Gold Coast City, Queensland, Australia · On-site
Mantra Broadbeach on the Park is nestled in the heart of Broadbeach located within walking distance to the light rail and overlooking Victoria Park with a vast dining hub and its feet. The property consists of one, two a…
Skills: Hotel Front Desk Operations, Customer Service, Team Collaboration, Multi-tasking, Time Management
Paris, Ile-de-France, France · On-site
Description de l'entreprise Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous app…
Skills: Building Maintenance, Preventive Maintenance, Curative Maintenance, Safety Standards Compliance, Vendor Management
Amsterdam, North Holland, Netherlands · On-site
Company Description NOTE: We do not provide visa nor accommodation. Make sure to only apply when you are already residing in the Netherlands. Novotel Amsterdam City Novotel Amsterdam City is one of the largest 4‑star hot…
Skills: Guest Relations, Check-in/Check-out, Administrative Tasks, English Communication, PMS Opera
Ras Al Khaimah, Ras al-Khaimah, United Arab Emirates · On-site
Company Description We believe in performance, agility, innovation, fun, collective intelligence, and empowerment. We take great pride in celebrating successes, yet we do also accept to fail so we can bounce back even st…
Skills: Microsoft Office, Administrative Support, Time Management, Multi-tasking, Problem Solving
Bordeaux, Nouvelle-Aquitaine, France · On-site
Description de l'entreprise Description de l'entreprise : Saisissez la magnifique opportunité de rejoindre l'équipe d'un Hôtel Luxury Lifestyle 5* unique en son genre. Le Mondrian Bordeaux a été construit autour d'un bât…
Skills: Night Audit, Opera PMS, Guest Relations, Front Office Management, English Fluency
Ribeirão Preto, São Paulo, Brazil · On-site
Descrição da empresa "Por que trabalhar na Accor? Somos muito mais do que um líder mundial. Damos as boas-vindas a você como você é e você pode encontrar um trabalho e uma marca que combinem com sua personalidade. Apoiam…
Skills: Customer Service, Communication, Check-in/Check-out, Reservations Management, English Fluency
Mâcon, Bourgogne – Franche-Comté, France · On-site
$13/hr–$14/hr
Description de l'entreprise Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous app…
Skills: Food Preparation, Cooking, Food Safety, Hygiene Standards, Inventory Management
Dubai, Dubai, United Arab Emirates · On-site
Company Description At Ennismore, we do things a little differently. We’re a small team with big ambitions, and food & beverage sits right at the heart of what makes our properties stand out. From neighbourhood restauran…
Skills: Restaurant Management, Luxury Service Standards, Team Leadership, Guest Relations, Operational Oversight
Brussels, Brussels-Capital, Belgium · On-site
Description de l'entreprise The Hoxton, Brussels est notre premier hôtel en Belgique, occupant un bâtiment de style brutaliste et ancien siège européen d'IBM. Il dispose de 198 chambres de différentes tailles, d'un lobby…
Skills: Bar Service, Cocktail Creation, Alcohol Knowledge, Customer Service, Billing and Payment Processing
Mâcon, Bourgogne – Franche-Comté, France · On-site
$12/hr–$13/hr
Description de l'entreprise Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous app…
Skills: Customer Service, Leadership, Wine Pairing, Menu Knowledge, Conflict Resolution
Baghdad, Baghdad Governorate, Iraq · On-site
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you b…
Skills: Cleaning, Sanitization, Time Management, Organizational Skills, Chemical Handling
Hyères, Provence-Alpes-Côte d'Azur, France · On-site
Description de l'entreprise Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous app…
Skills: Cleaning techniques, Attention to detail, Organization, Discretion, Autonomy
Paris, Ile-de-France, France · On-site
$637/hr–$2k
Description de l'entreprise Marque de luxe bicentenaire, Potel et Chabot incarne la gastronomie d’exception et l’excellence française dans toute son élégance mais aussi son formalisme. Potel et Chabot est une expérience …
Skills: Food Preparation, HACCP Standards, Hygiene and Cleaning, Waste Management, Culinary Techniques
Doha, Qatar · On-site
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Guest Service, Food & Beverage Operations, Mise-en-place, Upselling Techniques, Menu Knowledge
Amsterdam, North Holland, Netherlands · On-site
Beschrijving van het bedrijf Novotel Amsterdam City en Mercure Amsterdam City Als Events, Marketing & Sales Stagiair ben je werkzaam voor 2 hotels namelijk Novotel Amsterdam City en Mercure Amsterdam City. Beide hotels z…
Skills: Event Planning, Digital Marketing, Sales Support, Social Media Management, Newsletter Creation
Boston, Massachusetts, United States · On-site
$85k–$90k/yr
Company Description Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our di…
Skills: F&B Management, Budgeting, Staff Supervision, Guest Relations, Menu Planning
Kochi, Kerala, India · On-site
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Procurement Strategy, Vendor Management, Contract Negotiation, Supply Chain Management, Budget Management
Luxembourg, Luxembourg · On-site
Description de l'entreprise Hôtel avec Suites spacieuses pour court et moyen séjour Faites une pause au Novotel Suites Luxembourg. Cet hôtel 4 étoiles, situé sur le plateau du Kirchberg et proche du centre-ville, est l'e…
Skills: Guest Relations, Front Office Operations, Upselling, Conflict Resolution, English Proficiency
Gentilly, Ile-de-France, France · On-site
$29k–$30k/yr
Description de l'entreprise L’hôtel Ibis Paris Porte d'Italie, situé à Gentilly (94), est un établissement de 283 chambres doté d’un espace dynamique incluant un restaurant, un bar, un espace de travail et des salles de …
Skills: Electrical Maintenance, Electrical Diagnostics, Plumbing, Locksmithing, Painting
Lisbon, Portugal · On-site
$1k–$1k/mo
Descrição da empresa No Mama Shelter, acreditamos que a nossa equipa é o nosso maior bem. Independentemente do teu papel, todos somos importantes para tornar a experiência do cliente tão memorável quanto possível. A noss…
Skills: Sales Mindset, Event Management, Customer Service, Interpersonal Communication, Time Management
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Act as the primary point of contact for guests from check-in to check-out to ensure a high-quality hospitality experience. Responsibilities include managing reservations, promoting hotel amenities, and providing local area recommendations.
Previous experience in hotel front desk operations is preferred. Candidates must be able to work a flexible schedule including nights, weekends, and public holidays.
Mantra Broadbeach on the Park is nestled in the heart of Broadbeach located within walking distance to the light rail and overlooking Victoria Park with a vast dining hub and its feet. The property consists of one, two and three bedroom apartments for guests to experience. A stones-throw away from Pacific Fair Shopping Centre where you can shop till you drop or find the perfect spot on the beach to relax, play beach sports and more on your days off!
Purpose
As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.
Primary Responsibilities
Skills and Experience
Accor Benefits
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
