Jobs at AllClear - Voted UK's No.1 for Customer Care (Now Hiring) — 3 open

AllClear - Voted UK's No.1 for Customer Care

Sales Team Manager

Carlow, Leinster, Ireland · On-site

$45k–$50k/yr

Senior

Sales Team Manager Application Deadline: 31 August 2026 Department: Inbound Sales Employment Type: Full Time Location: Carlow Compensation: €45,000 - €50,000 / year Description Lead a high-performing sales team and help …

Skills: Sales management, Team leadership, Coaching, Performance management, Contact center operations

AllClear - Voted UK's No.1 for Customer Care

Junior HR Business Partner

Southend-on-Sea, England, United Kingdom · On-site

$36k–$40k/yr

Mid level

Junior HR Business Partner Department: Human Resources Employment Type: Full Time Location: Southend Compensation: £36,000 - £40,000 / year Description We are looking for an experienced and proactive Junior HR Business P…

Skills: Employee Relations, Employment Legislation, HR Policy Management, Performance Management, Talent Development

AllClear - Voted UK's No.1 for Customer Care

HR Manager

Greater London, England, United Kingdom · On-site

$60k–$65k/yr

Senior

HR Manager Department: Human Resources Employment Type: Full Time Location: Romford Reporting To: Louise Wallis Compensation: £60,000 - £65,000 / year Description We're looking for an experienced and driven HR Manager to…

Skills: HR management, Team leadership, Employee relations, Strategic planning, Talent acquisition

Sales Team Manager

AllClear - Voted UK's No.1 for Customer Care

Carlow, Leinster, Ireland • On-site

Senior

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$45k–$50k/yr
Full-time
Quarterly manager bonus, 32 days annual leave, Ongoing training, Career progression opportunities
Posted 28d ago
Apply by Aug 31
~40 hrs/week

Responsibilities

Lead and inspire a team of inbound sales agents to achieve and exceed sales targets while fostering a high-performance culture. Manage daily operations, including coaching, performance monitoring, and ensuring compliance with regulatory standards.

Requirements

Requires proven experience managing a sales team within a contact center environment and a strong track record of driving performance. Candidates must possess excellent coaching abilities, data-driven decision-making skills, and knowledge of financial services regulations.

Full job description

Sales Team Manager

Application Deadline: 31 August 2026

Department: Inbound Sales

Employment Type: Full Time

Location: Carlow

Compensation: €45,000 - €50,000 / year

Description

Lead a high-performing sales team and help customers travel with confidence.

We’re looking for an experienced Sales Team Manager to lead and inspire a team of Sales Agents in a fast-paced inbound contact centre environment. Our team helps customers find the right medical travel insurance, including cover for those with pre-existing or complex medical conditions.

This role is about more than just hitting targets. You’ll play a key role in coaching your team, improving performance, delivering great customer outcomes and ensuring we meet the highest regulatory standards.

If you’re passionate about developing people, driving sales performance and creating a positive team culture, we’d love to hear from you.

Why Join Us?

Basic Salary: €45,000 - €50,000
Quarterly Manager Bonus: Uncapped, with a realistic OTE of €600+ per month / €8,000 per annum
32 days’ annual leave (including 10 bank holidays).
Ongoing training on our products and sales techniques.
Real career progression opportunities — we love to promote from within.
A supportive, friendly team where your ideas and input are valued.
Based in Carlow, with easy transport links and plenty of nearby amenities.

What you'll be doing

As a Sales Team Manager, you’ll be responsible for leading and developing a team of inbound Sales Agents while ensuring customers receive outstanding service.

Your day-to-day responsibilities will include:

Leading and inspiring your team to achieve and exceed sales targets while creating a supportive, high-performance culture.
Coaching and developing team members through regular 1-to-1s, call listening and performance feedback.
Monitoring contact centre metrics such as conversion rates, call quality, adherence, average handling time and revenue performance.
Driving continuous improvement by using data, customer insights and product knowledge to improve sales performance and customer outcomes.
Supporting recruitment and onboarding to ensure new team members are set up for success.
Working collaboratively with teams across Marketing, Compliance, Customer Service and Operations.
Ensuring the team operates in line with regulatory standards, including Consumer Duty, CBI requirements and data protection policies.
Embedding quality assurance standards through regular call reviews and coaching.

