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Jobs at ASuperior Contact Center (Now Hiring) — 1 open

ASuperior Contact Center logoASuperior Contact Center

Customer Service Representative (2nd Shift Remote)

Georgia, United States · Remote Solely

$14/hr–$15/hr

Entry level

Job Duties You will take inbound calls, gathering essential information from callers while working from the comfort of your home. You will act as a virtual receptionist, handling inbound calls and representing various bu…

Skills: Verbal Communication, Written Communication, Active Listening, Computer Literacy, Typing Skills

ASuperior Contact Center logo

Customer Service Representative (2nd Shift Remote)

ASuperior Contact Center

Georgia, United States • Remote Solely

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Entry level

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  • $14/hr–$15/hr
  • Full-time
  • Health Insurance, Dental Insurance, Vision Insurance, 401k Retirement Plan, Life Insurance, Vacation Time
  • Posted 5d ago
  • ~40 hrs/week
  • Remote in Georgia, United States

Responsibilities

Act as a virtual receptionist by taking inbound calls, gathering information, and representing various business accounts. Responsibilities include recording and relaying messages, answering questions, and directing calls in a fast-paced environment.

Requirements

Candidates must be Georgia residents with excellent communication skills and the ability to work a flexible shift including weekends. Technical requirements include a private, quiet workspace and a direct wired internet connection with specific speed minimums.

Full job description

Job Duties

  • You will take inbound calls, gathering essential information from callers while working from the comfort of your home.
  • You will act as a virtual receptionist, handling inbound calls and representing various business accounts assigned to ASuperior.
  • In this role, you will record and relay messages, answer questions, and direct calls as needed in a sometimes fast-paced environment.
  • All equipment and setup needs will be provided to you.

Skills Required

  • Excellent communication skills, both verbal and written.
  • Positive attitude, friendly, and knows how to listen.
  • Punctual and reliable.
  • Understands how to navigate a computer and has great typing skills.
  • Willing to perform and be held to a high standard. Carries the mindset of continual improvement.

Compensation & Benefits

  • Pay starts at $14.00/ hour. An additional $1.50/ hour is paid for any hours fulfilled during the weekend. Additional pay will be considered for anyone applying with call center experience.
  • Health benefits are available after 30 days of employment.
  • The company pays 70% of monthly medical premiums, including medical, dental, and vision plans.
  • We offer a 3% company match retirement plan.
  • We pay 100% of a company-sponsored life insurance policy.
  • Vacation/ leave time accrual begins at 90 days of employment.

Scheduling & Availability Requirements

  • Candidates being considered need to commit to working one day every weekend or both days every other weekend.
  • Able to commit to working 6-8 hours per day between the hours of 12:00 pm to 12:00 am.
  • Full-time staff will typically work 36-40 hours weekly, filling 7-8 hour shifts five days a week.
  • Training typically takes 2-3 weeks to complete. Shifts will typically be from 10:00 am to 4:00 pm during the week, with weekend shifts ranging in time. Weekday shifts may deviate 1-2 hours in start/ end time.

About ASuperior

  • ASuperior is an answering service headquartered in Madison, GA serving various accounts and industries all across the country.
  • ASuperior is only hiring Georgia residents.
  • In its simplest form, we take inbound calls, record, and relay messages, and handle after-hours communication needs for businesses nationwide.
  • We are and have been a family-owned business since 1976.
  • We keep our work environment clean and up-to-date with functioning equipment.
  • We appreciate our team members and prioritize our staff.
  • We are a fun, engaging, and positive work environment-focused company.

Remote & Location Requirements

  • Internet download speeds of 100 Mbps and upload speeds of 10 Mbps.
  • Have the ability to connect the computer equipment directly to the router (wi-fi is not an option).
  • Have an enclosed private space where you can only be seen and heard.
  • Have a quiet work environment with no background noise.

Application Instructions

  • Step 1-Complete the online application.
  • Step 2: Complete a telephone audition by calling 770-785-2524, entering code 7, and leaving us a voicemail. This is you leaving some basic information on a voicemail line so we can hear how you sound on the phone. Instructions will be given when you call. The audition line, like us, is open 24/7/365.

***ASuperior Contact Center does require candidates to complete a background check and drug screen prior to being hired for employment.

Related keywords

Customer ServiceCall CenterVirtual ReceptionistInbound CallsRemote WorkMessage RelayGeorgia ResidentsAdministrative SupportCommunication SkillsTyping

About ASuperior Contact Center

LinkedInVisit site

24.7.365 Contact Center for your business Family owned and operated since 1976

Industry
Telecommunications
Company size
11-50 employees
Founded
1976
Headquarters
Madison, Georgia
LinkedIn followers
93

We provide professional, courteous live operator assistance 24 hours a day to businesses large and small across the United States. Our employees are dedicated to obtaining accurate information and relaying this information in a timely manner according to our clients needs.

Offices: 311 North Main St., Suite 100, Madison, Georgia 30650, US

answering servicelive chattextingappointment settingand live operatorsEmailVideo ChatMessagingTelecommunications
View all jobs at ASuperior Contact Center

About ASuperior Contact Center

LinkedInVisit site

24.7.365 Contact Center for your business Family owned and operated since 1976

Industry
Telecommunications
Company size
11-50 employees
Founded
1976
Headquarters
Madison, Georgia
LinkedIn followers
93

We provide professional, courteous live operator assistance 24 hours a day to businesses large and small across the United States. Our employees are dedicated to obtaining accurate information and relaying this information in a timely manner according to our clients needs.

Offices: 311 North Main St., Suite 100, Madison, Georgia 30650, US

answering servicelive chattextingappointment settingand live operatorsEmailVideo ChatMessagingTelecommunications
View all jobs at ASuperior Contact Center

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