Cleveland, Ohio, United States · Hybrid
Overview The Accounts Receivable Representative II plays a key role in supporting accurate and timely accounts receivable operations. This position performs financial, administrative, and clerical work in a fast-paced, h…
Skills: Accounts Receivable, Billing, Payment Processing, Customer Service, Financial Administration
Southington, Connecticut, United States · On-site
Overview The Head of Agency Services is responsible for managing AmTrust’s agency lifecycle operations, including agency onboarding, appointment, due diligence, compliance, and ongoing servicing. This role ensures that a…
Skills: Agency Onboarding, Compliance Management, Due Diligence, Risk Assessment, Producer Management
New York, New York, United States · Hybrid
$53k–$80k/yr
Overview The AmTrust Vested Insured Partnership (VIP) program is a captive program that enables agents and insureds to share in the financial success of their policies placed with AmTrust. The Business Analyst will repor…
Skills: Insurance Carrier Experience, Sales Support, Underwriting Support, Customer Service, Data Analysis
Boca Raton, Florida, United States · On-site
Overview The Cyber Underwriter will produce and underwrite new and renewal business within the fast-growing Cyber Division. The role will be responsible for assessing the cybersecurity maturity and insurability of busine…
Skills: Cyber Underwriting, Risk Assessment, Broker Relationship Management, Cybersecurity Maturity Analysis, Portfolio Strategy
United States · On-site
Overview The Data Operations VP blends traditional data operations team leadership, ensuring projects are delivered on time while fostering a productive, motivated team environment. They will define processes, manage res…
Skills: Data Operations, People Leadership, ETL, Data Governance, SQL
Los Angeles, California, United States · On-site
$38/hr–$46/hr
Overview The Medical Management Nurse reports directly to the Lead Medical Management Nurse. Performs nursing interventions and/or telephonic case management activities, including prioritizing and managing a caseload of …
Skills: Case Management, Nursing Interventions, Workers Compensation, Treatment Planning, Patient Advocacy
Cleveland, Ohio, United States · On-site
Overview Responsible for creating innovate and engaging learning solutions that link to key business strategies within the organization. Collaborates with key stakeholders to define learning objectives and measure learni…
Skills: Instructional Design, Adult Learning Theory, Articulate 360, Learning Needs Analysis, Project Management
Cleveland, Ohio, United States · Hybrid
$17/hr–$22/hr
Overview The Agency Appointment Specialist will support the effort to onboard, document and maintain partner agencies, and may include providing support for various other operational functions as needed. This position is…
Skills: Microsoft Excel, Adobe, SharePoint, Analytical Skills, Data Organization
Chicago, Illinois, United States · Hybrid
$92k–$120k/yr
Overview Amtrust Financial Services, a fast growing commercial insurance company, has a need for a Workers’ Compensation Claims Manager. The WC Claims Manager works with the Claim Adjusters to manage and ensure the Worke…
Skills: Claims Management, Workers' Compensation, Budgeting, Profit and Loss Management, Vendor Management
Butte-Silver Bow, Montana, United States · Remote OK
$77k–$140k/yr
Overview AmTrust Financial Services is seeking a Regional Sales Manager responsible for the marketing and sales of Workers Comp, BOP, Commercial package, and other specialty lines coverages to independent agencies. We ar…
Skills: Commercial P&C Insurance, Territory Marketing, Sales Leadership, Agency Management, Business Development Strategy
Chicago, Illinois, United States · Hybrid
$78k–$87k/yr
Overview The Lead Claims Examiner is responsible for prompt and efficient investigation, evaluation and settlement or declination of insurance claims through effective research, negotiation and interaction with insureds,…
Skills: Workers Compensation Claims, Negotiation, Investigation, Reserve Management, Critical Thinking
Town of Colonie, New York, United States · On-site
$78k–$105k/yr
Overview The Lead Claim Examiner is responsible for prompt and efficient investigation, evaluation and settlement or declination of insurance claims through effective research, negotiation and interaction with insureds, …
Skills: Workers Compensation Claims, Investigation, Negotiation, Reserve Management, Critical Thinking
New York, New York, United States · On-site
$65k–$88k/yr
Overview Seeking a motivated Actuarial Analyst to support our Workers’ Compensation pricing team. This role offers the opportunity to work on meaningful business problems and collaborate with a fun, engaged and highly ta…
Skills: Actuarial Analysis, Pricing, Excel, SQL, Power BI
Los Angeles, California, United States · Remote OK
$92k–$120k/yr
Overview Risk Control Consultant on the Strategic Risk Team (SRT) plays a key role in supporting underwriting, sales, claims, clients, agents, and brokers by providing expert guidance to key risk and agents/brokers. This…
Skills: Risk Control, Risk Management, Loss Analysis, Workers' Compensation, Property & Casualty Insurance
Boca Raton, Florida, United States · On-site
Overview We are seeking experienced professionals to join our Workers’ Compensation team in two key roles: Senior Claim Examiner and Lead Claim Examiner. Both positions play a critical role in managing workers compensati…
Skills: Workers' Compensation Claims Management, Claim Investigation, Negotiation, Medical Bill Analysis, Litigation Management
Howard County, Maryland, United States · Remote OK
$77k–$140k/yr
Overview AmTrust Financial Services is seeking a Regional Sales Manager responsible for the marketing and sales of Workers Comp, BOP, Commercial package, and other specialty lines coverages to independent agencies. We ar…
Skills: Insurance Sales, Territory Management, Commercial P&C Insurance, Strategic Planning, Relationship Management
Cleveland, Ohio, United States · Hybrid
Overview The Accounts Receivable Manager will be responsible to oversee 8-12 employees. Function supervised will be responsible for one or many aspects of operations such as: check processing, collections, refunds, commi…
Skills: Accounts Receivable, Staff Leadership, Collections, Financial Reporting, Performance Management
Nashua, New Hampshire, United States · Hybrid
Overview We are looking for a Senior Underwriting Assistant to join our Core Renewal Team! As an Underwriting Assistant, you will be the first point of contact for our brokers and agents. You will be responsible for star…
Skills: Underwriting, Workers’ Compensation, Property Insurance, General Liability, Auto Insurance
New York, New York, United States · Hybrid
$22/hr–$44/hr
Overview The successful candidate will be a part of a busy and highly effective legal team based primarily in New York that provides legal support to the full range of businesses within AmTrust. The role reports to VP, S…
Skills: Transactional Paralegaling, Legal Document Drafting, UCC Filings, Lien Searches, Matter Management
Alpharetta, Georgia, United States · Hybrid
Overview The Underwriter II will be responsible for the underwriting and servicing of renewal business for an assigned group of agencies in the Southeast. Maintains effective relationships with agency contacts to ensure …
Skills: Commercial Lines Underwriting, Workers Compensation Expertise, Property And Casualty Underwriting, Risk Evaluation, Agency Relationship Management
Cleveland, Ohio, United States • Hybrid
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The role focuses on managing accurate and timely accounts receivable operations, including processing complex client accounts and resolving billing disputes. Additionally, the representative supports process improvements and serves as a resource for entry-level team members.
