Descrizione dell'azienda Siamo Arvato Supply Chain Solutions, uno dei principali fornitori internazionali di servizi logistici e soluzioni di supply chain innovative. Ogni giorno lavoriamo a fianco dei nostri clienti per…
Skills: Arabic C1, English C1, Italian, Customer Service, Order Processing
Unternehmensbeschreibung Arvato Systems unterstützt mit rund 3.500 Mitarbeitenden als international agierender IT-Spezialist namhafte Unternehmen bei der Digitalen Transformation. Ausgeprägtes Branchen-Know-how, hohes te…
Skills: Product Management, Business Case Management, SAP S/4HANA, Utilities Industry Knowledge, P&L Management
Gütersloh, North Rhine-Westphalia, Germany · Hybrid
Senior
Unternehmensbeschreibung Arvato Systems unterstützt mit rund 3.500 Mitarbeitenden als international agierender IT-Spezialist namhafte Unternehmen bei der Digitalen Transformation. Ausgeprägtes Branchen-Know-how, hohes te…
Skills: Product Management, Business Case Management, SAP S/4HANA, Utilities Industry Knowledge, P&L Management
Unternehmensbeschreibung Arvato Systems unterstützt mit rund 3.500 Mitarbeitenden als international agierender IT-Spezialist namhafte Unternehmen bei der Digitalen Transformation. Ausgeprägtes Branchen-Know-how, hohes te…
Skills: Product Management, Business Case Management, SAP S/4HANA, Utilities Industry Knowledge, P&L Management
Pleasant Prairie, Wisconsin, United States · On-site
Mid level
Company Description Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Heal…
Skills: SAP XI/PI, EDI Standards, X.12, XML, Edifact
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Skills: Art Direction, Interior Design, Team Management, Adobe InDesign, Adobe Photoshop
Company Description Penguin Random House is the leading adult and children's publishing house in North America, the United Kingdom and many other regions around the world. In publishing the best books in every genre and …
Skills: Art Direction, Interior Design, Team Management, Adobe Creative Suite, InDesign
Morrisville, North Carolina, United States · Hybrid
$91k–$130k/yr
Mid level
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Morrisville, North Carolina, United States · Hybrid
$91k–$130k/yr
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Opis firmy Arvato zapewnia najbardziej dynamiczne środowisko pracy, jakie możesz sobie wyobrazić. Rozwijamy się, jesteśmy innowacyjni, każdego dnia mierzymy się z wyzwaniami naszych klientów na całym świecie. Jak to robi…
Skills: Order Picking, Packing, Warehouse Scanner Operation, Manual Dexterity, Attention To Detail
Opis firmy Arvato zapewnia najbardziej dynamiczne środowisko pracy, jakie możesz sobie wyobrazić. Rozwijamy się, jesteśmy innowacyjni, każdego dnia mierzymy się z wyzwaniami naszych klientów na całym świecie. Jak to robi…
Company Description Bertelsmann is building a global network of Accounting Shared Service Centers (ASSC) to bundle and standardize the Group's accounting processes. This includes Accounting Shared Service Centers at exis…
Skills: Credit Analysis, Collections, Account Reconciliation, Customer Service, Microsoft Excel
Company Description Bertelsmann is building a global network of Accounting Shared Service Centers (ASSC) to bundle and standardize the Group's accounting processes. This includes Accounting Shared Service Centers at exis…
Skills: Credit Analysis, Collections, Account Reconciliation, Customer Service, Microsoft Excel
Gütersloh, North Rhine-Westphalia, Germany · Hybrid
Senior
Unternehmensbeschreibung Arvato Systems unterstützt mit rund 3.500 Mitarbeitenden als international agierender IT-Spezialist namhafte Unternehmen bei der Digitalen Transformation. Ausgeprägtes Branchen-Know-how, hohes te…
Skills: SAP IS-U, S/4 HANA Utilities, ABAP, Metering and Device Management, Process Design
Gütersloh, North Rhine-Westphalia, Germany · Hybrid
Senior
Unternehmensbeschreibung Arvato Systems unterstützt mit rund 3.500 Mitarbeitenden als international agierender IT-Spezialist namhafte Unternehmen bei der Digitalen Transformation. Ausgeprägtes Branchen-Know-how, hohes te…
