Gold Coast City, Queensland, Australia · On-site
Mantra Sun City, located in the heart of Surfers Paradise on the Gold Coast and within walking distance from the light rail. The property offers a range of accommodation options from hotel style rooms to apartments and p…
Skills: Hotel Front Desk Operations, Customer Service, Team Collaboration, Multi-tasking, Time Management
Palm Cove, Queensland, Australia · On-site
Peppers Beach Club & Spa, located in the idyllic beachside destination of Palm Cove, just 30 minutes north of Cairns in Far North Queensland, is a perfect blend of plantation charm and beach chic. The resort offers a var…
Skills: Hotel Front Office Operations, Leadership, Team Management, Reservation Systems, Property Management Systems
Melbourne, Victoria, Australia · On-site
Accor Hospitality Services is pioneering the transformation of tomorrow's world by addressing the daily hospitality requirements of our partners throughout Australia. Our core focus is on delivering tailor-made, human-ce…
Skills: Customer Service, Food & Beverage Service, Table Service, Beverage Expertise, Coffee Crafting
Launceston, Tasmania, Australia · On-site
Welcome to Silo Day Spa, a serene retreat within Peppers Silo Hotel a proud member of the Accor Global family. Our tranquil and spacious environment is designed to offer guests the ultimate relaxation experience with two…
Skills: Massage Therapy, Facials, Body Therapies, Pedicures, Customer Service
Adelaide, South Australia, Australia · On-site
Nestled within the heart of Adelaide's CBD, you will find Mantra Hindmarsh Square. The property offers a range of self-contained apartment-style hotel suites, as well as one and two bedroom suites. Mantra Hindmarsh Squar…
Skills: Hotel Front Office Operations, Leadership, Team Management, Reservation Systems, Property Management Systems
Launceston, Tasmania, Australia · On-site
Welcome to Silo Day Spa, a serene retreat within Peppers Silo Hotel a proud member of the Accor Global family. Our tranquil and spacious environment is designed to offer guests the ultimate relaxation experience with two…
Skills: Beauty Therapy, Massage Therapy, Customer Service, Time Management, Retail Sales
Palm Cove, Queensland, Australia · On-site
Peppers Beach Club & Spa, located in the idyllic beachside destination of Palm Cove, just 30 minutes north of Cairns in Far North Queensland, is a perfect blend of plantation charm and beach chic. The resort offers a var…
Skills: Hotel Front Office Operations, Leadership, Team Management, Reservation Systems, Property Management Systems
City of Brisbane, Queensland, Australia · On-site
Accor Hospitality Services is pioneering the transformation of tomorrow's world by addressing the daily hospitality requirements of our partners throughout Australia. Our core focus is on delivering tailor-made, human-ce…
Skills: Customer Service, Hospitality Management, Written Communication, Verbal Communication, Customer Experience
Gold Coast City, Queensland, Australia · On-site
Mantra Sun City, located in the heart of Surfers Paradise on the Gold Coast and within walking distance from the light rail. The property offers a range of accommodation options from hotel style rooms to apartments and p…
Skills: Hotel Front Desk Operations, Customer Service, Team Collaboration, Multi-tasking, Time Management
Adelaide, South Australia, Australia · On-site
Nestled within the heart of Adelaide's CBD, you will find Mantra Hindmarsh Square. The property offers a range of self-contained apartment-style hotel suites, as well as one and two bedroom suites. Mantra Hindmarsh Squar…
Skills: Hotel Front Office Operations, Leadership, Team Management, Reservation Systems, Property Management Systems
Doha, Qatar · On-site
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you b…
Skills: Front Office Management, Team Leadership, Guest Relations, Opera System, Problem Solving
Doha, Qatar · On-site
Company Description Being a Pullman Heartist means embodying and conveying the brand mindset through the values of commitment, adaptability and creativity. Join a hotel that is a member of the Accor network, whose group …
Skills: Front Office Service, Guest Relations, Cash Handling, Opera PMS, Complaint Management
Doha, Qatar · On-site
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you b…
Skills: Driving, Customer Service, Communication Skills, Time Management, Vehicle Maintenance
Riyadh, Riyadh Region, Saudi Arabia · On-site
Company Description About Faena Faena creates cultural epicenters—living stages where art, design, and warm, attentive hospitality convene to craft a feast for the senses. We are a Cultural Embassy that invites guests to…
Skills: Account Management, Business Development, LNR Negotiation, OTA Management, CRM
Doha, Qatar · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Massage Therapy, Facials, Body Therapies, Client Consultation, Wellness Rituals
Doha, Qatar · On-site
Company Description Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you b…
Skills: Plumbing Installation, Pipe Repair, Blueprint Reading, Drainage Systems, Troubleshooting
Warsaw, Masovian Voivodeship, Poland · On-site
Company Description The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished landmark addresses aroun…
Skills: Kitchen Management, Mediterranean Cuisine, European Culinary Techniques, Menu Development, HACCP Regulations
Riyadh, Riyadh Region, Saudi Arabia · On-site
Company Description About Faena Faena creates cultural epicenters—living stages where art, design, and warm, attentive hospitality convene to craft a feast for the senses. We are a Cultural Embassy that invites guests to…
Skills: Sales Strategy, Government Relations, Revenue Generation, Luxury Hospitality, Contract Negotiation
Mountainview Ras El Hekma, Egypt · On-site
Company Description Portaluna, a Morgans Originals Hotel Morgans Originals are original hotels with original stories. We stand for vibrancy, intrigue and iconic details, celebrating the feeling of an infinite Friday nigh…
Skills: Team Leadership, Guest Experience Management, Menu Expertise, Upselling, Operational Efficiency
Doha, Qatar · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Carpentry, Woodworking, Furniture Repair, Tool Safety, Troubleshooting
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Act as the primary point of contact for guests from check-in to check-out to ensure a high-quality hospitality experience. Responsibilities include managing reservations, promoting hotel amenities, and providing local area recommendations.
Previous experience in hotel front desk operations is preferred. Candidates must be able to work a flexible schedule including nights, weekends, and public holidays.
Mantra Sun City, located in the heart of Surfers Paradise on the Gold Coast and within walking distance from the light rail. The property offers a range of accommodation options from hotel style rooms to apartments and penthouses. With sweeping views of the Pacific Ocean or the neighbouring Hinterland, lagoon-style pool, dining at the 100 seated Koastal Kitchen Restaurant or experiencing a special event on site, this property caters for a wide range of travellers. The Gold Coast offers so much to explore during your down time. Surf or swim the waves across a range of famous beaches, enjoy endless restaurant options, shopping meccas, music festivals and major theme parks just to name a few.
Purpose
As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.
Primary Responsibilities
Skills and Experience
Accor Benefits
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
