Marketing, Content Creation, eDM Campaign Management, Social Media Marketing, CRM Management
Macquarie Park, New South Wales, Australia · On-site
Mid level
What does Oticon do? • Industry-leading hearing aids and accessories • Leading scientific research into hearing loss • Equipment and software for hearing care professionals Role Purpose (Why does the role exist?) The Mar…
Skills: Digital Marketing, eDM Campaign Management, Social Media Marketing, CRM Management, Content Creation
Want to know more? At Hidden Hearing, we believe in a world free from the stigma of hearing loss, where our patients feel empowered to take control of their hearing healthcare, and where we can help more people hear bett…
Skills: Patient Care, Telemarketing, Lead Management, Customer Service, Appointment Scheduling
Czy wiesz, że w Polsce już ponad 6 mln osób ma problemy ze słuchem? Według Światowej Organizacji Zdrowia do 2050 roku co czwarta osoba będzie żyć z pewnym ubytkiem słuchu. Eksperci Audika każdego dnia pomagają osobom z n…
Skills: Active Sales, Customer Relationship Management, Empathy, Communication, Patient Care
Jak wygląda praca na tym stanowisku? Profesjonalnie obsługujesz Pacjentów w gabinecie oraz telefonicznie (średnio 50- 80 połączeń wychodzących dziennie). Zapraszasz Pacjentów na bezpłatne badania słuchu - dzięki temu pom…
Czy wiesz, że w Polsce już ponad 6 mln osób ma problemy ze słuchem? Według Światowej Organizacji Zdrowia do 2050 roku co czwarta osoba będzie żyć z pewnym ubytkiem słuchu. Eksperci Audika każdego dnia pomagają osobom z n…
Skills: Active Sales, Customer Relationship Management, Empathy, Communication, Patient Care
Ervaren Audicien, maak het verschil met persoonlijke hoorzorg Voor onze nieuw te openen winkel in Emmen zijn wij op zoek naar een gecertificeerde audicien voor 3 tot 5 dagen per week. Aandacht, expertise en vakmanschap B…
Skills: Hearing Care, Patient Counseling, Hearing Aid Fitting, Customer Service, Technical Expertise
(Senior) HR Digitalisation Specialist for Core & Workforce, SuccessFactors
Szczecin, West Pomeranian Voivodeship, Poland · Hybrid
Mid level
If you want to: Shape and implement scalable HR tech solutions that impact colleagues across multiple countries Act as the strategic bridge between HR and IT, directly influencing how our systems evolve Thrive in an agil…
Skills: SAP SuccessFactors, HR Digitalisation, HRIS Consulting, Data Architecture, Stakeholder Management
Audiologist/Hearing Instrument Specialist - LaSalle, ON (Windsor)
LaSalle, Ontario, Canada · On-site
Mid level
About HearingLife Canada At HearingLife Canada, we believe in Life-Changing Hearing Health. Our mission? Helping More People Hear Better. If you’re a hearing healthcare practitioner who thrives on building relationships …
(Senior) HR Digitalisation Specialist for Core & Workforce, SuccessFactors
Szczecin, West Pomeranian Voivodeship, Poland · Hybrid
Mid level
If you want to: Shape and implement scalable HR tech solutions that impact colleagues across multiple countries Act as the strategic bridge between HR and IT, directly influencing how our systems evolve Thrive in an agil…
Skills: HR Digitalisation, SAP SuccessFactors, HRIS Consulting, Data Architecture, Stakeholder Management
Microsoft D365 CE Functional Consultant - Global IT
Smørumnedre, Capital Region of Denmark, Denmark · Hybrid
Senior
To support our ambitious business strategy, we are transforming our global digital landscape. Over the next 6–8 years, we will replace more than 100 business applications and implement Microsoft Dynamics 365 Finance & Op…
Skills: Microsoft Dynamics 365 CE, Dataverse, Power Platform, Azure, CRM Implementation
Vallauris, Provence-Alpes-Côte d'Azur, France · On-site
Senior
Would you like to contribute to improving the quality of life of people with hearing loss? At Oticon/ITSA Medical, we develop, produce, and market bone-anchored hearing systems. At our site in Vallauris (Sophia Antipolis…
Skills: CAD Modeling, Mechanical Design, Medical Device Development, Injection Molding, Over Molding
Hearing Aid Audiologist - Humberside We are looking for a Hearing Aid Audiologist (HCPC Qualified) this role will be based in the humberside area visiting patients in their own homes. You will have the support of a desig…
Skills: Hearing Assessments, Audiometry, Sales, Customer Care, Patient Record Management
Do you want to work on a product that makes a real impact on its users? Would you like to change the life of people with hearing loss by developing a mobile healthcare application? You can be a part of our success by joi…
Skills: Azure DevOps, PowerShell, YAML, Git, Mobile CI/CD
Client Service Administrator - Vancouver West Broadway
Act as the first point of contact for clients, managing scheduling, inquiries, and clinic maintenance. Handle administrative tasks including financial processing, insurance claims, and basic hearing aid maintenance.
