Birmingham, England, United Kingdom · Hybrid
$80k–$90k/yr
Company Overview Absolute Collagen is the UK’s best-selling liquid collagen supplement and a fast-growing wellness brand operating at the intersection of beauty, health and nutrition. Founded in 2017 by Maxine and Darcy …
Skills: Retail Strategy, Account Management, Commercial Strategy, P&L Management, Pricing Strategy
Birmingham, England, United Kingdom · Hybrid
$30k–$35k/yr
Company Overview Absolute Collagen is the UK's leading liquid collagen brand, operating at the intersection of beauty, wellness and nutrition. Built around a subscription-first model and a highly engaged customer communi…
Skills: Knowledge Management, Content Creation, AI Optimization, Customer Experience Strategy, Data Analysis
Birmingham, England, United Kingdom · Hybrid
Job Description We are Absolute Collagen, the Original Collagen Specialists and one of the top 100 certified great places to work! Come and join us in a world of limitless potential, where absolute possibilities become e…
Skills: Customer Service, Customer Retention, Complaint Management, Microsoft Office, Google Suite
Birmingham, England, United Kingdom · Hybrid
Company Overview Absolute Collagen is the UK's leading liquid collagen brand, helping women age powerfully through science-backed wellness products. Operating at the intersection has built a highly engaged customer commu…
Skills: Technical SEO, Content Strategy, Keyword Research, Digital PR, AI Search Optimization
Birmingham, England, United Kingdom · Hybrid
$30k–$35k/yr
Company Overview Absolute Collagen is the UK's leading liquid collagen brand, operating at the intersection of beauty, wellness and nutrition. Built around a subscription-first model and a highly engaged customer communi…
Skills: Knowledge Management, Content Creation, AI Optimization, Customer Experience Strategy, Data Analysis
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Head of Retail will lead the retail growth strategy by strengthening existing partnerships and identifying new opportunities across various retail channels. They are responsible for managing retail trading performance, ensuring alignment between retail and DTC channels, and driving brand discovery and trial.
The ideal candidate has strong retail experience, particularly within beauty, wellness, or FMCG sectors, and a proven track record of managing major retail accounts. They must possess commercial acumen, P&L management skills, and the ability to work cross-functionally to execute growth plans.
Company Overview
Absolute Collagen is the UK’s best-selling liquid collagen supplement and a fast-growing wellness brand operating at the intersection of beauty, health and nutrition.
Founded in 2017 by Maxine and Darcy Laceby, the business has built a highly engaged customer community of over 60,000 subscribers within a subscription-first, omnichannel model. The brand has grown through strong customer advocacy, high retention and a loyal subscriber base.
Backed by private equity investor Livingbridge, Absolute Collagen is now focused on its next phase of growth, Alongside our established DTC business, retail is becoming an increasingly important part of our strategy, helping more customers discover, understand and access the brand.
With an existing major high street retail partnership with Boots and significant opportunity ahead, we are looking for an ambitious Head of Retail to lead the next stage of growth. As a brand in a highly informed and increasingly scrutinised category, science, efficacy and customer trust are central to how Absolute Collagen shows up across every channel.
Why This Role Exists
Retail is becoming a major growth engine for Absolute Collagen, and we need a commercially sharp, high-energy retail leader to help unlock its full potential.
This role has been created to lead and accelerate our retail strategy, strengthen our existing retail partnership, and open the right new doors across beauty, wellness, supplements, pharmacy, grocery and premium specialist channels.
The Head of Retail will be responsible for building a retail channel that complements and supports our DTC business, rather than simply competing with it. This means thinking carefully about pricing, positioning, product mix, retail execution and customer discovery.
This is a role for someone with drive, pace and ideas, someone who can build strong retailer relationships, spot commercial opportunities, and make things happen.
Role Impact
Build retail into a major growth engine
This role will lead the next stage of retail growth for Absolute Collagen, turning retail from an emerging channel into a meaningful contributor to revenue, brand awareness and customer acquisition.
Strengthen existing retail performance
The Head of Retail will own and develop our existing major high street retail partnership, ensuring the account is commercially strong, well managed and delivering against its full potential.
Open the right new doors
They will identify and unlock new retail opportunities across supplements, wellness, beauty, pharmacy, grocery, premium specialist channels and selected international markets.
Make retail and DTC work together
A key part of the role is ensuring retail supports, rather than undermines, our DTC business. This means making smart decisions around pricing, product mix, positioning, promotions and customer journey.
Bring the brand to life in retail
This person will ensure our products do not just land in retail, they work in retail. They will help shape the right activations, campaigns, science education and retailer partnerships to drive discovery, trial and repeat purchase.
What Success Looks Like (12 Months)
Key Responsibilities
Retail Growth and expansion
Lead the retail growth strategy, strengthening our existing major high street partnership while identifying the right new opportunities across supplements, wellness, beauty, pharmacy, grocery, premium specialist channels and selected international markets.
