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Full-time
high school, professional certificate
Posted 26d ago
~40 hrs/week
Responsibilities
Responsible for the comprehensive cleaning and maintenance of guestrooms, including dusting, bed making, and bathroom sanitation according to brand standards. Additionally, the role involves managing linen supplies, reporting maintenance issues, and providing courteous assistance to guests.
Requirements
Requires a high school diploma or vocational training, with one year of work experience preferred. Candidates must be fluent in English and possess a friendly disposition with high standards of personal grooming.
Full job description
Company Description
Fairmont The Palm is a luxury, world-class resort located on the iconic Palm Jumeirah Island in Dubai. The hotel features 391 guest rooms and suites with dedicated Fairmont Gold rooms and lounge. A total of 11 food and beverage outlets on property offer international dining options including Michelin Guide recommended 2022 and 2023 Little Miss India, Frevo - Brazilian Churrasco experience, Seagrill Bistro, Ba Restaurant and Lounge, Blowfish, Flow Kitchen, The Cigar Room, Vuvuzela and others. Fairmont The Palm also features an expansive pool and beach area with a health club, Serenity Spa Dubai - The Art Of Well Being and the Fairmont Falcons Kids’ Club.
Job Description
Overall cleaning of the guestrooms to include, but not limited to: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies, etc. as per brand standards.
To use the cleaning in progress sign and keep the doors closed at all times, when making up rooms.
To call room service for removal of trays/trolleys.
Maintain proper usage of cleaning supplies and equipment.
Take accurate room status reports at the end of the shift.
Keep linen closets, supply closet and landing organized and clean.
Empty vacuum cleaner each time when it is nearly full.
Reports any problems or questions to Supervisor assigned to your floor
Offer assistance to guest and colleagues in a courteous manner.
Use hands to lift, carry, or pull objects that may be heavy.
Submit instantly and turn over to security any lost and found items.
Take responsibility for reporting any rooms, which do not require service, DND, not slept in on assigned floor.
To report to Floor Housekeeper any mattress protector, blankets, bedspreads, valances in need of change.
To report any suspicious person to Housekeeping office or security.
Inform anything, which may be a Health & Safety hazard.
Maintain excellent grooming and uniform standards.
To report any equipment malfunctioning.
Read, Understand and follow all department policies
Other duties as assigned.
Qualifications
High School diploma, vocational training and/or 1 year work experience.
Fluent in English (written & verbal) essential.
Previous experience in luxury hotel environment desirable but not essential
Friendly and pleasant disposition with people interaction skills.
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage