Cherry Grove Township, Michigan, United States · On-site
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support toge…
Skills: Client Services, Insurance Processing, Customer Experience Delivery, Account Management, Renewal Management
Grand Rapids, Michigan, United States · Hybrid
Strategic Data Analyst, Growth & Placement Austin, TX | Grand Rapids, MI (Onsite 4 days per week) Note: This is a full-time role. We do not offer C2C or C2H employment and are not able to sponsor visas for this position.…
Skills: SQL, dbt, Palantir Foundry, Data Modeling, Executive Communication
Scottsdale, Arizona, United States · On-site
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support toge…
Skills: Account management, Employee benefits, Insurance marketing, Sales, Claims support
Grand Rapids, Michigan, United States · On-site
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support toge…
Skills: Payroll Processing, Multi-state Tax Compliance, Customer Service, Data Entry, Payroll Auditing
Melbourne, Florida, United States · On-site
About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to…
Skills: Commercial insurance, Risk management, Account management, Client relations, Insurance coverage analysis
Burlington, Vermont, United States · On-site
$90k–$120k/yr
Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier hu…
Skills: Account management, Employee benefits, Self-funded benefits, Client relationship management, Financial analysis
Leesburg, Florida, United States · On-site
About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support tog…
Skills: Client relationship management, Insurance sales, Account management, Applied EPIC, Strategic consultation
Mahwah, New Jersey, United States · On-site
$55k–$75k/yr
Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier hu…
Skills: Insurance placement, Exposure analysis, Quote specifications, Coverage negotiation, Policy review
Lake County, Florida, United States · On-site
About Acrisure: A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support tog…
Skills: Client relationship management, Insurance sales, Account management, Applied EPIC, Strategic consultation
Atlanta, Georgia, United States · Hybrid
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support toge…
Skills: Workers compensation claims, Claims investigation, Liability analysis, Exposure analysis, Litigation management
Chicago, Illinois, United States · Hybrid
$65k–$85k/yr
Job Description Location: Remote (United States) About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cuttin…
Skills: Stop loss underwriting, Risk evaluation, Pricing, Self-funded health plans, Claims analysis
Chicago, Illinois, United States · Remote OK
$80k–$100k/yr
Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier hu…
Skills: Claims adjusting, Bodily injury claims, Litigation management, Transportation insurance, Liability assessment
Addison, Texas, United States · On-site
Responsibilities: Maintain current book of business, including but not limited to: Provides timely, professional, accurate, communication to client, team, carrier representatives and underwriters. Maintains current knowl…
Skills: Property & Casualty Insurance, Project management, Time management, Prioritization, Communication
Wayne, Pennsylvania, United States · Hybrid
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support toge…
Skills: Employee Benefits Management, Underwriting, Compliance, COBRA, HIPAA
Bradenton, Florida, United States · Hybrid
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support toge…
Skills: Workers' compensation claims, Claims investigation, Liability analysis, Exposure analysis, Litigation management
New York, New York, United States · On-site
$40k–$75k/yr
Job Description Job Title: Personal Lines Account Manager Department: Client Service Center About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right soluti…
Skills: Account Management, Client Relationship Management, Personal Lines Insurance, Consultative Selling, Cross-selling
Melbourne, Florida, United States · On-site
About Acrisure: Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to…
Skills: Commercial insurance, Risk management, Account management, Client relations, Insurance coverage analysis
Bradenton, Florida, United States · On-site
About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support toge…
Skills: Workers' compensation claims, Claims administration, Team leadership, Litigation management, Reserving
Hasbrouck Heights, New Jersey, United States · Hybrid
$80k–$110k/yr
Job Description About Acrisure A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier hu…
Skills: Personal Lines Insurance, High Net Worth Client Management, Risk Assessment, Client Relationship Management, EPIC Management System
Manchester, England, United Kingdom · Remote OK
Role can either be remote or Manchester based - 6 month FTC (Fixed Term Contract) Responsibilities: • Management of own workload effectively prioritising activity to achieve targets and quality standards as per agreed ob…
Skills: IBA Processing, Cash Management, Cash Allocation, Bank Reconciliations, Insurer & Bordereaux Reconciliation
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The Account Manager serves as the primary contact for client service needs, managing day-to-day operations and coordinating with Account Associates. They are responsible for overseeing the new business and renewal processes, ensuring high client retention and accurate insurance documentation.