Skills: SAP IS-U, S/4 HANA Utilities, ABAP, Metering and Equipment Management, Process Design
Gütersloh, North Rhine-Westphalia, Germany · Hybrid
Senior
Unternehmensbeschreibung Arvato Systems unterstützt mit rund 3.500 Mitarbeitenden als international agierender IT-Spezialist namhafte Unternehmen bei der Digitalen Transformation. Ausgeprägtes Branchen-Know-how, hohes te…
Skills: SAP IS-U, S/4 HANA Utilities, ABAP, Metering and Equipment Management, Process Design
Gütersloh, North Rhine-Westphalia, Germany · Hybrid
Senior
Unternehmensbeschreibung Arvato Systems unterstützt mit rund 3.500 Mitarbeitenden als international agierender IT-Spezialist namhafte Unternehmen bei der Digitalen Transformation. Ausgeprägtes Branchen-Know-how, hohes te…
Skills: SAP IS-U, S/4 HANA Utilities, ABAP, Metering and Equipment Management, Process Design
Unternehmensbeschreibung Lern uns kennen! TERRITORY vereint Agenturgeschäft mit eigenen digitalen Produkten und stemmt für bekannte Marken Herausforderungen auf allen Feldern zeitgemäßer Kommunikation. TERRITORY AGENCY v…
Unternehmensbeschreibung Lern uns kennen! TERRITORY vereint Agenturgeschäft mit eigenen digitalen Produkten und stemmt für bekannte Marken Herausforderungen auf allen Feldern zeitgemäßer Kommunikation. TERRITORY AGENCY v…
Unternehmensbeschreibung Lern uns kennen! TERRITORY vereint Agenturgeschäft mit eigenen digitalen Produkten und stemmt für bekannte Marken Herausforderungen auf allen Feldern zeitgemäßer Kommunikation. TERRITORY AGENCY v…
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Full-time, Temporary
high school, bachelor degree
Stimulating Work Environment, Young and Informal Atmosphere, Flexible Environment, Initial Training
Posted 31d ago
~40 hrs/week
Italian
Responsibilities
Manage customer requests, orders, and complaints professionally for international fashion clients. Record all customer interaction data within the company's management system.
Requirements
Requires a degree or diploma, preferably in linguistics, with C1 proficiency in Arabic and English. Candidates should have strong communication skills and proficiency in MS Office and internet usage.
Full job description
Descrizione dell'azienda
Siamo Arvato Supply Chain Solutions, uno dei principali fornitori internazionali di servizi logistici e soluzioni di supply chain innovative. Ogni giorno lavoriamo a fianco dei nostri clienti per progettare e gestire processi affidabili flessibili e orientati al futuro. Crediamo nella collaborazione, nell’ascolto reciproco e nella crescita continua delle persone. Lavorare in Arvato significa far parte di un team 17.000 colleghi in 85 sedi in oltre 20 Paesi che condivide obiettivi chiari, valorizza i progressi e affronta le sfide con responsabilità e spirito costruttivo.
In Italia operiamo principalmente nei settori Consumer Products e Healthcare, in un contesto dinamico, internazionale e in continua evoluzione, dove le persone sono al centro del cambiamento.
Descrizione del lavoro
L’operatore/-trice eCommerce multilingua in Arvato
All'interno del Team Customer Service della nostra sede di Milano, presterai servizio per importanti clienti internazionali in ambito fashion. Per questa posizione cerchiamo personale con conoscenza della lingua, araba (c1) inglese (C1) e italiana. La conoscenza di più lingue costituirà titolo preferenziale.
La risorsa ideale ha un forte orientamento al cliente ed è interessata a gestire contatti e a risolvere le problematiche attraverso differenti canali.
Ogni contributo conta, ogni progresso viene riconosciuto, ogni risultato è frutto del lavoro di squadra. We’re on it!
Cosa farai
Gestione delle richieste dei clienti in modo professionale, preciso e puntuale;
Acquisizione e processazione degli ordini e delle richieste dei clienti;
Gestione dei reclami;
Registrazione delle informazioni relative alla gestione del cliente all’interno dell’apposito gestionale.
