Sound Beach, New York, United States · On-site
$17/hr–$30/hr
Job DetailsJob Location: MILLER PLACE | NY-25A [661D] - MILLER PLACE, NY 11764Position Type: Full-Time/Part-TimeSalary Range: $17.00 - $30.00 HourlyJob Shift: AnyJob Category: SalesWe’re a national Wireless Preferr…
Skills: Customer Service, Sales, Product Demonstration, Relationship Building, Digital Tool Proficiency
Chelmsford, Massachusetts, United States · On-site
$60k–$120k/yr
Job DetailsJob Location: CHELMSFORD | Drum Hill Rd [4ESB] - Chelmsford, MA 01824Salary Range: $60,000.00 - $120,000.00 Base+Commission/yearWe’re a national Wireless Preferred Retailer for the #1 Mobile provider in the co…
Skills: Leadership, Sales Management, Customer Relationship Management, Inventory Management, Performance Management
Wilmington Township, Pennsylvania, United States · On-site
$60k–$120k/yr
Job DetailsJob Location: PHEASANT LANE MALL [4ESU] - Nashua, NH 03060Salary Range: $60,000.00 - $120,000.00 Base+Commission/yearWe’re a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with…
Skills: Leadership, Sales Management, Customer Relationship Management, Inventory Management, Performance Management
Boynton Beach, Florida, United States · On-site
$16/hr–$18/hr
Job DetailsLevel: ExperiencedJob Location: BOYNTON BEACH | W Boynton Beach Blvd {674D] - BOYNTON BEACH, FL 33437Position Type: Full TimeSalary Range: $16.00 - $18.00 Base+Commission/monthJob Category: SalesWe’re a …
Skills: Leadership, Customer Service, Sales, Communication, Teamwork
Boynton Beach, Florida, United States · On-site
Job DetailsJob Location: BOYNTON BEACH | W Boynton Beach Blvd {674D] - BOYNTON BEACH, FL 33437We’re a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S…
Skills: Leadership, Sales, Customer Service, Communication, Problem Solving
Groveland, Florida, United States · On-site
$60k–$100k/yr
Job DetailsJob Location: GROVELAND | State Rd 50 [160E] - Groveland, FL 34736Salary Range: $60,000.00 - $100,000.00 Base+Commission/yearWe’re a national Wireless Preferred Retailer for the #1 Mobile provider in the count…
Skills: Leadership, Sales Management, Customer Relationship Management, Inventory Management, Performance Management
Groveland, Florida, United States · On-site
$14/hr–$16/hr
Job DetailsJob Location: GROVELAND | State Rd 50 [160E] - Groveland, FL 34736Salary Range: $14.77 - $16.77 Base+Commission/monthWe’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. S…
Skills: Leadership, Sales, Customer Service, Operational Management, Financial Management
Lake Mary, Florida, United States · On-site
$17/hr–$19/hr
Job DetailsJob Location: LAKE MARY | Lake Emma Rd [2ISZ] - Lake Mary, FL 32746Salary Range: $17.00 - $19.00 Base+Commission/monthWe’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. …
Skills: Leadership, Sales, Customer Service, Operational Management, Financial Management
South Zanesville, Ohio, United States · On-site
$13/hr–$15/hr
Job DetailsJob Location: SOUTH ZANESVILLE | N Maysville Ave [3ASY] - South Zanesville, OH 43701Salary Range: $13.00 - $15.00 Base+Commission/monthWe’re a national Wireless Preferred Retailer with 200+ retail stores…
Skills: Leadership, Sales, Customer Service, Operational Management, Financial Management
Fitchburg, Massachusetts, United States · On-site
$15/hr–$30/hr
Job DetailsJob Location: FITCHBURG | John Fitch Hwy [4DSW] - Fitchburg, MA 01420Position Type: Full-Time/Part-TimeSalary Range: $15.00 - $30.00 HourlyJob Shift: AnyJob Category: SalesWe’re a national Wireless Prefe…
Skills: Customer Service, Sales, Product Demonstration, Relationship Building, Digital Tool Proficiency
Oyster Bay, New York, United States · On-site
$17/hr–$30/hr
Job DetailsJob Location: OYSTER BAY | South St [508E] - Oyster Bay, NY 11771Position Type: Full-Time/Part-TimeSalary Range: $17.00 - $30.00 HourlyJob Shift: AnyJob Category: SalesWe’re a national Wireless Preferred…
Skills: Customer Service, Sales, Product Demonstration, Relationship Building, Digital Tool Proficiency
South Zanesville, Ohio, United States · On-site
$11/hr–$30/hr
Job DetailsJob Location: SOUTH ZANESVILLE | N Maysville Ave [3ASY] - South Zanesville, OH 43701Position Type: Full-Time/Part-TimeSalary Range: $11.00 - $30.00 HourlyJob Shift: AnyJob Category: SalesWe’re a national…
Skills: Customer Service, Sales, Product Demonstration, Relationship Building, Digital Tool Proficiency
Merritt Island, Florida, United States · On-site
$13/hr–$15/hr
Job DetailsJob Location: MERRITT ISLAND | E Merritt Island Cswy [2JSW] - Merritt Island, FL 32952Salary Range: $13.00 - $15.00 Base+Commission/monthWe’re a national Wireless Preferred Retailer with 200+ retail stor…
Skills: Leadership, Wireless Sales, Customer Service, Operational Management, Financial Management
Brevard County, Florida, United States · On-site
$13/hr–$15/hr
Job DetailsJob Location: MELBOURNE | N WICKHAM RD [2JSU] - Melbourne, FL 32904Salary Range: $13.00 - $15.00 Base+Commission/monthWe’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. …
Skills: Leadership, Sales, Customer Service, Operational Management, Financial Management
Kissimmee, Florida, United States · On-site
$13/hr–$15/hr
Job DetailsJob Location: KISSIMMEE | Pleasant Hill Rd [2OSP] - Kissimmee, FL 34746Salary Range: $13.00 - $15.00 Base+Commission/monthWe’re a national Wireless Preferred Retailer with 200+ retail stores across the U…
Skills: Leadership, Wireless Sales, Customer Service, Performance Management, Financial Management
Saint Cloud, Florida, United States · On-site
$60k–$120k/yr
Job DetailsJob Location: ST. CLOUD | Old Canoe Creek Rd [2OSR] - St. Cloud, FL 34769Salary Range: $60,000.00 - $120,000.00 Commission/yearWe’re a national Wireless Preferred Retailer for the #1 Mobile provider in the cou…
Skills: Leadership, Sales Management, Customer Relationship Management, Inventory Management, Performance Management
Kissimmee, Florida, United States · On-site
$60k–$120k/yr
Job DetailsJob Location: KISSIMMEE | Pleasant Hill Rd [2OSP] - Kissimmee, FL 34746Salary Range: $60,000.00 - $120,000.00 Commission/yearWe’re a national Wireless Preferred Retailer for the #1 Mobile provider in the count…
Skills: Leadership, Sales Management, Performance Management, Financial Management, Operational Management
Brevard County, Florida, United States · On-site
$13/hr–$15/hr
Job DetailsJob Location: MELBOURNE | N WICKHAM RD [2JSU] - Melbourne, FL 32904Salary Range: $13.00 - $15.00 Base+Commission/monthWe’re a national Wireless Preferred Retailer with 200+ retail stores across the U.S. …
Skills: Leadership, Sales, Customer Service, Operational Management, Financial Management
Brevard County, Florida, United States · On-site
$60k–$120k/yr
Job DetailsJob Location: MELBOURNE | N WICKHAM RD [2JSU] - Melbourne, FL 32904Salary Range: $60,000.00 - $120,000.00 Commission/yearWe’re a national Wireless Preferred Retailer for the #1 Mobile provider in the country, …
Skills: Leadership, Sales Management, Customer Relationship Management, Inventory Management, Performance Management
Saint Cloud, Florida, United States · On-site
$13/hr–$15/hr
Job DetailsJob Location: ST. CLOUD | Old Canoe Creek Rd [2OSR] - St. Cloud, FL 34769Salary Range: $13.00 - $15.00 Base+Commission/monthWe’re a national Wireless Preferred Retailer with 200+ retail stores across the…
Skills: Leadership, Sales, Customer Service, Operational Management, Financial Management
Sound Beach, New York, United States • On-site
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Provide a best-in-class customer experience by demonstrating wireless technology and recommending personalized device and service solutions. Build customer loyalty and identify small business leads while collaborating with team members to resolve issues.
Candidates must be at least 18 years old with a high school diploma or GED and 6 months of customer service or sales experience. Physical requirements include the ability to stand for long periods and lift up to 25 lbs.
Job DetailsJob Location: MILLER PLACE | NY-25A [661D] - MILLER PLACE, NY 11764Position Type: Full-Time/Part-TimeSalary Range: $17.00 - $30.00 HourlyJob Shift: AnyJob Category: SalesWe’re a national Wireless Preferred Retailer for the #1 Mobile provider in the country, with 200+ retail stores across the U.S. Since ‘93, we’ve been providing superior service and quality wireless products featuring the latest in technology. As a recognized leader in the wireless retail industry, we consistently deliver the solutions and service our customer’s demand!
Arch Telecoms Mobile Associates (MA) work as part of a Retail Team to bring the brand to life. They live and breathe the brand and Arch Telecoms Core Values. Our MAs are brand ambassadors, they create energy and excitement around our products and services. They thrive in a fast-paced fun environment where customer needs are their first focus. They immerse themselves in meaningful connections with our customers by building new and deepening existing relationships. They continuously work to build expertise in uncovering our customers needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where you will be expected to work with your team to build required skills and expertise in preparation for a promotion to Mobile Expert upon training completion.
What you'll do in your role?
Learn and build proficiency in customer service, while concurrently providing a best in class customer experience and building loyalty by:
Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store
Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.
Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories to up and coming Internet of Things (IOT) devices.