Candidates must have a high school diploma and three to five years of accounts receivable experience. Strong computer skills and the ability to work in a high-volume environment are required, while a bachelor's degree and insurance industry experience are preferred.
The Accounts Receivable Representative II plays a key role in supporting accurate and timely accounts receivable operations. This position performs financial, administrative, and clerical work in a fast-paced, high-volume environment while helping ensure quality, efficiency, and strong service for both internal and external customers. In addition to handling day-to-day responsibilities, this role supports process improvements, helps resolve more complex issues, and serves as a resource for less experienced team members. The individual in this position is expected to demonstrate sound judgment, strong organizational skills, and a commitment to AmTrust’s mission, values, and service standards.
Responsibilities
· Deliver responsive phone and email support to customers, agents, and internal business partners.
· Process and balance transactional activity for large or complex client accounts with accuracy and attention to detail.
· Assist with complex billing, payment, and policy dispute issues involving agents, insureds, and underwriters.
· Identify opportunities to improve workflows and support updates to accounts receivable procedures and practices.
· Partner with internal departments to investigate discrepancies and bring issues to resolution in a timely manner.
· Handle escalated matters independently and help drive effective outcomes.
· Support team operations by serving as a knowledgeable resource for entry-level staff when needed.
· Remain informed about market conditions, operational changes, and business needs that may affect the work.
· Perform additional related duties and overtime assignments as business needs require.
Qualifications
Required
· High school diploma or equivalent.
· Three to five years of accounts receivable experience.
· Ability to work efficiently in a high-volume environment and manage competing deadlines.
· Strong computer skills, including the ability to navigate multiple systems effectively.
· Experience completing accounts receivable work accurately and consistently.
· Strong written, verbal, and customer service skills.
· Ability to use scanning equipment and other standard office tools.
· Ability to work onsite 80% of the time, based on business needs.
Preferred
· Bachelor’s degree.
· Accounts receivable experience within the insurance industry.
This job description provides a general summary of the position and is not intended to be a complete list of all duties, responsibilities, or qualifications. Responsibilities may change based on business needs, and AmTrust reserves the right to revise this job description at any time
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AmTrust Financial Services offers a competitive compensation package and excellent career advancement opportunities. Our benefits include: Medical & Dental Plans, Life Insurance, including eligible spouses & children, Health Care Flexible Spending, Dependent Care, 401k Savings Plans, Paid Time Off.
AmTrust strives to create a diverse and inclusive culture where thoughts and ideas of all employees are appreciated and respected. This concept encompasses but is not limited to human differences with regard to race, ethnicity, gender, sexual orientation, culture, religion or disabilities.
AmTrust values excellence and recognizes that by embracing the diverse backgrounds, skills, and perspectives of its workforce, it will sustain a competitive advantage and remain an employer of choice. Diversity is a business imperative, enabling us to attract, retain and develop the best talent available. We see diversity as more than just policies and practices. It is an integral part of who we are as a company, how we operate and how we see our future.
A Leading Global Specialty Insurer
AmTrust Financial Services, Inc., through its subsidiaries, operates as a multinational property and casualty insurance company. Founded in 1998 to provide workers’ compensation insurance to small businesses in the United States, the company now operates in three segments around the globe: Small Commercial Business Insurance, Specialty Risk and Extended Warranty, and Specialty Middle-Market Property and Casualty Program Insurance. Read our Social Media Guidelines here: https://amtrustfinancial.com/about-us/social-media
Offices: 59 Maiden Lane, 6th Floor, New York, NY 10038, US
A Leading Global Specialty Insurer
AmTrust Financial Services, Inc., through its subsidiaries, operates as a multinational property and casualty insurance company. Founded in 1998 to provide workers’ compensation insurance to small businesses in the United States, the company now operates in three segments around the globe: Small Commercial Business Insurance, Specialty Risk and Extended Warranty, and Specialty Middle-Market Property and Casualty Program Insurance. Read our Social Media Guidelines here: https://amtrustfinancial.com/about-us/social-media
Offices: 59 Maiden Lane, 6th Floor, New York, NY 10038, US
