Costa Mesa, California, United States · On-site
$121k–$161k/yr
Product Manager Technology sits at the center of AAA’s next chapter. Auto Club Enterprises is turning 125 years of roadside trust into membership and digital products that redefine its products and services offered to mi…
Skills: Product Strategy, Roadmap Development, Membership Management, Data Analysis, Cross-functional Leadership
Martinsburg, West Virginia, United States · On-site
Sales Agent $100K+ earning potentialComprehensive benefits including pension planPaid training Our door is open to talented sales professionals with the ambition, initiative, self-determination, strong work ethic, career…
Skills: Lead Sourcing, Prospecting, Networking, Written Communication, Verbal Communication
Arcadia, California, United States · On-site
$24/hr–$26/hr
Driving School Instructor Ready for a Career That Makes a Difference? Join AAA Driving School as a Full-Time Driver Training Instructor! Whether you’re a licensed driving instructor or exploring a meaningful new career, …
Skills: Driving Instruction, Defensive Driving, Student Assessment, Curriculum Implementation, Public Relations
Dallas, Texas, United States · On-site
Member Specialist Well Known AAA Brand Products and Service Excellent Earning Potential Paid Training If you are a career-minded, service-driven professional looking to join a fast-paced organization then you have come t…
Skills: Customer Service, Insurance Sales, Cross-selling, Microsoft Office, Interpersonal Communication
Martinsburg, West Virginia, United States · On-site
Sales Agent $100K+ earning potentialComprehensive benefits including pension planPaid training Our door is open to talented sales professionals with the ambition, initiative, self-determination, strong work ethic, career…
Skills: Lead Sourcing, Prospecting, Networking, Written Communication, Verbal Communication
Costa Mesa, California, United States · On-site
$86k–$105k/yr
Inside Life Insurance Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary s…
Skills: Sales, Customer Service, Communication, Organization, Financial Needs Analysis
Overland Park, Kansas, United States · On-site
Travel Agent Job Summary This position sells Travel Agency products and services and provides key travel-related member entitlement services. This position is responsible for servicing the needs of members and non-member…
Skills: Travel Sales, Lead Management, Customer Service, Ticketing, Cross-selling
Visalia, California, United States · On-site
$86k–$105k/yr
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and compan…
Skills: Sales, Communication, Customer Service, Organization, Financial Needs Analysis
Costa Mesa, California, United States · On-site
$121k–$161k/yr
Change Management Manager The Change Management Manager leads the planning and execution of organizational change initiatives to ensure successful adoption and sustainable business outcomes. This role defines the change …
Skills: Change Management, Organizational Design, Stakeholder Assessment, Communication Strategy, Training Strategy
Florissant, Missouri, United States · On-site
Sales Agent • $100K+ earning potential • Comprehensive benefits including pension plan • Paid training Our door is open to talented sales professionals with the ambition, initiative, self-determination, strong work ethic…
Skills: Lead Sourcing, Prospecting, Networking, Written Communication, Verbal Communication
Alhambra, California, United States · On-site
$86k–$105k/yr
Life Sales Agent Job Summary The Life Specialist Trainee role is an entry-level position for life insurance sales. They present and sell life insurance policies to both new and existing members. This entails conducting c…
Skills: Life Insurance Sales, Needs Assessment, Cross-selling, Lead Development, Customer Relationship Management
Massillon, Ohio, United States · On-site
Retail Service Specialist Job Summary Greets members by phone and in person and determines the nature of service required. Either provides requested services or directs them to the appropriate area. In locations providin…
Skills: Customer Service, Cash Handling, DMV Regulations, Sales, Notary Services
Wentzville, Missouri, United States · On-site
$58k–$71k/yr
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and compan…
Skills: Sales, Communication, Customer Service, Organization, Financial Needs Analysis
Los Angeles, California, United States · Remote OK
$65k–$86k/yr
Claims Field Property Adjuster Job Summary This Claims Property Field Adjuster supports the Property Claims Operation by providing service pursuant to the Property policy by handling claims of property damage lines of in…
Skills: Claims Investigation, Damage Evaluation, Negotiation, Claims Resolution, Property Insurance
Oceanside, California, United States · On-site
$86k–$105k/yr
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and compan…
Skills: Sales, Communication, Customer Service, Organization, Financial Needs Analysis
Kansas City, Missouri, United States · On-site
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and compan…
Skills: Sales, Communication, Customer Service, Organization, Financial Needs Analysis
Austin, Texas, United States · On-site
Member Specialist - New Location: Kyle, Texas Well Known AAA Brand Products and Service Excellent Earning Potential Paid Training If you are a career-minded, service-driven professional looking to join a fast-paced organ…
Skills: Customer Service, Insurance Sales, Cross-selling, Microsoft Office, Interpersonal Communication
Costa Mesa, California, United States · Hybrid
$75k–$100k/yr
Workday Functional Analyst - Payroll *Please note this is a hybrid position based in Costa Mesa, CA. You will be required to be onsite three days a week, two days work from home. Relocation assistance is not provided for…
Skills: Workday Configuration, Workday Payroll, Workday Absence Management, Workday Time Tracking, Workday Report Writer
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Lead the strategy, development, and growth of AAA's Plus, Premier, and RV & Motorcycle membership products. Partner with cross-functional teams to optimize acquisition, retention, and profitability through data-driven product enhancements.
