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Part-time
professional certificate
Free hotel stays for up to 10 nights per year, Discounts at Ennismore bars and restaurants, Global hotel room discounts, Access to Accor's ALL Heartists program, Professional development opportunities, Competitive package
Posted 21d ago
~40 hrs/week
Responsibilities
Manage overnight guest services and reception operations to ensure a high-quality guest experience. Perform night audit duties, including balancing cash register accounts and preparing daily receipts.
Requirements
Requires a hotel business training course and previous management experience with fluent English skills. Candidates should possess a strong personality, a proactive attitude, and the ability to inspire both guests and team members.
Full job description
Company Description
Part of Ennismore, a global collective of entrepreneurial and founder-built brands that are rooted in culture and community, 25hours Hotels has made its Australian debut.
Introducing 25hours Hotel The Olympia, which opened in the vibrant Sydney suburb of Paddington. Housed within the iconic West Olympia Theatre, the hotel features 109 rooms, multiple dining spaces including The Palomar restaurant, Jacob the Angel café, and Monica, the roof-top bar. A new era awaits at 25hours Hotel The Olympia which will shape and transform the local hospitality scene, welcoming a vibrant and diverse team, bringing its vision to life.
Job Description
From check-in to “see you again,” our Front Office team will ensure guests are happy from their first moment till their last. As the Night Auditor, you are someone who can rock the night away and reimagine how guest service looks for those who don’t hit the hay before midnight. Night audit is a given and we need to get that right, but there’s more to it.
What does your workday look like …
Come as you are and always have fun with our people every day;
Even when you’re at the reception late at night, you’ll make sure that guests aren’t just contented, but enthusiastic;
Make sure that the cash register accounts are done and the day’s receipts are checked before everybody wakes up again;
Be available through the night as a contact person for all our guests’ needs;
Make sure things run smoothly when guests arrive at the hotel reception, and that the admin processes are on point;
Ensure necessary handover of information is passed on to the AM crew.
Qualifications
We are looking for you – with personality and that certain something …
You’ve completed a course of training in the hotel business, gained some management experience and can speak English fluently;
You can inspire your team just as you can inspire your guests. On top of this, you know your way around town and always have tips for partying up your sleeve;
You’re a doer – and even if you do it wrong sometimes, you openly admit it;
You’re not just bringing your abilities, but also your character.
Additional Information
WHAT’S IN IT FOR YOU
Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand;
Get to know our 25hours hotels and stay for free for a maximum of 10 nights per year as an employee;
Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world;
The chance to challenge the norm and work in an environment that is both creative and rewarding;
Access to Accor's ALL Heartists program, offering exclusive discounts, offers, and experiences at Accor hotels and partner locations;
A competitive package and plenty of opportunity for development.
Job-Category: Rooms
Job Type: Permanent
Job Schedule: Part-Time
Related keywords
Night AuditHospitalityFront OfficeGuest RelationsHotel ManagementCashieringReceptionEnnismoreAccorALL HeartistsRooms Division
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage