We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passio…
Skills: Front Office Operations, Leadership, Team Management, Customer Service, Roster Planning
We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passio…
Skills: Housekeeping management, Leadership, Team training, Quality assurance, Communication
Waiter/Waitress (Mandarin speaker) - Fairmont The Red Sea
Umluj, Tabuk, Saudi Arabia · On-site
Entry level$4.3B raised
Company Description Raffles & Fairmont Red Sea, positioned in the Kingdom’s groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. With 361 rooms, eleven distinct dining concepts, includ…
Skills: Mandarin Speaking, Guest Service Excellence, Food And Beverage Service, Product Knowledge, HACCP Compliance
Company Description A Storied Past. A Brilliant Future. For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tall…
Mandelieu-la-Napoule, Provence-Alpes-Côte d'Azur, France · On-site
Entry level$4.3B raised
Description de l'entreprise Vous souhaitez participer à notre bonne expérience client en leur faisant bénéficier de votre excellent relationnel et de votre sens du service ? Vous avez un esprit d'équipe basé sur l'entrai…
Skills: Guest Relations, Night Audit, Billing, Cash Management, Customer Service
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Housekeeping, Time Management, Organizational Skills, Guest Relations, Attention to Detail
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Event Planning, Catering Management, Budgeting, Vendor Management, Customer Service
Company Description Raffles is a collection of luxury hotels and resorts worldwide, each distinguished by its luxury, elegance and residential charm. Raffles Hotels & Resorts are one-of-a-kind properties, each one a land…
Description de l'entreprise Rejoignez un hôtel membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons en vous et en ce que vous app…
Skills: Room Cleaning, Dusting, Bed Making, Vacuuming, Bathroom Cleaning
Company Description Raffles & Fairmont the Red Sea, positioned in the kingdom's groundbreaking Red Sea Project, will provide visitors access to a nature-focused resort. with 361 room, eleven distinct dining concepts, inc…
Skills: Guest Engagement, Food and Beverage Service, English Communication, Interpersonal Skills, Time Management
People & Culture Coordinator - Mövenpick Hotel Amman
Amman, Amman, Jordan · On-site
Mid level$4.3B raised
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Human Resources Administration, Employee Relations, HRMS, Bayan System, Microsoft Office
Company Description At Mövenpick BDMS Wellness Resort Bangkok, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular ci…
Skills: Content Creation, Social Media Management, Digital Marketing, Community Engagement, Copywriting
Company Description At Mövenpick BDMS Wellness Resort Bangkok, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular ci…
Skills: Housekeeping Management, Team Leadership, Cleaning Operations, Inventory Management, Communication
Réceptionniste / Welcomer Tournant (H/F/X) - EXTRA
Nanterre, Ile-de-France, France · On-site
Mid level$4.3B raised
Description de l'entreprise Good news, la team du Novotel la Defense Nanterre recrute en extra ! Envie de faire partie de cette aventure unique ? Rejoins la team du Front Office pour vivre une aventure unique ! Hôtel rén…
Skills: Hotel Reception, Opera Cloud, English Proficiency, Customer Service, Billing and Payments
Company Description At Mövenpick BDMS Wellness Resort Bangkok, we offer a perfect harmony of comfort and recuperation for guests seeking a restful escape while still in the heart of Bangkok, one of Asia’s most popular ci…
Skills: Western Cuisine, Thai Cuisine, Food Preparation, Mise En Place, HACCP
Kathmandu Metropolitan City, Bagamati Province, Nepal · On-site
Entry level$4.3B raised
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Kathmandu Metropolitan City, Bagamati Province, Nepal · On-site
Entry level$4.3B raised
Company Description Join us at Accor, where life pulses with passion! As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle dest…
Skills: Guest Relations, Interpersonal Communication, Problem Solving, Pressure Management, Team Collaboration
Description de l'entreprise Rejoignez un hôtel membre du réseau Accor, situé à 2 pas du Centre ville de Périgueux, avec une équipe jeune et dynamique. Description du poste Vos missions: - Accueillir les clients en arrivé…
Company Description We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work bri…
Skills: Public Relations, Press Release Writing, Media Coordination, Content Editing, Corporate Communications
Company Description La Cigale Hotel Managed by Accor is a prestigious five-star luxury hotel situated in the dynamic center of Doha, Qatar. Recognized as a prominent landmark for both business and leisure travelers, the …
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$79k–$100k/yr
Full-time
All Heartist Membership, Family & Friends Discounts, Accor Live Limitless Loyalty Program, Accor Academy Training, Typsy Training, Career Development Opportunities
Posted 11d ago
~40 hrs/week
Responsibilities
The role involves overseeing daily front office operations, managing staff performance, and ensuring high-quality guest service standards. Responsibilities also include financial oversight, property security, and maintaining compliance with health and safety regulations.
Requirements
Candidates must have demonstrated experience in hotel front office operations and leadership roles. Proficiency in property management systems and the ability to work a flexible schedule including nights and weekends is required.
Full job description
We are Accor, a world leader in the hospitality industry represented in 110 countries and over 5,000 hotels globally. Placing people at the heart of what we do with more than 300,000 hospitality experts, nurturing passion for service and achievement beyond limits. Building on the strength of our teams, we personalise expert solutions to break new ground and reimagine hospitality to inspire new ways to experience the world.
Role: Hotel Manager Positions - Front Office Supervisor, Duty/Assistant Manager, Night Manager and Front Office Manager
Salary: $79,400 to $100,000 annually
Location: This role will be based in Far North Queensland, encompassing Pullman Port Douglas and Pullman Palm Cove
Contract: Permanent Full-Time
Employer: Mantra Hospitality Admin Pty Ltd
Date Posted: 27 July 2026
Applications Close: 24 August 2026
As our next Front Office Supervisor or Duty/Assistant Manager, you will:
Take the helm and guide the front office’s day-to-day operations with expertise
Lead the Front Office Team like a mentor, nurturing growth and skill-building in a supportive atmosphere
Collaborate with guests, extending a helping hand to find solutions for any challenges that may arise
Contribute to roster planning and preparation
Embrace authenticity and let your unique self-shine in every shift
As our next Night Manager, you will:
Manage nightly hotel operations and ensure the safety of all individuals on the premises during your shift
Deliver continuous customer service throughout the evening, encompassing check-ins, checkouts, and addressing guest inquiries
Manage the reception desk and oversee night audit and reporting procedures
Uphold overnight property security standards
Assist in preparing for the daytime team's operations
As our next Front Office Manager, you will:
Confidence in communicating with guests and colleagues to ensure cohesive collaboration
Conquer challenges alongside guests, transforming dilemmas into success stories through creative solutions
Recruit, train, and mentor Front Office team members, nurturing their professional growth, and diligently monitoring their performance
Adhere to OH&S requirements, promptly respond to emergencies, and prioritise the safety of both guests and staff
Exhibit proficiency in accurately handling reservations, managing guest accounts, and analysing reports and data
Closely monitor budgets, expenditure, and revenue to make informed operational decisions and achieve financial objectives
Qualifications & Experience (Applicable to All Roles):
Demonstrated expertise in Hotel Front Office Operations, marked by a vibrant track record of assuming leadership roles as a Team Leader or Supervisor
Proficiency in using reservation and property management systems is a plus
Ability to multitask and thrive under pressure, fuelled by epic organisational and time management skills
Masterful in the art of both the written and spoken communication
Capable of embracing a flexible rotating schedule, including nights, weekends, and public holidays
Accor Benefits
ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career
At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.
Everyone has a story and we want to learn yours. We invite you to APPLY NOW.
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage
We are Accor
We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world.
We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts.
Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
Offices: 82 rue Henri Farman, Issy-les-Moulineaux, Paris Region 92130, FR · 82 Rue Henry Farman, Issy-les-Moulineaux, IdF 92130, FR · 14, Jalan Jend. Sudirman, Jakarta Pusat, Jakarta 10220, ID · Av. Doutora Ruth Cardoso, 7815, Sao Paulo, SP 05425-070, BR
Hospitality and CateringResortsLeisureHospitalityHotelMarketingLocation Based ServicesSEOTourismFood and Beverage