Longwood, Florida, United States · On-site
Description We are looking for the right person to join our busy but friendly nonprofit! We are seeking a professional, dependable, and detail-oriented Receptionist to serve as the first point of contact for our office a…
Skills: Customer Service, Multi-line Phone Systems, Microsoft Office Suite, Data Entry, Administrative Support
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The Receptionist serves as the first point of contact, managing incoming calls, visitors, and mail while maintaining a professional lobby area. They provide essential administrative support across departments, including record maintenance, supply inventory, and financial document processing.
Candidates must have a high school diploma and at least two years of experience in a receptionist or administrative role. Proficiency in Microsoft Office and the ability to work in a pet-friendly, fast-paced office environment are required.
Description
We are looking for the right person to join our busy but friendly nonprofit! We are seeking a professional, dependable, and detail-oriented Receptionist to serve as the first point of contact for our office and support daily operations across departments, while creating a positive experience for clients, visitors, and staff. This role is ideal for someone who thrives in a fast-paced office environment, enjoys multitasking, and takes pride in providing excellent customer service and administrative support. We are a pet friendly office with multiple dogs in the office daily.
Responsibilities & Duties - include, but are not limited to:
· Answer, screen, and direct incoming calls on a multi-line phone system, and monitor voicemail messages
· Welcome and assist visitors as they arrive, advise appropriate staff
· Manage incoming and outgoing mail, package deliveries, and courier services
· Maintain forms in conference rooms and client meeting spaces, including keeping forms stocked and printing and replacing updated forms as requested
· Prepare and record deposit receipts, clip checks to deposit receipts and deliver to appropriate department, scan backup records of deposits into client files
· Assist with check mailing, including preparing certified mail and scanning and saving return receipt to client file
· Request and track client death certificates, enter information into company CRM, scan to client file, and inform relevant departments
· Provide support with administrative tasks such as maintaining records, basic data entry, scanning, filing, putting presentation packages together, printing forms, and more
· Coordinate secure shred pickup, including informing staff and coordinating overflow shredding
· Track and maintain copy room and printer supplies, including ordering paper, toner, and other supplies, and contacting printer company for repairs and maintenance
· Coordinate staff birthday lunches including gathering orders, ordering food, and coordinating delivery
· Maintain inventory of office and kitchen supplies by checking stock to determine inventory levels and place orders as needed
· Keep lobby and reception area tidy and professional, ensuring it reflects the company standards
· Decorate the lobby, conference rooms, and office for holidays
· Other duties as assigned
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This role operates in an in-office capacity. The employee will routinely use standard office equipment such as computers, phones, printers, copiers, filing cabinets, scanners, label makers, etc.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Position Type/Expected Hours of Work
This is a full-time hourly position. The employee is expected to be available during normal business hours, Monday through Friday 9 am – 5 pm.
Travel
No travel is expected for this position
Requirements
· Minimum 2 years of experience in a receptionist, front desk, administrative, or office support role
· Strong customer service and interpersonal skills
· Excellent verbal and written communication skills
· Professional, positive demeanor with a strong customer-service focus
· Excellent organizational and multitasking abilities
· Ability to prioritize tasks and work independently
· Team oriented and dependable
· Proactive and willing to take initiative
· Adaptable in a busy office environment
· Strong computer skills, including proficiency in Microsoft Office Suite, including Excel, Outlook, and Word
· Experience operating a multiline phone system
· Comfortable using office equipment including printers, scanners, fax machines, etc.
· Must be pet friendly!
Education Requirements
· High school diploma, GED, or equivalent required
· Minimum two years of relevant experience in an office environment
AGED, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave of absence, compensation, and training.
"Bridging the Gap to a Better Quality of Life for Seniors and the Disabled"
Advocates and Guardians for the Elderly & Disabled (AGED, Inc.) is a 501 (c)3 non-profit trust company that assists seniors and disabled individuals of all ages qualify for government benefits, reduce medication costs, and preserve assets. AGED, Inc. provides three types of Special Needs Trusts: * d(4)(A) Disability Trusts are for disabled individuals under 65 who need to qualify for, and/or protect, government benefits. *d(4)(C) Pooled Trusts have no age restrictions, and can be established by anyone as long as the assets used to fund the trust belong to the disabled beneficiary. Pooled trusts must be managed by a non-profit organization, like AGED, Inc. *Third Party Trusts are designed to hold gifted or inherited assets from a third party to an individual or beneficiary with special needs. The Special Needs Trusts administered by AGED, Inc. conform to Qualified Medicaid Trust Guidelines under Florida DCF A-22: “The qualified Medicaid pooled trust for disabled individuals is a legal instrument which meets criteria 42 U.S.C. § 1396 (p)(d)(4)(c) and which allows disabled individuals to place assets and/or income into a trust to qualify for Medicaid assistance.”
Offices: 1024 Florida Central Pkwy, Longwood, Florida 32750, US
"Bridging the Gap to a Better Quality of Life for Seniors and the Disabled"
Advocates and Guardians for the Elderly & Disabled (AGED, Inc.) is a 501 (c)3 non-profit trust company that assists seniors and disabled individuals of all ages qualify for government benefits, reduce medication costs, and preserve assets. AGED, Inc. provides three types of Special Needs Trusts: * d(4)(A) Disability Trusts are for disabled individuals under 65 who need to qualify for, and/or protect, government benefits. *d(4)(C) Pooled Trusts have no age restrictions, and can be established by anyone as long as the assets used to fund the trust belong to the disabled beneficiary. Pooled trusts must be managed by a non-profit organization, like AGED, Inc. *Third Party Trusts are designed to hold gifted or inherited assets from a third party to an individual or beneficiary with special needs. The Special Needs Trusts administered by AGED, Inc. conform to Qualified Medicaid Trust Guidelines under Florida DCF A-22: “The qualified Medicaid pooled trust for disabled individuals is a legal instrument which meets criteria 42 U.S.C. § 1396 (p)(d)(4)(c) and which allows disabled individuals to place assets and/or income into a trust to qualify for Medicaid assistance.”
Offices: 1024 Florida Central Pkwy, Longwood, Florida 32750, US
