Cairns, Queensland, Australia · On-site
Company Description Welcome guests to the heart of Tropical North Queensland and be part of a team that creates memorable stays from the very first interaction. Pullman Cairns International is a vibrant full-service hote…
Skills: Guest Service, Luggage Handling, Communication Skills, Multitasking, Organization
Cape Town, Western Cape, South Africa · On-site
Company Description "Why work for Accor?" We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, mak…
Skills: Sales Negotiation, Account Management, Business Development, Market Analysis, Customer Relationship Management
Melbourne, Victoria, Australia · On-site
Company Description Nestled right opposite the scenic Albert Park Lake with stunning views of Melbourne’s skyline, Pullman & Mercure Melbourne Albert Park offers an unparalleled environment for both leisure and business …
Skills: Night Auditing, Customer Service, Opera PMS, Financial Reporting, Cash Handling
Chennai, Tamil Nadu, India · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Purchasing Planning, People Management, Financial Management, Operational Management, Vendor Negotiation
Melbourne, Victoria, Australia · On-site
Company Description Nestled right opposite the scenic Albert Park Lake with stunning views of Melbourne’s skyline, Pullman & Mercure Melbourne Albert Park offers an unparalleled environment for both leisure and business …
Skills: Customer Service, Complaint Handling, Upselling, Data Entry, Guest Relations
Doha, Qatar · On-site
Company Description Raffles Hotels & Resorts The Birthplace of stories and legends since 1887, Raffles is a legendary brand, steeped in history and loved by generations past, present and future. Raffles, at distinguished…
Skills: Housing Administration, Accommodation Management, Microsoft Excel, Microsoft Outlook, Organizational Skills
Jaipur, Rajasthan, India · On-site
Company Description As Accor we are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that…
Skills: Marketing Management, Communication, Sales, Hospitality Marketing
Istanbul, Istanbul, Turkey · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Sales Strategy, Client Relationship Management, Negotiation, Market Analysis, Revenue Management
Umluj, Tabuk, Saudi Arabia · On-site
Company Description Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to two nature-focused resorts. With 361 rooms, 11 distinct dining concepts, inc…
Skills: Residential Operations Management, Luxury Hospitality Management, Budget Management, Team Leadership, Customer Service Excellence
Mumbai, Maharashtra, India · On-site
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Sales Strategy, Distribution Management, Market Share Analysis, B2B Sales, Client Relationship Management
Pamekasan, East Java, Indonesia · On-site
Company Description Experience the epitome of French-inspired luxury at Sofitel Bali Nusa Dua Beach Resort, a prestigious 5-star beachfront haven boasting tropical gardens and sleek modern architecture which offers exclu…
Skills: Banquet Production, International Cuisine, Large Volume Food Preparation, Leadership, Team Management
Pamekasan, East Java, Indonesia · On-site
Company Description Experience the epitome of French-inspired luxury at Sofitel Bali Nusa Dua Beach Resort, a prestigious 5-star beachfront haven boasting tropical gardens and sleek modern architecture which offers exclu…
Skills: HVAC Maintenance, Plumbing, Electrical Systems, Preventive Maintenance, Troubleshooting
Sydney, New South Wales, Australia · On-site
Company Description Closer to home, and centrally located in the heart of the Sydney CBD, The Accor Salter Brothers Hotel Portfolio is now recruiting for a Finance Officer. The Finance Officer will be within our hub and …
Skills: Accounts Receivable, General Ledger Coding, Account Reconciliation, Microsoft Office Suite, Financial Reporting
Sunshine Coast, Queensland, Australia · On-site
Company Description Lead the future of events on the Sunshine Coast and be part of an exciting period of growth at one of Queensland’s leading resort and conference destinations. Novotel Sunshine Coast Resort and Sunshin…
Skills: People Leadership, Event Planning, Client Relationship Management, Revenue Maximisation, Upselling
Noosa Heads, Queensland, Australia · On-site
Company Description Welcome to Elysium Noosa Resort an elegant retreat set in the heart of one of Australia’s most iconic coastal destinations. Elysium Noosa has been thoughtfully reimagined across every guest touchpoint…
Skills: Housekeeping, Cleaning Standards, Chemical Handling, Time Management, Organizational Skills
Gennevilliers, Ile-de-France, France · On-site
Description de l'entreprise L’ibis Styles Paris Genevilliers est un hôtel 3 étoiles qui accueille une clientèle variée, aussi bien de loisirs que d’affaires, dans un cadre moderne et convivial. Animée par un véritable es…
Skills: Customer Service, Fols Software, English Proficiency, Billing, Payment Processing
Sunshine Coast, Queensland, Australia · On-site
Company Description Lead the fun, connection and memorable experiences that make a resort stay unforgettable. Join a vibrant coastal resort environment where every day brings new opportunities to create meaningful guest …
Skills: Leadership, Guest Experience Management, Activity Planning, Childcare, Risk Management
Noosa Heads, Queensland, Australia · On-site
Company Description Welcome to Elysium Noosa Resort an elegant retreat set in the heart of one of Australia’s most iconic coastal destinations. Elysium Noosa has been thoughtfully reimagined across every guest touchpoint…
Skills: Customer Service, Food And Beverage Service, POS System Operation, Order Taking, Communication Skills
Mackay, Queensland, Australia · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Guest Relations, Check-in Procedures, Account Settlement, Up-selling, Customer Service
Noosa Heads, Queensland, Australia · On-site
Company Description Welcome to Elysium Noosa Resort an elegant retreat set in the heart of one of Australia’s most iconic coastal destinations. Elysium Noosa has been thoughtfully reimagined across every guest touchpoint…
Skills: Housekeeping, Cleaning Standards, Chemical Handling, Time Management, Organizational Skills
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Concierge is responsible for welcoming guests, managing seamless arrivals and departures, and providing lobby support. This includes physically assisting guests with their luggage and ensuring a personalized hospitality experience.
Candidates should have a guest-focused approach and the physical capability to lift and move luggage regularly. Previous experience in concierge or front office roles is preferred, along with flexible availability for weekends and public holidays.
Welcome guests to the heart of Tropical North Queensland and be part of a team that creates memorable stays from the very first interaction.
Pullman Cairns International is a vibrant full-service hotel offering 324 contemporary guest rooms, 13 versatile event spaces and Coco’s Kitchen + Bar. Ideally located in the centre of Cairns, the hotel welcomes a diverse mix of leisure and corporate travellers from around the world.
Known for its warm hospitality, dynamic atmosphere and exceptional service, the hotel provides a unique environment where every day brings new guests, experiences and opportunities to showcase the best of Cairns.
As part of the global Accor network, you’ll join a passionate team committed to creating personalised experiences while sharing the beauty of Tropical North Queensland with our guests.
We are seeking a warm, enthusiastic and guest-focused Concierge to join our Front Office team.
As one of the first points of contact for our guests, you’ll play an important role in creating seamless arrivals, departures and memorable stays. This is a hands-on, physically active role where you’ll combine exceptional guest service with luggage handling, guest assistance and lobby support.
You’ll spend much of your day assisting guests with their luggage, supporting arrivals and departures, and ensuring every guest feels welcomed and cared for. This role requires regular physical activity, including lifting and moving luggage and being on your feet throughout the shift.
This is a great opportunity for someone who enjoys connecting with people, thrives in a busy hotel environment and takes pride in delivering genuine, personalised hospitality.
We’re looking for someone who brings:
Accor is one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries, the career development opportunities are endless.
We are an inclusive employer, and our ambition is to attract, recruit, and develop diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