Guide your customers through their purchasing experience thoughtful questions, informative answers and sharing your expertise.
Approaching service and sales needs with patience, honesty, and empathy.
Become proficient in the use of digital tools designed to enhance interactions and onboarding to actively demonstrate:
How our ever-expanding coverage stacks up in our customers neighborhood, providing them with a lightning fast LTE network!
Why plans and services will let our customers live unlimited, feel the love, stay connected and go further.
How were redefining how wireless is done, down to device and account inspection, review and troubleshooting.
Complete training on in-store experience, new skills and processes, knowledge of systems and reference resources.
Build relationships with and partner with employees across channels, including business and customer service to:
Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.
Successfully identify and handoff small business leads.
Develop strong peer relationships where we are all accountable for the companys success.
Be willing to have a good time while providing first class customer experience
A strong desire to learn and master the skills required of our customer advocates and to build meaningful connections with our customers.
Competitive drive and demonstrates the confidence to succeed in a fast-paced sales environment.
Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues.
Effective at balancing customer experience and performance goals.
6 months of customer service and/or sales experience, Retail environment preferred
Whats in it for you?
Employee Stock Ownership Program (ESOP)
Competitive hourly pay
Uncapped commission earnings
Automatic raises when reaching attainable milestones
Exciting opportunities for career advancement
A culture of care & excellence
BONUSES: Monthly sales incentive programs, contests, rewards and more.
What must haves do you need?
Be at least 18 years of age
High school degree or GED
Ability to stand for long periods of time
Ability to lift objects weighing up to 25lbs
Reliable transportation
Full Time (40 hours) or Part Time (20+ hours) availability
Diversity & Inclusion is a foundational principle of Arch Telecom. Embracing a diverse workforce is a significant contributor to our success as an organization. Employees with diverse perspectives, backgrounds, and experiences allow us to better reflect the communities whom we serve and result in a superior customer and employee experience. We embrace the diversity that makes our employees unique, and we welcome everyone to our team. YOU BE YOU!
Apply Now: www.archtelecom.net
IND2
Arch Telecom, Inc. is a premier provider of telecom and Internet based business communications services. Our mission is to provide our customers with a complete package of advanced technology and the knowledge and sophistication necessary to fuel effective communications with customers and sales prospects. Arch Telecom is a private, Texas based corporation with over 10,000 large and small business customers nationwide, including businesses in the Hotel, Motel, Insurance, Direct Mail, Real Estate, Mortgage Industries and more. Arch advanced technologies include: Interactive Voice Response Pager- and E-mail Notification and Reporting Internet Configuration and Reporting (real-time) Customer programmable 800 numbers via touch-tone and Internet ANI (caller-identification) capture and delivery, name and address reporting Advanced Call Routing to branches or locations based on caller location or ACD like methodologies Voice-mail Fax-on-Demand Packaged Products Arch offers packaged products tailored to specific industries. Our packages provide the appropriate technology and effective marketing strategies co-developed with leading industry authorities. Arch provides packaged turnkey products for the Real Estate, Mortgage, and Financing industries, among others. Custom Applications Arch can integrate any combination of telecom and Internet based services for businesses needing a complete custom application. Arch custom applications are completely service oriented and do not require any customer premise equipment or capital expenditures. Examples of custom applications include but are not limited to Automated Survey, Dealer Connect, Telecommute, Menu Routing systems, and ANI-delivery. We believe success happens when all are focused on a common goal. Our goal is helping our customers achieve theirs.
Offices: 210 Barton Springs Road, Suite 275, Austin, TX 78704, US
Arch Telecom, Inc. is a premier provider of telecom and Internet based business communications services. Our mission is to provide our customers with a complete package of advanced technology and the knowledge and sophistication necessary to fuel effective communications with customers and sales prospects. Arch Telecom is a private, Texas based corporation with over 10,000 large and small business customers nationwide, including businesses in the Hotel, Motel, Insurance, Direct Mail, Real Estate, Mortgage Industries and more. Arch advanced technologies include: Interactive Voice Response Pager- and E-mail Notification and Reporting Internet Configuration and Reporting (real-time) Customer programmable 800 numbers via touch-tone and Internet ANI (caller-identification) capture and delivery, name and address reporting Advanced Call Routing to branches or locations based on caller location or ACD like methodologies Voice-mail Fax-on-Demand Packaged Products Arch offers packaged products tailored to specific industries. Our packages provide the appropriate technology and effective marketing strategies co-developed with leading industry authorities. Arch provides packaged turnkey products for the Real Estate, Mortgage, and Financing industries, among others. Custom Applications Arch can integrate any combination of telecom and Internet based services for businesses needing a complete custom application. Arch custom applications are completely service oriented and do not require any customer premise equipment or capital expenditures. Examples of custom applications include but are not limited to Automated Survey, Dealer Connect, Telecommute, Menu Routing systems, and ANI-delivery. We believe success happens when all are focused on a common goal. Our goal is helping our customers achieve theirs.
Offices: 210 Barton Springs Road, Suite 275, Austin, TX 78704, US