Qualifiche
Cosa richiediamo
Laurea o diploma, preferibilmente in ambito linguistico;
Buona predisposizione al contatto con i clienti;
Buone doti comunicative;
Buona conoscenza ed utilizzo del PC (ambienti windows e sw come MS Office, soprattutto word, excel ed Outlook) e di internet;
Preferibile esperienza pregressa in analoga mansione;
Esperienza di acquisti online;
Conoscenza base della Lingua Italiana e/o Inglese (minimo C1).
Cosa offriamo
Ambiente lavorativo stimolante, giovane, informale e flessibile;
Contratto a tempo determinato;
Assessment;
Training iniziale.
Ulteriori informazioni
Seniority minima richiesta: minima
ID Position: “OEM/MI”
Obblighi di informazione relativi al trattamento dei dati personali:
Il titolare del trattamento dei dati personali forniti nell’ambito della tua candidatura è la società indicata nell’annuncio di lavoro, con sede legale come ivi specificata.
I dati personali saranno trattati al fine di valutare la candidatura e instaurare un eventuale rapporto di lavoro, ai sensi dell’art. 6, par. 1, lett. b del Regolamento (UE) 2016/679 (GDPR) e, ove applicabile, della normativa nazionale vigente.
I dati saranno conservati per un periodo conforme agli obblighi di legge o necessario per la tutela dei diritti del titolare, a partire dal completamento del processo di selezione. Puoi trovare tutte le informazioni qui.
Puoi contattare il Responsabile della Protezione dei Dati dell’azienda all’indirizzo postale sopra indicato oppure via e-mail.
Ulteriori informazioni sulla protezione dei dati e sui tuoi diritti sono disponibili qui.
Piattaforma di reclutamento realizzata da SmartRecruiters.
We are Arvato Systems - and we live digitalization. As an international IT specialist, we support companies on their journey into the digital future - with expertise and real team spirit. Whether cloud, IT operations, or process integration: together with our customers, we develop innovative solutions that make a difference. What makes us special? Our in-depth understanding of the industry, strong technical expertise, and clear focus on our customers' needs. We listen, think, and act with foresight - always to make the digital world simpler, more efficient, and more secure. As part of Bertelsmann, we stand on the solid foundation of a German global corporation - and are building the digital world of tomorrow together with strong partners such as AWS, Google, Microsoft, and SAP.
Follow us to learn more about digital transformation - and how we can shape it together.
Offices: Reinhard-Mohn Straße 18, Gütersloh, Nordrhein-Westfalen 33333, DE · Rheinstraße 99, Baden-Baden, Baden-Württemberg 76532, DE · Uhlandstraße 30, c/o RTL Audio Center Berlin GmbH Arvato Systems GmbH, Berlin, BE 10719, DE · Semerteichstraße 50-66, Dortmund, 44141, DE · Brook 1, Hamburg, Hamburg 20457, DE
Digital TransformationCloudIT SolutionsAWSGoogle Cloud PlatformMicrosoftSAPHealthcarePharmaManufacturing
We are Arvato Systems - and we live digitalization. As an international IT specialist, we support companies on their journey into the digital future - with expertise and real team spirit. Whether cloud, IT operations, or process integration: together with our customers, we develop innovative solutions that make a difference. What makes us special? Our in-depth understanding of the industry, strong technical expertise, and clear focus on our customers' needs. We listen, think, and act with foresight - always to make the digital world simpler, more efficient, and more secure. As part of Bertelsmann, we stand on the solid foundation of a German global corporation - and are building the digital world of tomorrow together with strong partners such as AWS, Google, Microsoft, and SAP.
Follow us to learn more about digital transformation - and how we can shape it together.
Offices: Reinhard-Mohn Straße 18, Gütersloh, Nordrhein-Westfalen 33333, DE · Rheinstraße 99, Baden-Baden, Baden-Württemberg 76532, DE · Uhlandstraße 30, c/o RTL Audio Center Berlin GmbH Arvato Systems GmbH, Berlin, BE 10719, DE · Semerteichstraße 50-66, Dortmund, 44141, DE · Brook 1, Hamburg, Hamburg 20457, DE
Digital TransformationCloudIT SolutionsAWSGoogle Cloud PlatformMicrosoftSAPHealthcarePharmaManufacturing