Candidates must hold a current Health & Life Insurance License for their state and possess at least 5 years of experience in the insurance industry. A bachelor's degree in business or a related field is preferred, along with strong proficiency in Microsoft Office.
About Acrisure
A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more.
In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Acrisure was built on entrepreneurial spirit. Prioritizing leadership, accountability, and collaboration, we equip our teams to work at the highest levels possible.
Acrisure is seeking an Account Manager to join our growing team. The Account Manager is the primary day-to-day contact for all service needs for both external and internal customers. They are accountable for facilitating team service deliverables and managing accurate, efficient, and effective responses. This role requires subject matter expertise in client services and coordination, accurate insurance processing and customer experience delivery.
Manages the overall team operations, client coordination, and customer service delivery. This includes coordinating, coaching, and prioritization assistance with Account Associates, as well as reviewing and managing the overall workload.
Leverage knowledge and expertise in client services, insurance processing and customer experience to develop, coach, and assist Account Associates and other team members.
Assists Producers and Account Executives with Client service commitments.
Ensures service standards are met, trends are identified, and process improvements are implemented on the team.
Functions as the day-to-day customer contact and focuses their time on trouble shooting issues and helping the client make well-informed decisions that position the client for success.
Manages the new business and renewal process, as well as oversees day to day client changes.
Accountable for client service delivery through: High and/or increased client retention, Rounding of accounts, Referrals and Uneventful renewals
Ensures pre-renewal information is sent out within service standard and follows up with clients for timely response on pre-renewal information, and insurance markets for a timely response of quotes.
Manages renewal marketing plan (if any) with Producers and Service Teams and ensures everyone on the team is aware of the plan, and the plan is executed. Creates accurate proposal/deliverable for the Producers and Service Teams to utilize at client renewal meeting.
Reviews quotes for accuracy against supporting documents. Negotiates additional coverage/price with the underwriter.
Quickly and accurately completes the renewal bind processes and checklist and ensures all aspects of the renewal are completed and documented within the file.
Ensures that the file is accurately documented to minimize E&O exposure and to be able to quickly respond to client requests.
Current Insurance License in Health & Life for the state in which your agency office is located.
Ability to work toward professional designation.
Must be comfortable in an electronic environment with strong computer skills.
Strong working knowledge of Word, PowerPoint, and Excel.
Excellent people skills and ability to work well in a team environment.
Excellent verbal and written communication skills.
Strong organizational skills and attention to detail.
High school diploma (college preferred)
Bachelor’s Degree in a Business or related field OR equivalent relevant experience
A minimum of 5 years' experience within the insurance industry or business-related experience
#LI-KB1
At Acrisure, we’re building more than a business, we’re building a community where people can grow, thrive, and make an impact. Our benefits are designed to support every dimension of your life, from your health and finances to your family and future.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
We also offer our employees a comprehensive suite of benefits and perks, including:
Physical Wellness: Comprehensive medical insurance, dental insurance, and vision insurance; life and disability insurance; fertility benefits; wellness resources; and paid sick time.
Mental Wellness: Generous paid time off and holidays; Employee Assistance Program (EAP); and a complimentary Calm app subscription.
Financial Wellness: Immediate vesting in a 401(k) plan; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; commuter benefits; and employee discount programs.
Family Care: Paid maternity leave and paid paternity leave (including for adoptive parents); legal plan options; and pet insurance coverage.
This list is not exhaustive of all available benefits. Eligibility and waiting periods may apply to certain offerings. Benefits may vary based on subsidiary entity and geographic location.
Acrisure is an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Applicants may request reasonable accommodation by contacting [email protected].
Final candidates will be required to complete post-offer verification processes related to the role and in accordance with applicable laws.
California Residents: Learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy.
Recruitment Fraud: Please visit here to learn more about our Recruitment Fraud Notice.
As a global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, real estate services – and beyond. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs ~20,000 colleagues in 21 countries. And this is just the beginning.
Offices: 100 Ottawa Ave SW, Grand Rapids, Michigan 49503, US
As a global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, it connects clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, real estate services – and beyond. In the last twelve years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs ~20,000 colleagues in 21 countries. And this is just the beginning.
Offices: 100 Ottawa Ave SW, Grand Rapids, Michigan 49503, US
