ROLE PURPOSE The purpose of this role is to support compliance and risk functions institution-wide to ensure the credit union’s risks are mitigated and regulations are being followed. Ensures appropriate compliance…
Chesterfield County, Virginia, United States · On-site
Entry level
ROLE PURPOSE The purpose of this role is to provide information and exceptional member service to internal/external members and other callers via telephone, written and electronic media. Ensure a positive image of the cr…
Skills: Customer Service, Financial Transactions, Cross-selling, Problem Solving, Active Listening
Financial Service Representative (Staples Mill Road Location)
Henrico County, Virginia, United States · On-site
Entry level
As a Financial Service Representative, you represent a significant part of our operations team and your passion for driving exceptional customer service is a real opportunity to demonstrate Argent Credit Union’s de…
Skills: Customer Service, Cash Handling, Cross-selling, Active Listening, Multitasking
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Full-time
Posted 9d ago
~40 hrs/week
Responsibilities
The role is responsible for overseeing compliance and risk functions, specifically serving as the BSA and OFAC Compliance Officer. It also involves managing physical security systems and investigating fraudulent activities to mitigate institutional risk.
Requirements
The candidate must be able to implement legal and regulatory requirements and manage security protocols across multiple locations. Proficiency in conducting risk assessments and collaborating with law enforcement is essential.
Full job description
ROLE PURPOSE
The purpose of thisrole is to support compliance and risk functions institution-wide to ensure the credit union’s risks are mitigated and regulations are being followed. Ensures appropriate compliance risk oversight is in place for assigned business units and/or functions. Assists with the implementation and execution of legal and regulatory requirements that impact multiple systems, processes, and members.
ESSENTIAL DUTIES & RESPONSIBILITIES
Ensures the requirements of the Bank Secrecy Act (BSA) and other anti-money laundering (AML) laws and regulations are met. Writes policies and procedures and performs risk assessments. Serves as the BSA Officer and the OFAC Compliance Officer.
Serves as a compliance resource for Federal and State laws, regulations, and rulings.
Ensures adequacy and effectiveness of physical security and life safety systems of all credit union locations. Serves as the Security Officer and authors and maintains the Security Manual.
Manages position-related vendor relationships. Serves as the primary contact for regular and emergency security-related and facility emergency calls. Serves as an administrator for programs and websites.
Manages facilities access, and access card system for all credit union locations.
Investigates suspicious member or staff activity such as fraud, forgery, and member identity theft. Acts as liaison with external law enforcement agencies.
Collaborate with the Fraud Specialists Role and all other departments of the credit union to ensure fraud is investigated to the fullest extent possible. Analyzing trends in SARs, CTRs, etc. in concrete with the Fraud Specialist and to be a team player in staying abreast of trending fraud schemes.
Conducts periodic reviews to ensure policy, procedure and compliance standards are being followed in areas including the member identification program, and member due diligence.
Prepares reports for management, Board and/or Supervisory Committee that address losses, recoveries, types of criminal activity experienced and other security incidents and risk exposures.
Conducts and recommends periodic training for volunteers and staff in areas including loss prevention, robbery, OFAC, Bank Secrecy Act, member identification procedures, and security. Makes presentations to staff, management, and volunteers.
Ensures that all information and transactions regarding Argent Credit Union business is kept confidential.
Actively participates in all staff meetings in order to maintain awareness of organizational issues, promotional campaigns, stays current on policies, procedures, compliance and makes suggestions for improvement.
Works to increase knowledge, technical skills and professional development through available internal and external sources.
Works as a member of the Argent Credit Union team to ensure achievement of the credit union’s mission and goals.
Maintains a professional work environment and businesslike appearance.
Performs additional duties and responsibilities as deemed appropriate.
Related keywords
Bank Secrecy ActAnti-Money LaunderingBSAAMLOFACRisk MitigationFraud InvestigationSARsCTRsPhysical SecurityLife Safety SystemsCompliance OversightMember Due DiligenceLoss PreventionCredit UnionRegulatory Compliance
We're dedicated to being your trusted financial partner for life!
Industry
Financial Services
Company size
51-200 employees
Founded
1956
Headquarters
Chester, Virginia
LinkedIn followers
594
Welcome to Argent Credit Union. We are a full-service, not-for-profit financial cooperative owned and operated by our members. At Argent Credit Union, we return earnings to our members in the form of lower loan rates, higher savings rates, and fewer to no fees.
Federally Insured by NCUA. NMLS #421982. Equal Housing Lender.
Argent is headquartered in Chester, Virginia, and has four locations throughout the Richmond-metro area. The Credit Union was founded in 1956 originally to serve the employees of the DuPont Spruance facility in Chesterfield and now serves almost 30,000 members.
Membership is open to any person who lives, works, attends school, worships or volunteers in the counties of Chesterfield, Henrico, Hanover, and the City of Richmond. It is also extended to immediate family members and housemates of eligible individuals, even if that individual is not a member.
Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA/SIPC) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. The Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members.
Offices: 11900 Chester Village Dr, Chester, Virginia 23831, US · 5403 Jefferson Davis Hwy, Richmond, Virginia 23234, US · 3611 Oxbridge Rd, Richmond, Virginia 23236, US · 1901 Walmart Way, Midlothian, Virginia 23113, US · 8721 Staples Mill Rd, Richmond, Virginia 23230, US
We're dedicated to being your trusted financial partner for life!
Industry
Financial Services
Company size
51-200 employees
Founded
1956
Headquarters
Chester, Virginia
LinkedIn followers
594
Welcome to Argent Credit Union. We are a full-service, not-for-profit financial cooperative owned and operated by our members. At Argent Credit Union, we return earnings to our members in the form of lower loan rates, higher savings rates, and fewer to no fees.
Federally Insured by NCUA. NMLS #421982. Equal Housing Lender.
Argent is headquartered in Chester, Virginia, and has four locations throughout the Richmond-metro area. The Credit Union was founded in 1956 originally to serve the employees of the DuPont Spruance facility in Chesterfield and now serves almost 30,000 members.
Membership is open to any person who lives, works, attends school, worships or volunteers in the counties of Chesterfield, Henrico, Hanover, and the City of Richmond. It is also extended to immediate family members and housemates of eligible individuals, even if that individual is not a member.
Non-deposit investment products and services are offered through CUSO Financial Services, L.P. (“CFS”), a registered broker-dealer (Member FINRA/SIPC) and SEC Registered Investment Advisor. Products offered through CFS: are not NCUA/NCUSIF or otherwise federally insured, are not guarantees or obligations of the credit union, and may involve investment risk including possible loss of principal. Investment Representatives are registered through CFS. The Credit Union has contracted with CFS to make non-deposit investment products and services available to credit union members.
Offices: 11900 Chester Village Dr, Chester, Virginia 23831, US · 5403 Jefferson Davis Hwy, Richmond, Virginia 23234, US · 3611 Oxbridge Rd, Richmond, Virginia 23236, US · 1901 Walmart Way, Midlothian, Virginia 23113, US · 8721 Staples Mill Rd, Richmond, Virginia 23230, US