The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers&rs…
Daikin Comfort Technologies Distribution, Inc., is seeking a professional, skilled individual for our Warehouse Associate position for our Branch Operations group located at our Ocala, FL branch. The Warehouse Associate …
Skills: Forklift Operation, Inventory Management, Cycle Counting, Data Entry, Customer Service
Santa Fe Springs, California, United States · On-site
$22/hr–$27/hr
Mid level
The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing va…
The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing va…
The Local Driver is responsible for the safe operation of company trucks for timely delivery of products to customer and company locations. The driver will safely load, unload and transfer products as needed utilizing va…
The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers&rs…
The Lab Maintenance Engineer shall be responsible for developing, planning, and overseeing projects designed to ensure safe and efficient operation of the lab equipment and facilities. The duties shall include the oversi…
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The Facilities Engineer acts as a project manager for construction, renovation, FMP (factory master plan) initiatives. This role is heavily loaded with CAD work, maintaining the plant masters, and site facilities documen…
The FE Technician acts in support of the Facilities Engineers in completing projects in many roles. After being given general instructions the FE Tech must be self-managed in accomplishing all dictated tasks. There will …
May include; To supervise and oversee all the work and functions of Customer Services Representatives. Responsible for time & attendance of Customer Service Representatives. Delegate all work flow to team representatives…
Skills: Supervision, Performance Management, Recruitment, Employee Coaching, Training
Daikin TMI Holdings, LLC., is seeking a skilled and professional individual for our Desktop Support Technician 1 position with our IT organization at our onsite location in Chesterfield, Missouri. Why work with us? &bull…
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Daikin Comfort Technologies Manufacturing, L.P., is seeking a skilled and professional individual for our Senior Sales Planning Analyst position with our Sales Planning organization at our onsite location in San Mateo, C…
Position Summary The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR han…
Shelby Charter Township, Michigan, United States · On-site
$20/hr–$21/hr
Mid level
Position Summary The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR han…
Skills: HVAC Product Knowledge, Customer Service, Order Processing, Relationship Management, Microsoft Office
Assists with the arrival and greeting of all Daikin guests and visitors that enter DTTP, providing an exceptional experience while guiding them through the process of getting a visitors badge to connecting with the Daiki…
Skills: Communication Skills, Organizational Skills, Multitasking, Administrative Skills, Customer Relations
Position Summary The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR han…
Skills: HVAC Product Knowledge, Customer Service, Order Processing, Relationship Management, Microsoft Office
Position Summary The Warehouse Associate is responsible for off-loading, put-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers. …
Skills: Forklift Operation, Inventory Management, Cycle Counting, Data Entry, Customer Service
Position Summary The Warehouse Associate is responsible for off-loading, put-away, picking and staging of equipment and parts while providing professional quality customer service to all internal and external customers. …
Skills: Forklift Operation, Inventory Management, Cycle Counting, Data Entry, Customer Service
The Staff Design Engineer creates, analyzes and documents new product designs from the requirements provided. In addition, the Staff Design Engineer supports the development and sustainment of bill of materials, drawings…
The Credit analyst primarily provides commercial credit and collections functions. Analyzes early delinquent and over credit limits on commercial accounts. Communicates and follows up with steps which contribute to the c…
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$18/hr–$23/hr
Full-time
high school
Posted 19d ago
~40 hrs/week
Responsibilities
The representative manages the sales process for HVAC products and services through phone, email, and face-to-face interactions. Key duties include order processing, providing technical product information, and collaborating with managers to maintain dealer relationships.
Requirements
Candidates should have 1-3 years of progressive sales experience and a high school diploma or GED. Proficiency in Microsoft Office and a professional attitude toward customer relationship management are required.
Full job description
The CSR/Inside Sales Representative sells the organization’s products and services for prospective and established customers. Whether face to face, on the phone or through email or fax, the CSR handles customers’ needs by finding out what they need, answering questions, creating solutions and ensuring a smooth and quick sales process. Must be knowledgeable of the organization’s policies, procedures, practices, products and services. The CSR/Inside Sales Representative collaborates with Regional Manager or Branch Manager to help drive territory coverage and maintain positive dealer relationships.
Position Responsibilities may include:
Help the Division deliver on its sales including the new business component by helping to maintain accounts through active communication of new product launches, services, supplies and new products sales and or discounts via outbound calls.
Provide excellent customer service via face to face, phone calls and e-mails.
Execute all aspects of the sales function including order processing, purchase orders, payment processing, quotes and delivery dates - ensure accuracy of information being entered to guarantee the correct item(s) are ordered.
