🚀 Join Our Team as a Systems Engineer
About Us
At Aptaero, we specialize in SaaS solutions that empower our clients in the airline and airport operations industry. Our goal is to deliver cutting-edge tools and support that streamline operations and improve efficiency across the board. Join a collaborative team that values innovation, customer success, and operational excellence.
Position Overview
We are looking for a talented Systems Engineer (P3) who thrives in a fast-paced environment and is excited by the opportunity to be a part of the future of air travel. This position is responsible for supporting and maintaining all facets of infrastructure delivering client facing and internal services.
As a key member of our IT team, you will be the operational backbone of our infrastructure, keeping our server environments healthy and resilient. You will work in a complex, multi-client hosting environment alongside experienced IT staff who will mentor you across infrastructure, security, and compliance disciplines as applicable to our business and industry. This is a hands-on role with genuine ownership from day one, ideal for someone who wants variety, responsibility, and room to grow.
📍Location: Schaumburg, IL (Hybrid)
Key Responsibilities
- Administer, monitor, and maintain a large Windows Server estate across on-premise virtualized infrastructure and public cloud environments
- Manage day-to-day backup operations - monitoring job health, investigating failures, and verifying recoverability
- Serve as a first line for infrastructure and application monitoring alerts - triage, investigate, resolve, and escalate with clear context
- Support application delivery platforms including remote desktop services, web server farms, and database environments
- Provide responsive internal user support - endpoint troubleshooting, account and access administration, and device lifecycle management
- Execute structured patching and maintenance cycles across servers and endpoints, maintaining compliance reporting
- Manage digital certificate lifecycles for client-facing web applications - tracking renewals and coordinating deployments
- Maintain accurate asset inventories, technical documentation, runbooks, and change records
- Develop and maintain scripts to automate recurring operational tasks and reporting
- Contribute to infrastructure projects, environment changes, and continuous improvement initiatives alongside senior team members
Required Qualifications
- 5+ years of hands-on experience in systems administrations, infrastructures operations, or a similar IT operations role
- Strong knowledge of Windows Servers administration in a production, multi-server environment
- Practical experience with server virtualization platforms and hypervisor-based infrastructure
- Experience operating enterprise backup solutions verification
- Familiarity with infrastructure and application monitoring tools -alert triage, investigation, and escalation practices
- Working knowledge of directory services, identity management, and endpoint management platforms
- Fundamental networking knowledge - TCP/IP, DNS,DHCP, VLANs, and firewall concepts
- Scripting ability for automation and reporting (PowerShell or similar)
- Strong documentation habits - comfortable producing and maintaining runbooks, change records, and procedures
Preferred Qualifications
- Experience in a SaaS, managed services (MSP), or multi-client hosting environment
- Exposure to hypercoverged infrastructure or hybrid cloud environemnts
- Familiarity with enterprise security tooling - endpoint detection and response, log analysis, or SIEM/SOC workflows
- Experience with load balancing, reverse proxy, or application delivery technologies
- Understanding of database server administration fundamentals
- Awareness of compliance frameworks such as PCI DSS or ISO 27001 in an operational context
- Relevant certifications - Microsoft (Azure/Windows Server), CompTIA (Security+, Network+, Server+), or network/security specific
- Experience contributing to CI/CD pipelines or infrastructure automation initiatives
Personal Attributes
- Hands-on and independent - you take ownership of problems and see them through without needing constant direction
- A methodical troubleshooter - you isolate variables, read the logs, and work from evidence rather than guesswork
- Genuinely curious -you want to understand why systems behave the way they do, not just restore service
- Organized and consistent - documentation, change records, and follow-through are habits, not afterthoughts
- Calm under pressure - production incidents focus you rather than rattle you
- Always simpliying - you notice repetition and look for ways to automate or eliminate it
- Security-minded by default - least privilege and audit ability are part of how you think, not a checklist
- A clear communicator - you keep the right people informed with the right level of detail
Benefits
💵 Competitive compensation package: Base Salary up to $100,000 (DOE), plus bonus and 401K option
🏖️ Generous PTO
🩺 Comprehensive benefits (health, dental, vision, etc.)
🎉 Team culture and events
Interview Process
Screening Call with HR
Meet with the Head of IT
Meet the Team
Offer