This includes building strong retailer relationships, leading commercial conversations, shaping account plans, and understanding which products are best suited to which retail environments — from premium positioning to volume growth.
Retail Performance
Own retail trading performance, ensuring the channel delivers against revenue, margin and growth expectations.
This includes managing forecasts, trading calendars, performance reviews, pricing, promotions, stock planning and retailer requirements, while working closely with finance, operations and supply chain to deliver strong commercial outcomes.
Brand & Omnichannel Alignment
Ensure retail supports the wider Absolute Collagen ecosystem, including DTC, ecommerce, brand, marketing, product education and customer experience.
This includes making sure retail activity drives discovery, trial and repeat purchase, while supporting brand positioning through credible messaging, clear efficacy-led education, strong launches, campaigns, activations and retailer partnerships.
Experience & Capability
The successful candidate will bring:
You may already be a Head of Retail, or you may be a strong Senior National Account Manager or Senior Retail Lead ready to step into a broader role.
You will bring strong retail experience, ideally within supplements, wellness, beauty, pharmacy, FMCG or a related consumer category. Experience working with Boots or a similar major UK retailer is important.
You will be commercially sharp, proactive and confident managing retailer relationships, negotiations, performance and growth plans.
You will be someone who brings ideas and executes them. You will be comfortable thinking strategically, but just as willing to get into the detail and make things happen.
You will bring:
Age Powerfully 💪 Ageing isn’t the problem. Losing collagen is. For skin that’s smooth, firm and absolutely thriving ✨
Established in 2017, Absolute Collagen was created with one mission - to create a daily collagen supplement that allows both men & women to look and feel their absolute best. Now, six years later AC has evolved as the UK’s fastest growing collagen brand with an array of awards to its name. What started with just a signature collagen supplement has now led to a catalogue of products including our expertly formulated collagen-boosting Maxerum serum and our award-winning haircare range. Alongside the evolution of our products, also comes the evolution of our brand. The “Strong In Your Skin” campaign focuses on encouraging people to look and feel empowered in their own skin. We explore what it means to be strong in your own skin, through telling real stories of men and women who have championed and believed in Absolute Possibility. Whether this means being more confident, more fearless or just more open, Absolute Collagen believes that there is no better feeling than harnessing your strengths from the inside and out. From our co-founders Maxine and Darcy Laceby to our community of Absoluters, we believe that when you feel strong in yourself absolutely anything is possible. Absolute Collagen is a powerful liquid collagen supplement that provides your body with an abundance of benefits both internally & externally. In the arena of ingestible beauty products, collagen has long been recognised as the star player. Here at Absolute Collagen we have perfected the formula for a liquid collagen supplement that will help you look and feel your absolute best. Absolute Collagen’s unique anti-ageing formula provides you with the highest concentrated dose of 8000mg of premium hydrolyzed marine collagen in the most convenient way. It is also infused with Vitamin C and protein which works synergistically with the collagen for optimum skin rejuvenation and tissue renewal. Taking Absolute Collagen as your daily supplement ensures to give you the best benefits possible.
Offices: 49 Greek Street, London, London W1D 4EG, GB
Age Powerfully 💪 Ageing isn’t the problem. Losing collagen is. For skin that’s smooth, firm and absolutely thriving ✨
Established in 2017, Absolute Collagen was created with one mission - to create a daily collagen supplement that allows both men & women to look and feel their absolute best. Now, six years later AC has evolved as the UK’s fastest growing collagen brand with an array of awards to its name. What started with just a signature collagen supplement has now led to a catalogue of products including our expertly formulated collagen-boosting Maxerum serum and our award-winning haircare range. Alongside the evolution of our products, also comes the evolution of our brand. The “Strong In Your Skin” campaign focuses on encouraging people to look and feel empowered in their own skin. We explore what it means to be strong in your own skin, through telling real stories of men and women who have championed and believed in Absolute Possibility. Whether this means being more confident, more fearless or just more open, Absolute Collagen believes that there is no better feeling than harnessing your strengths from the inside and out. From our co-founders Maxine and Darcy Laceby to our community of Absoluters, we believe that when you feel strong in yourself absolutely anything is possible. Absolute Collagen is a powerful liquid collagen supplement that provides your body with an abundance of benefits both internally & externally. In the arena of ingestible beauty products, collagen has long been recognised as the star player. Here at Absolute Collagen we have perfected the formula for a liquid collagen supplement that will help you look and feel your absolute best. Absolute Collagen’s unique anti-ageing formula provides you with the highest concentrated dose of 8000mg of premium hydrolyzed marine collagen in the most convenient way. It is also infused with Vitamin C and protein which works synergistically with the collagen for optimum skin rejuvenation and tissue renewal. Taking Absolute Collagen as your daily supplement ensures to give you the best benefits possible.
Offices: 49 Greek Street, London, London W1D 4EG, GB
