Perth, Western Australia, Australia · On-site
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you b…
Skills: Event coordination, Sales, Telemarketing, Customer service, Negotiation
Kochi, Kerala, India · On-site
Company Description Gazed at the multi-color exterior in the buzzing neighborhood that lies just outside, SLS LUX Brickell offers both our team members and our guests extraordinary experiences infused with glamour and a …
Skills: F&B Operations, Staff Training, Scheduling, Performance Monitoring, Cost Control
Perth, Western Australia, Australia · On-site
Company Description “Hospitality is a work of Heart” at Novotel Perth Murray Street part of the Accor Group, where we champion diversity with purpose and heartfelt care. Everything we do, we do to help our guests and our…
Skills: Opera property management system, Reservations management, Group coordination, Sales techniques, Revenue maximization
Zurich, Zurich, Switzerland · On-site
Unternehmensbeschreibung Das Restaurant NENI mit seiner abwechslungsreichen orientalisch-mediterranen Küche lädt zum Geniessen ein. Hinter NENI steht Haya Molcho als kreativer Kopf und Küchen-Virtuosin. In typischer 25ho…
Skills: Customer service, Gastronomy, Teamwork, Communication, Food and beverage service
Zurich, Zurich, Switzerland · On-site
Company Description The NENI restaurant with its varied oriental-Mediterranean cuisine invites you to enjoy. Behind NENI is Haya Molcho as a creative mind and kitchen virtuoso. In typical 25hours fashion, the service is …
Skills: Catering, Service excellence, Teamwork, Communication, German language
Melbourne, Victoria, Australia · On-site
Company Description Pullman East Melbourne is located at the edge of the Fitzroy Gardens and a short stroll from the MCG, its one of the most iconic hotels in Melbourne with a long legacy of providing first class accommo…
Skills: Front office management, Guest service, Problem solving, Analytical skills, Team leadership
Sepang, Selangor, Malaysia · On-site
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Housekeeping management, Team leadership, Staff training, Inventory management, Cost control
Lyon, Auvergne-Rhône-Alpes, France · On-site
Description de l'entreprise HOTEL IBIS LYON SUD OULLINS 123 Chambres Ouvert 24h/24 Accessible Métro B - Parking possible Description du poste L'Hôtel IBIS Lyon Oullins recherche son (sa) futur(e) Veilleur(euse) de Nuit :…
Skills: Customer service, Night auditing, Reception, Security monitoring, Administrative tasks
Clermont-Ferrand, Auvergne-Rhône-Alpes, France · On-site
$27k–$32k/yr
Description de l'entreprise Le Restaurant Ernest recherche un Serveur(se) Le Chef executif Olivier KAUFFMANN propose une cuisine guidée par le respect du produit, la saisonnalité. Le chef aime mettre à l'honneur des asso…
Skills: Customer service, Table service, HACCP, Inventory management, Teamwork
Medina, Medina Province, Saudi Arabia · On-site
Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, makin…
Skills: Stewarding, Supervisory skills, Hands-on approach, Guest service, Problem-solving
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates · On-site
Company Description Sofitel Al Hamra Beach Resort Job Description We are seeking an experienced and dynamic Restaurant General Manager to lead our operations at our Reunion restaurant location in Ras Al-Khaimah, United A…
Skills: Restaurant management, P&L management, Team leadership, Staff recruitment, Customer service
Navi Mumbai, Maharashtra, India · On-site
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Sales, Negotiation, Communication, Interpersonal skills, Problem solving
Chennai, Tamil Nadu, India · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Maintenance management, Staff supervision, Preventative maintenance, Air-conditioning systems, Electrical systems
Cairo, Cairo, Egypt · On-site
Company Description Gründe für Accor zu arbeiten? Wir sind weit mehr als ein weltweit führendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Persönlichk…
Skills: Guest relations, Customer service, Opera system, Communication skills, Interpersonal skills
Udaipur, Rajasthan, India · On-site
Company Description Raffles Udaipur opened in 2021, its ornamental gardens, tumbling fountains and stately Indo-Saracenic architecture describing a love story between India and the West. Set on a 21-acre private island r…
Skills: Culinary strategy, Menu development, Luxury hospitality management, Financial management, Food cost analysis
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates · On-site
Company Description Sofitel Al Hamra Beach Resort Job Description To be an Heartist of the Front Office and of the hotel, in and outside the work place.To always keep the working area clean and well maintained.To properl…