Requirements
Requires at least 2 years of customer service experience and proficiency in Microsoft Excel. Candidates must possess strong organizational skills and the ability to manage multiple priorities.
Full job description
Client Service Administrator:
Are you a customer service expert that enjoys making connections, solving problems, and helping more people hear better? Are you searching to be part of a team that has a “people-first” attitude which focuses on client centred care? If you are passionate about utilizing your skills to change client’s lives – then we would love to hear from you!
** Please note, the working days/hours for this role are Tuesday to Saturday - 8:30am to 4:30pm*
How you will Make an Impact:
As an integral member of our team, you’ll create a welcoming environment for our clients, providing them with exceptional service every step of the way. You’ll foster positive relationships with both clients and colleagues, making sure every client’s hearing journey is smooth and enjoyable.
Customer Service: Serve as the first point of contact for clients, delivering top-notch customer care. You’ll greet clients, manage inbound phone calls and emails and answer customer inquiries with professionalism and warmth.
Appointment Scheduling: Ensure smooth clinic operations by managing and adjusting clinician schedules, booking appointments, and coordinating follow-ups.
Clinic Maintenance: Keep our clinic looking its best! You'll organize and tidy the client waiting areas and ensure supplies are stocked and ready.
Administrative Support: Assist clinicians by maintaining client files, managing stock orders, and ensuring clinic operations run smoothly. You’ll handle basic hearing aid maintenance, help with events, and support local promotions.
Accounting & Insurance: Take ownership of processing payments, tracking insurance claims, accounts receivable management and maintaining inventory. Your attention to detail will ensure smooth financial operations.
Responsibilities
At least 2 years of customer service experience
Strong organizational skills and ability to manage multiple priorities
Experience in Microsoft excel
Competencies
Competitive compensation package
Generous paid time off including 10 days vacation and 10 wellness days
RRSP Matching
Healthcare and Dental for yourself and dependents
Access to ongoing training and development
Corporate discounts through perkopolis and discounted rates to GoodLife Fitness
Equal Opportunities
HearingLife Canada is committed to a diverse and inclusive workplace. HearingLife Canada is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation please clearly indicate in your application any accommodations you will require throughout the recruitment process.
While we appreciate the interest of all applicants, only those selected for an interview will be contacted.
#Hearinglife_Canada #LI-PM2
#LI-Onsite
Related keywords
Customer CareHearing Aid MaintenanceClinic OperationsPatient CoordinationFinancial OperationsHealthcare AdministrationMicrosoft ExcelInsurance TrackingClient Centred Care
500 million people worldwide suffer from hearing loss, and it is therefore the third most common health problem. It is Audika’s vision to help more people hear better, and we have made it our purpose to deliver life-changing hearing care.
We believe that hearing loss leads to a decreased quality of life. Therefore, we are not only in the business of hearing aids, but we're also in the business of changing lives. These ambitions are what the hearing care experts at Audika work for every day.
Audika Group is the hearing care division of Demant and has its headquarters in Denmark. We are one of world’s leading hearing care retailers, with more than 2,500 clinics across 24 markets.
Audika is a global company with strong brands such as: HearingLife, Hidden Hearing, and Acustica Medica.
Offices: Kongebakken 9, Smørum, Hovedstaden 2765, DK · 231, Rue des Cabœufs, Gennevilliers, Île-de-France 92230, FR · Thonissenlaan 9, Hasselt, Flandern 3500, BE · Avenida Venezuela 27, Rio de Janeiro, 20081-311, BR · 1 St Clair Ave W, Toronto, Ontario M4V, CA
500 million people worldwide suffer from hearing loss, and it is therefore the third most common health problem. It is Audika’s vision to help more people hear better, and we have made it our purpose to deliver life-changing hearing care.
We believe that hearing loss leads to a decreased quality of life. Therefore, we are not only in the business of hearing aids, but we're also in the business of changing lives. These ambitions are what the hearing care experts at Audika work for every day.
Audika Group is the hearing care division of Demant and has its headquarters in Denmark. We are one of world’s leading hearing care retailers, with more than 2,500 clinics across 24 markets.
Audika is a global company with strong brands such as: HearingLife, Hidden Hearing, and Acustica Medica.
Offices: Kongebakken 9, Smørum, Hovedstaden 2765, DK · 231, Rue des Cabœufs, Gennevilliers, Île-de-France 92230, FR · Thonissenlaan 9, Hasselt, Flandern 3500, BE · Avenida Venezuela 27, Rio de Janeiro, 20081-311, BR · 1 St Clair Ave W, Toronto, Ontario M4V, CA