What We're Looking For

We’re looking for a confident leader who can motivate a team and deliver results in a target-driven environment.

You’ll likely have:

Experience managing a sales team in a contact centre environment
A strong track record of driving sales performance and hitting KPIs
The ability to coach and develop people to reach their potential
Confidence using performance data and reporting to improve results
Excellent communication and influencing skills
A passion for delivering great customer outcomes
Understanding of financial services regulation (Consumer Duty, data protection)
A collaborative mindset and ability to work across multiple teams

Related keywords

Sales Team ManagerInbound SalesContact CentreMedical Travel InsuranceSales TargetsCoachingPerformance MetricsConversion RatesCall QualityRevenue PerformanceConsumer DutyCBI RequirementsData ProtectionQuality AssuranceKPIsRecruitment

About AllClear - Voted UK's No.1 for Customer Care

LinkedIn Visit site

Specialist Travel Insurance and digital platform provider - UK, Gibraltar, Australia. Rated 'Excellent' on Trustpilot.

Industry: Insurance
Company size: 201-500 employees
Founded: 2001
Headquarters: London
LinkedIn followers: 2,835

Multi awardwinning AllClear has covered over 3.5 million customers, across the UK and Australia. We're passionate about helping people get affordable travel insurance - whatever their age or pre-existing medical condition. AllClear has been highly successful in developing innovative technology, powering many brands as a specialist provider of niche insurance products and services. AllClear offers Defaqto five-star rated quality insurance products, matched with best in class customer service, and claims handling, that 97% of customers have rated as 'Great' or ‘Excellent’ on TrustPilot. As a testament to its recognition by the industry, AllClear is also the ‘Official Scheme Provider’ of the British Insurance Brokers’ Association (BIBA) for Travel Insurance. In addition to developing and marketing our own products, we also provide comparison websites, third party administration and call centre services for a large number of the UK’s household brands and largest insurance, financial and travel companies. Call us on 0800 848 8608.

Offices: AllClear House, 1 Redwing Court, London, GB

Specialist travel insurance for pre-existing medical conditionsSpecialist cruise insuranceInsuranceTechnologyand Customer ServiceTravel AgencyInsuranceFinancial Services

View all jobs at AllClear - Voted UK's No.1 for Customer Care

About AllClear - Voted UK's No.1 for Customer Care

LinkedIn Visit site

Specialist Travel Insurance and digital platform provider - UK, Gibraltar, Australia. Rated 'Excellent' on Trustpilot.

Industry: Insurance
Company size: 201-500 employees
Founded: 2001
Headquarters: London
LinkedIn followers: 2,835

Multi awardwinning AllClear has covered over 3.5 million customers, across the UK and Australia. We're passionate about helping people get affordable travel insurance - whatever their age or pre-existing medical condition. AllClear has been highly successful in developing innovative technology, powering many brands as a specialist provider of niche insurance products and services. AllClear offers Defaqto five-star rated quality insurance products, matched with best in class customer service, and claims handling, that 97% of customers have rated as 'Great' or ‘Excellent’ on TrustPilot. As a testament to its recognition by the industry, AllClear is also the ‘Official Scheme Provider’ of the British Insurance Brokers’ Association (BIBA) for Travel Insurance. In addition to developing and marketing our own products, we also provide comparison websites, third party administration and call centre services for a large number of the UK’s household brands and largest insurance, financial and travel companies. Call us on 0800 848 8608.

Offices: AllClear House, 1 Redwing Court, London, GB

Specialist travel insurance for pre-existing medical conditionsSpecialist cruise insuranceInsuranceTechnologyand Customer ServiceTravel AgencyInsuranceFinancial Services

View all jobs at AllClear - Voted UK's No.1 for Customer Care

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