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Part-time
Career Opportunities, Community Environment, Skill Development
Posted 24d ago
~40 hrs/week
Responsibilities
Provide professional front office service to guests, including managing requests and providing local attraction guidance. Responsibilities also include handling guest luggage and performing valet parking duties.
Requirements
Candidates must have a can-do attitude, exceptional communication skills, and high computer literacy. A full Tasmanian Manual Drivers Licence is essential for the role.
Full job description
Company Description
“Hospitality is a work of Heart” at ibis Styles Hobart! Centrally located on Macquarie Street, the 296-room Ibis Styles Hobart is Tasmania's largest hotel and is a short walk from Hobart's famous waterfront and Salamanca Market.
We are seeking a casual Front Office All Rounder at our Front Office, who wants more than just a job. Everything we do, we do to help our guests and our people feel welcome and valued to give them the best experience possible.
Join us, and become a Heartist®
Job Description
Provide efficient, friendly and professional service to all guests.
Show efficiency in constantly striving to provide total customer satisfaction.
Take initiative to ensure that interactions with our guests (internal or external) are positive, productive, and professional.
Logging all guest requests to ensure all request are met within established timeframes
Following up with the relevant team member to ensure guest requests are being fulfilled
Assisting and directing guests with local attractions and directions
Securely storing and delivering guest luggage
Assist with and cover valet parking as required.
Qualifications
An energetic, team-focused and can-do attitude
Enthusiasm to connect with guests and to hear their story
Exceptional communication skills, both written and verbal
High level of computer literacy
Excellent attention to detail
The ability to work across a 24/7 roster - evenings, mornings and weekend
Full Tasmanian Manual Drivers Licence is essential
Additional Information
A fun work environment where your job is simply to make people happy!
A genuine sense of community… our team is one big family
Share your love of Hobart! Our guests want your insider knowledge on what to experience when they visit this great city
Develop invaluable skills you can use in all walks of life – customer service, communication, time management, problem solving and resilience!
If hospitality is your thing, the career opportunities are endless as part of Australia’s largest hospitality employer, Accor
Be part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage