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Skills: Lean Six Sigma Black Belt, Sales Process Transformation, Sales Excellence, Ecommerce, CRM Workflows
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Pune, Maharashtra, India · On-site
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The consultant will assess, redesign, and implement sales processes for an ecommerce client by analyzing CRM data and identifying performance bottlenecks. They are responsible for developing SOPs, training the sales team, and ensuring the successful adoption of new performance measurement mechanisms.
Candidates must possess 15-20 years of experience in sales process transformation and hold a Lean Six Sigma Black Belt certification. Proven expertise in ecommerce or retail sales operations and the ability to deliver structured strategy implementation are mandatory.
Role: Sales Process Excellence Consultant – Ecommerce
Engagement type: Independent consultant / contractual assignment
Duration: Initially 3–4 months, extendable based on project requirements
Location: Hybrid
Experience: 15–20 years
AcquireX requires a senior consultant to assess, redesign and help implement the sales processes of an ecommerce client. The consultant will operate as an AcquireX subject-matter expert and work with the client's leadership and sales team.
* Lean Six Sigma Black Belt certification
* 15–20 years of relevant professional experience
* Direct experience in sales process transformation or sales excellence
* Experience working with ecommerce, retail, D2C or inside-sales operations
* Experience analysing sales funnels, CRM workflows, lead management, conversion rates and team productivity
* Demonstrated experience implementing recommendations, not only preparing strategy reports
* Strong client-facing, workshop facilitation and presentation skills
* Ability to create SOPs, process maps, KPI frameworks, dashboards, scorecards and governance mechanisms
* Availability for a focused 3–4-month consulting engagement
* Former Head/Director of Sales Excellence, Revenue Operations, Business Excellence or Process Excellence
* Previous experience with ecommerce companies, retail organisations, marketplaces, consulting firms or large inside-sales operations
* Experience managing Lean Six Sigma projects within a sales environment
* Familiarity with CRM platforms and sales analytics
1. Conduct stakeholder interviews and study the existing sales process.
2. Analyse CRM data, lead movement, follow-up practices, call quality and conversion performance.
3. Identify bottlenecks, process variation, leakage and accountability gaps.
4. Redesign sales stages, qualification criteria, ownership and escalation processes.
5. Develop SOPs, process maps, performance scorecards and review mechanisms.
6. Train the client's sales team and managers.
7. Support implementation, adoption and performance measurement.
8. Provide structured knowledge transfer to AcquireX.
The consultant will represent AcquireX during the engagement. Confidentiality, non-solicitation, non-circumvention and intellectual-property clauses will apply.
* Examples of two relevant sales-transformation projects
* Specific improvements achieved, supported by numbers
* Sample deliverables with confidential information removed
* Proposed availability and working model
Processing Performance
We aim to assist customers to reach their business objectives by providing creative, best-in-class consulting, IT solutions, and services, as well as making working with us enjoyable for all stakeholders. Through a strong dedication to our clients, extensive industry knowledge, and a global network of innovation and delivery centers, we guarantee the greatest levels of assurance and satisfaction. With a consulting-led strategy and an integrated portfolio of technology-led solutions that cover the whole Enterprise value chain, we operate as a full stakeholder in the business.
Offices: Airport Road, Finswell, Pune, Maharashtra 411014, IN
View all jobs at AcquireXProcessing Performance
We aim to assist customers to reach their business objectives by providing creative, best-in-class consulting, IT solutions, and services, as well as making working with us enjoyable for all stakeholders. Through a strong dedication to our clients, extensive industry knowledge, and a global network of innovation and delivery centers, we guarantee the greatest levels of assurance and satisfaction. With a consulting-led strategy and an integrated portfolio of technology-led solutions that cover the whole Enterprise value chain, we operate as a full stakeholder in the business.
Offices: Airport Road, Finswell, Pune, Maharashtra 411014, IN
View all jobs at AcquireX