Skills: Front office operations, Guest relations, Telephone etiquette, Check-in and check-out procedures, Complaint resolution
Melbourne, Victoria, Australia · On-site
Company Description Marmelo is a restaurant and bar inspired by the coastal cuisine of Portugal and Spain with a focus on fresh and seasonal ingredients. Recently appointed by Gourmet Traveller as the Victorian Restauran…
Skills: Cocktail preparation, Wine knowledge, Spirits knowledge, Customer service, Bar operations
Ubud, Bali, Indonesia · On-site
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you b…
Skills: Restaurant management, Operational oversight, Guest satisfaction, Profitability management, Service standards
Candolim, Goa, India · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Food Preparation, Culinary Techniques, Kitchen Management, HACCP, Food Safety
Cairns, Queensland, Australia · On-site
Company Description Pullman Cairns International is a premier five-star hotel located in the heart of Tropical North Queensland, where refined hospitality meets vibrant guest experiences. As part of the globally recognis…
Skills: Kitchen maintenance, Hygiene standards, Food safety, Dishwashing, Equipment cleaning
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The Events & Sales Coordinator will manage conference activities from confirmation to post-event follow-up while assisting the Director of Sales and Marketing with administrative tasks and client proposals. The role also involves conducting site inspections, coordinating between departments, and supporting sales and marketing initiatives to drive business growth.
Candidates must have at least 12 months of experience in hotel operations or an events and sales role. A bachelor or tertiary qualification in hospitality is required, along with proficiency in Microsoft Office Suite.
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.
Ensure up-to-date knowledge of rates, packages and operational details of the hotel in order to be able to handle site inspections with the hotel’s client base.
Handle all incoming telephone calls and follow through using own initiative.
Assist in telemarketing for new clients and define their potential to the business, preparing a weekly outcome summary report DOSM.
Assist the DOSM with administration as required, maintaining electronic files of all contracts, wholesaler, group and corporate rates. Assist with any specified projects relating to internal/external promotions.
Assist the DOSM with proposals, drafting documents, mail-outs and outgoing communication material.
Ensure the hotels’ marketing guidelines and brand standards are adhered too.
Assist in the distribution of materials when required e.g. hotel brochures, sales kits for external promotions.
Complete organisation of conference activity / events from confirmation to post-event follow-up in order to ensure client satisfaction.
Co-ordinate between conferencing and other relevant departments to ensure that preparations for conferences have been made.
Attend and actively participate in daily & weekly Banquet Event Order meetings and, where appropriate, sales meetings respecting the confidentiality of issues that may be discussed formally or informally.
Assist as required in the management of food and beverage service within the conferencing and outside catering areas.
Assist in the maintenance of conference database of key contacts / clients, as well as other sales and marketing activities (prospect call, marketing activity and support when coordinated by line manager).
Preparation and follow-up of conference proposals in conjunction with the Sales Manager, covering venue, function, menu and accommodation costs.
Co-ordination and hosting of familiarization and site inspection activity including follow-up.
Minimum 12 months’ experience in either hotel operations or an events and sales role.
An understanding of the Hotels property management system will be an advantage, along with Microsoft Office Suite.
Bachelor or tertiary qualified hospitality qualifications
Strong focus and passion for hotel operations.
Sound understanding of emerging trends in the industry.
Ability to work independently and demonstrated initiative in a dynamic environment.
Strong focus and passion for hotel operations.
Confident and articulate communication, negotiation, relationship and networking skills.
Time management skills with the ability to multitask.
Strong personal integrity.
Entrepreneurial spirit with drive, ambition and high level of energy.
Good interpersonal skills with ability to communicate with all levels of team members. Multicultural awareness and able to work with people from diverse cultures.
Flexible and able to embrace and respond effectively to change.
Ability to work weekends if/when required by clients.
Role model in Accor values and Heartist culture.
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