Requires 5+ years of experience leading customer-facing products or subscription businesses with a strong background in data-driven decision making. A bachelor's degree in a technical, quantitative, or business field is required or equivalent practical experience.
Technology sits at the center of AAA’s next chapter. Auto Club Enterprises is turning 125 years of roadside trust into membership and digital products that redefine its products and services offered to millions of members. Product leaders here share one goal: build meaningful experiences that keep AAA essential in a rapidly changing world.
As a Product Manager on the Membership Product Management team, you will guide product strategy, development delivery and growth of the Plus, Premier, and RV & Motorcycle Membership products. This role focuses on differentiated membership offerings for higher-value member segments, including members seeking enhanced service levels, premium benefits, and coverage for non-standard vehicles. Success means launching features that move key metrics for membership acquisition, create member delight, and strengthen AAA’s market position.
You design the platforms and services that will power AAA’s core membership for generations to come.
You work to influence journeys and peace of mind for more than 18 million members.
You use evidence to make decisions. You know how to brief a data science partner, interpret what the numbers show, and translate findings into program action, you close the loop, you don’t just report it.
Your success is measured by real member outcomes and business value.
You like owning outcomes, setting clear goals, choosing your path and rallying partners without waiting for top-down direction.
You love working with and learning from peers who have deep, end-to-end product management expertise.
Define and evolve the strategy, positioning, and growth roadmap for AAA Plus, Premier, and RV & Motorcycle Membership products, with a focus on segment-specific value propositions, upgrade pathways, premium member needs, and lifetime member value.
Develop business cases and multi-quarter roadmaps that connect product investments to membership growth, profitability, member satisfaction, and long-term business outcomes.
Analyze member behavior, market trends, competitive dynamics, and operational performance to identify opportunities that strengthen membership value and market differentiation.
Own the end-to-end management of the AAA Plus, Premier, and RV & Motorcycle Membership products, including acquisition programs, tier migration, growth initiatives, forecasting, profitability management, product enhancements, benefit utilization, and cost optimization. Partner with Marketing, Digital Product, Engineering, Analytics, Finance, Legal, and Operations teams to align priorities, influence roadmaps, and deliver cohesive member experiences.
Design and execute structured experiments to validate product enhancements, acquisition strategies, pricing approaches, and engagement initiatives; use data and member insights to continuously improve performance.
Define and monitor key performance indicators including acquisition, retention, penetration, profitability, engagement, and member satisfaction; translate insights into actionable product decisions.
Collaborate with Analytics and Data Science teams to interpret cohort analyses, segmentation models, behavioral trends, and performance reporting that inform product strategy.
Build trusted relationships across the organization by driving collaboration, communicating clearly, influencing without direct authority, and maintaining focus on member and business outcomes.
5+ years leading customer-facing products, membership programs, subscription businesses, or related consumer products through the full product lifecycle.
Demonstrated experience developing and executing product strategies that drive acquisition, engagement, retention, profitability, and long-term customer value.
Strong strategic thinking skills with the ability to connect long-term vision to execution plans, business cases, and measurable outcomes.
Proven ability to partner with Analytics or Data Science teams to define success metrics, design experiments, interpret results, and translate findings into product improvements.
Experience working cross-functionally with Marketing, Engineering, Finance, Operations, Legal, and executive stakeholders to influence decisions and deliver results.
Fluency with product discovery methodologies, experimentation frameworks, customer insights, and data-driven decision making.
Proven ability to simplify complexity, drive consensus, and influence without direct authority.
AI-fluent and comfortable leveraging modern tools to accelerate analysis, prototyping, communication, and product execution.
Bachelor’s degree in a technical, quantitative, or business field, or equivalent practical experience.
Join us to redefine how people move, protect what matters, and discover the world, all while advancing your craft alongside a passionate, supportive team.
The starting pay range for this position is:
$120,500.00 - $160,800.00Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.
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Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
Our mission is to Save Lives, Create Member Value & Deliver Exceptional Experiences. Proudly serving 66+ million Members
Our mission is to Save Lives, Create Member Value and Deliver Exceptional Experiences. Proudly serving 66+ million Members. Disclaimer: http://bit.ly/1xDRY2k
Our mission is to Save Lives, Create Member Value & Deliver Exceptional Experiences. Proudly serving 66+ million Members
Our mission is to Save Lives, Create Member Value and Deliver Exceptional Experiences. Proudly serving 66+ million Members. Disclaimer: http://bit.ly/1xDRY2k