Recommend alternate products based on cost, availability or specifications as needed.
Obtain and monitor scheduled shipment dates to ensure timely delivery and expedite as needed. Coordinate with manufacturing, sales, distribution, and vendors regarding shipments.
Generate new and repeat sales by providing product and technical information in a timely manner.
Educate customers about product terminology, features and benefits in order to improve sales and customer satisfaction.
Provide accurate information regarding availability of in-stock items.
Assist customers with warranties and returns.
Collaborate with the Branch Manager to determine best methods to resolve problems to ensure customer satisfaction and adherence to the organization’s policies. Coordinate problem resolution with appropriate departments.
Periodically reach out to customers to determine satisfaction with the organization, products, and services
Maintain records and prepare reports on sales activities.
Expand knowledge of HVAC products and keep current with latest trends within the industry
Work positively with all levels of management and peers to ensure all areas and departments are kept up to speed and are working as an effective team to deliver the highest level of service possible.
Understand and follow work instructions, operating procedures, and company policies.
Participate in additional projects/activities to support ongoing business needs.
Nature & Scope:
Works within well-defined instructions
Uses established procedures and works under supervision to perform assigned tasks
Work is closely supervised
Knowledge & Skills:
Knowledge of HVAC equipment/products is preferred
General Microsoft Office skills (Outlook, Excel, Word) as well as working knowledge of data base applications
Effective and high-quality Customer Service/Relationship management skills via walk-ins, phone, and email;
Positive, professional attitude, handling difficult customers with ability to diffuse negative situations
Good phone etiquette and e-mail etiquette
Ability to deal with high-volume customer traffic
Effective verbal skills – must be able to explain fairly technical parts of information clearly
Written skills – must be able to effectively & timely communicate via e-mail with customers & accurately input orders
Effective organizational skills and time management skills including ability to prioritize and multi-task
High level of attention to detail and accuracy
Ability to establish positive working relationships with internal and external customers and employees
Ability to use good judgment and strong work ethics and integrity on the job
Ability to understand and follow procedures, work instructions, and company policies
Competency:
Experience:
1 – 3 years of progressive sales experience
Education/Certification:
High School diploma or GED equivalent, some colleges preferred
People Management: No
Physical Requirements / Work Environment:
Must be able to perform essential responsibilities with or without reasonable accommodations
Reports To:
Branch Manager / Supervisor, Customer Service
Payrate: $18.64 to $23.31 hourly
Qualified Applicants must be legally authorized for employment in the United States. Qualified applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
The Company provides equal employment opportunity to all employees and applicants regardless of a person’s race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities.
Your destination for commercial and custom HVAC solutions in the Pacific Northwest!
Industry
Construction
Company size
51-200 employees
Founded
1975
Headquarters
Bellevue, Washington
LinkedIn followers
4,277
AirReps offers distinct advantages in solving challenging problems that often arise in HVAC design and installation projects. We don’t believe in a one-size-fits-all approach to any HVAC challenge. Instead, AirReps employs some of the most creative minds in the business who can provide innovative answers that stand the test of time.
Offices: 3290 146th Place SE, Suite F, Bellevue, Washington 98007, US · 1710 N Calispel St, Spokane, Washington 99205, US · 15860 SW Upper Boones Ferry Rd, Lake Oswego, Oregon 97035, US · 120 Shelton-McMurphey Blvd., Eugene, OR 97401, US
HVACCommercialHVACAir ConditioningHeating and Cooling Sustainabilityair qualityHVAC Techand Air Quality MonitoringHeating, Ventilation, and Air Conditioning (HVAC)
Your destination for commercial and custom HVAC solutions in the Pacific Northwest!
Industry
Construction
Company size
51-200 employees
Founded
1975
Headquarters
Bellevue, Washington
LinkedIn followers
4,277
AirReps offers distinct advantages in solving challenging problems that often arise in HVAC design and installation projects. We don’t believe in a one-size-fits-all approach to any HVAC challenge. Instead, AirReps employs some of the most creative minds in the business who can provide innovative answers that stand the test of time.
Offices: 3290 146th Place SE, Suite F, Bellevue, Washington 98007, US · 1710 N Calispel St, Spokane, Washington 99205, US · 15860 SW Upper Boones Ferry Rd, Lake Oswego, Oregon 97035, US · 120 Shelton-McMurphey Blvd., Eugene, OR 97401, US
HVACCommercialHVACAir ConditioningHeating and Cooling Sustainabilityair qualityHVAC Techand Air Quality MonitoringHeating, Ventilation, and Air Conditioning (HVAC)