Miami, Florida, United States · On-site
Company Description From our dazzling location in the heart of Miami, SLS offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join…
Skills: Front desk operations, Reservations, Team leadership, Customer service, Yield management
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates · On-site
Company Description SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a p…
Skills: Kitchen Operations, Team Leadership, Quality Control, Inventory Management, Menu Planning
Philadelphia, Pennsylvania, United States · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Cleaning Machinery, Customer Service, Communication, Organizational Skills, Problem Solving
London, England, United Kingdom · On-site
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Customer Service, Communication Skills, Teamwork, Time Management, Organization
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates · On-site
Company Description SO/ Ras Al Khaimah is part of a coveted collection of hotels rooted in the world of fashion, commanding attention with it’s avant-garde design and creative approach to the world of luxury. This is a p…
Skills: Culinary Arts, Kitchen Management, Quality Control, Inventory Management, Food Safety
New Delhi, Delhi, India · On-site
Company Description At Accor, we believe that hospitality is a work of heart. We understand the ways in which individual passion for our work and a shared sense of accomplishment create a more rewarding experience for ou…
Skills: Laundry Management, Dry Cleaning, Guest Relations, Garment Inspection, Inventory Control
La Malbaie, Quebec, Canada · On-site
Description de l'entreprise Niché dans le décor spectaculaire de Charlevoix, le Manoir Richelieu est bien plus qu'un hôtel prestigieux : c'est une grande famille qui célèbre l'excellence et le bien-être de chacun.e. En t…
Skills: Table Clearing, Customer Service, Teamwork, Stress Management, Adaptability
Strasbourg, Grand Est, France · On-site
Description de l'entreprise Le Sofitel Strasbourg Grande Île est idéalement situé au cœur d’une ville considérée comme le carrefour de l’Europe. Une atmosphère cosmopolite, un excellent service et une décoration haut de …
Skills: Stock Management, Inventory Control, Logistics, Quality Control, Hygiene and Safety Standards
Puteaux, Ile-de-France, France · On-site
Description de l'entreprise Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous app…
Skills: ,Customer Service, Opera Cloud, Resaweb, English Proficiency, Guest Relations
La Malbaie, Quebec, Canada · On-site
Description de l'entreprise Niché dans le décor spectaculaire de Charlevoix, le Manoir Richelieu est bien plus qu'un hôtel prestigieux : c'est une grande famille qui célèbre l'excellence et le bien-être de chacun.e. En t…
Skills: : Night Auditing, : Reception, : Accounting, : Guest Relations, : Data Reconciliation
Clermont-Ferrand, Auvergne-Rhône-Alpes, France · On-site
$31k–$33k/yr
Description de l'entreprise Le Novotel de Clermont-Ferrand recrute un Responsable Petit-déjeuner et Séminaires H/F Contrat à durée indéterminée et à temps complet (169 heures) à pourvoir en septembre 2026. Statut : Agent…
Skills: Team Management, Customer Service, Buffet Management, Inventory Management, Cost Control
Makkah Al Mukarramah, Makkah Region, Saudi Arabia · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Front Office Operations, Guest Services, Team Leadership, Opera PMS, Revenue Optimisation
Jaipur, Rajasthan, India · On-site
Company Description Gründe für Accor zu arbeiten? Wir sind weit mehr als ein weltweit führendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Persönlichk…
Skills: Guest Relations, Communication Skills, Conflict Resolution, Customer Service, Interpersonal Skills
Argenteuil, Ile-de-France, France · On-site
$55k–$70k/yr
Description de l'entreprise Marque de luxe bicentenaire, Potel et Chabot incarne la gastronomie d’exception et l’excellence française dans toute son élégance mais aussi son formalisme. Potel et Chabot est une expérience …
Skills: Indirect procurement, Contract law, Negotiation, Procure-to-pay, Supplier management
Sorgues, Provence-Alpes-Côte d'Azur, France · On-site
Description de l'entreprise Au cœur du Novotel Avignon Nord, le Restaurant Confidentiel s’impose comme un lieu de vie à part, où se mêlent ambiance chaleureuse, exigence de service et identité affirmée. Entièrement repen…
Skills: Stock Management, Procurement, Inventory Control, HACCP Compliance, Supplier Management
Paris, Ile-de-France, France · On-site
Description de l'entreprise Dans le Paris animé des années 30, au pied de la butte Montmartre, un hôtel s'apprête à dévoiler sa splendeur... Poussez la porte de notre demeure et laissez-vous emporter par l'atmosphère con…
Skills: Reception Management, Team Leadership, Customer Service, English Proficiency, Opera Cloud
Paris, Ile-de-France, France · On-site
Description de l'entreprise Les tâches ci-dessus mentionnées sont non exhaustives et peuvent être amenées à évoluer compte tenu des impératifs liés à l’organisation de l’établissement Avec une vue imprenable sur la Tour …
Skills: English Proficiency, Customer Experience, Communication, Teamwork, Organization
Makkah Al Mukarramah, Makkah Region, Saudi Arabia · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Learning Needs Analysis, Training Plan Implementation, Budget Management, Compliance Training, E-learning Tools
Évreux, Normandy, France · On-site
$12/hr–$12/hr
Description de l'entreprise Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous app…
Skills: Customer Needs Analysis, Interpersonal Communication, Conflict Management, Autonomy, Menu Expertise
London, England, United Kingdom · On-site
$45k–$47k/yr
Company Description Hyde London City marks the rebirth of a London icon. This lavish seven-storey, 111-room property at 15 Old Bailey draws upon a rich and storied past to create a luxurious, bespoke hideaway in the hear…
Skills: Marketing Planning, F&B Reservations Management, PR Agency Management, Content Production, Social Media Management
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The Front Desk Supervisor ensures efficient guest services operations by coordinating staff, managing reservations, and resolving guest issues. They are responsible for training and motivating the team while implementing strategies to maximize room revenue and occupancy.
Candidates must have at least two years of experience in reservations and one year in front desk operations or direct sales. A high school diploma is required, with a bachelor's degree preferred, along with proficiency in hotel management software.
From our dazzling location in the heart of Miami, SLS offers both our staff and our guests a hip, cutting-edge experience in the world of hotels as theater. We have an exciting job opportunity to join our Front Desk team as a Front Desk Supervisor located at SLS LUX, Miami.
JOIN THE SLS FAMILY TODAY!
Under the guidance of the Front Office Manager, ensure Guest Services runs as an efficient and organized unit; act as the main contact/service center for internal and external guests; increase communication between departments throughout the property by coordinating the process of receiving and resolving guest issues and requests. Gain guest loyalty by utilizing the provided systems and tools consistently and efficiently while providing leadership and direction for the Guest Services Department, including training, motivating and managing the employees.
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
All your information will be kept confidential according to EEO guidelines.
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
