Jobs at American Underground Supply (Now Hiring) — 5 open

Description

We are currently seeking the right individual to fill an immediate need for a Sales Project Manager. In this role, you will provide support for projects in the greater Kansas City metro area.

Daily activities include assisting with sales, project scope, specs, and requirements, monitoring project progress, recommending products and ensuring timely delivery, vendor coordination, and ensuring achievements are met. If you have prior experience with construction project management or project coordination, this is an excellent opportunity to grow with an industry-leading organization!

Responsibilities:

Sales Administration:

• Work collaboratively with teammates, including sales, purchasing, operations, and management to fulfill customer expectations while driving profitable sales growth.
• Prepare accurate sales quotes and proposals on time.
• Ensure the meticulous processing of sales orders, invoices, and contracts.
• Provide essential technical assistance to customers as needed.
• Organize, manage, and ensure accessibility of sales documentation for team use.
• Promote our products actively through innovative marketing efforts.

Customer Relationship Management:

• Enter and maintain precise customer information in our internal systems, ensuring data integrity.
• Track and document customer interactions, following up as necessary to nurture relationships.
• Ensure consistent accuracy and updates within the system.

Communication and Coordination:

• Maintain effective communication with internal departments to ensure a streamlined sales process and prompt product delivery.
• Develop strong customer relationships, acting as a liaison for communication.
• Serve as the primary point of contact for inquiries and requests from customers.
• Collaborate with leadership and teammates to align objectives.

Operational/Logistics Support:

• Oversee inventory management, ensuring appropriate stock levels, accurate labeling, and timely order processing.
• Coordinate with branch associates to facilitate accurate and punctual customer deliveries.
• Manage interbranch transfers and intercompany orders efficiently.
• Organize product demonstrations to enhance our customer engagement.

Other Duties:

• Participate in mandatory training programs and stay informed of product knowledge and industry best practices.
• Deliver exceptional customer service consistently.
• Assist team with special projects and tasks as required.
• Identify areas for process improvement to streamline and enhance branch operations.

Requirements

Qualifications

• Proven experience (1-3 years) in sales support, project management, administrative, or customer service role.
• Prior experience with sitework construction-related projects or products, strongly preferred
• Experience reading blueprints, building plans or drawings, highly preferred
• Proven attention to detail coupled with interpersonal skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook and Teams)
• Ability to be flexible, adaptable, and multitasking skills needed, including the ability to balance multiple, urgent requests
• Self-starter, creative problem solver, and self-sufficient
• Strong time-management skills and ability to function optimally without daily oversight from management
• Bachelor's degree in Business, Construction Management or Engineering