Coppell, Texas, United States · Remote OK
$23/hr–$25/hr
Customer Service Representative - Insurance AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team. If you're passionate about he…
Skills: Customer Service, Call Center Operations, Bilingual Fluency, Spanish Language, Communication Skills
Solon, Ohio, United States · On-site
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and compan…
Skills: Sales, Communication, Customer Service, Organization, Financial Needs Analysis
O’Fallon, Missouri, United States · On-site
Sales Agent Sales Agent $100K+ earning potential Comprehensive benefits including pension plan Paid training Our door is open to talented sales professionals with the ambition, initiative, self-determination, strong work…
Skills: Lead Sourcing, Prospecting, Networking, Written Communication, Verbal Communication
Eastvale, California, United States · On-site
$86k–$105k/yr
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and compan…
Skills: Sales, Communication, Customer Service, Organization, Financial Needs Analysis
Montebello, California, United States · On-site
$86k–$105k/yr
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and compan…
Skills: Sales, Communication, Customer Service, Organizational Skills, Financial Needs Analysis
Overland Park, Kansas, United States · On-site
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and compan…
Skills: Sales, Communication, Customer Service, Organization, Financial Needs Analysis
Inglewood, California, United States · On-site
$86k–$105k/yr
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and compan…
Skills: Sales, Communication, Customer Service, Organizational Skills, Financial Needs Analysis
Oxford, Alabama, United States · On-site
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and compan…
Skills: Sales, Communication, Customer Service, Organizational Skills, Financial Needs Analysis
Mentor, Ohio, United States · On-site
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service, and compa…
Skills: Sales, Communication, Customer Service, Organization, Financial Needs Analysis
Jackson, Mississippi, United States · On-site
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and compan…
Skills: Sales, Communication, Customer Service, Organization, Financial Needs Analysis
Metairie, Louisiana, United States · On-site
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and compan…
Skills: Sales, Communication, Customer Service, Organization, Financial Needs Analysis
Overland Park, Kansas, United States · On-site
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and compan…
Skills: Sales, Communication, Customer Service, Organizational Skills, Financial Needs Analysis
Louisville, Kentucky, United States · On-site
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service, and compa…
Skills: Sales, Communication, Customer Service, Organizational Skills, Spanish Speaking
Plano, Texas, United States · On-site
Life Sales Agent If you are a career-minded, service-driven individual looking to join a fast-paced organization that is nationally known, then you have arrived. With our strong AAA products, legendary service and compan…
Skills: Sales, Communication, Customer Service, Organization, Financial Needs Analysis
Costa Mesa, California, United States · On-site
$146k–$195k/yr
Membership Product Management Manager Technology sits at the center of AAA’s next chapter. Auto Club Enterprises is turning 125 years of roadside trust into membership and digital products that redefine its products and …
Skills: Product Strategy, Product Lifecycle Management, Customer Engagement, Retention Strategy, Loyalty Program Development
Los Angeles, California, United States · Remote OK
$65k–$86k/yr
Claims Field Property Adjuster Job Summary This Claims Property Field Adjuster supports the Property Claims Operation by providing service pursuant to the Property policy by handling claims of property damage lines of in…
Skills: Claims Investigation, Damage Evaluation, Negotiation, Property Claims Administration, Coverage Analysis
Coppell, Texas, United States · Remote OK
Claims Field Senior Property Adjuster Job Summary This position handles moderate to complex claims matters involving homeowner property insurance written by the Interinsurance Exchange in compliance with all regulatory a…
Skills: Claims Investigation, Damages Evaluation, Negotiation, Property Insurance, Coverage Analysis
San Marcos, California, United States · On-site
$20/hr–$23/hr
Insurance Service Specialist The Auto Club is seeking a goal oriented, customer service professional to provide insurance service and clerical support to the Auto Club's insurance agents and members in our branch offices…
Skills: Customer Service, Clerical Support, Insurance Policy Maintenance, Payment Processing, Microsoft Office
San Antonio, Texas, United States · Hybrid
Contract Station Instructor - Emergency Road Service This position conducts Emergency Road Services (ERS) instructional courses for independent contract station (ICS) service providers and their employees. Instructional …
Skills: Instructional Training, Towing Procedures, Battery Service, Dispatch Technologies, Lockout Techniques
San Antonio, Texas, United States · Hybrid
Membership Sales Specialist With more than 125 years of trusted service, AAA has built a reputation for reliability, advocacy, and value for its members. We are seeking an energetic Membership Sales Specialist (MSS) to s…
Skills: Outside Sales, Face-to-Face Sales, Consumer Engagement, Objection Handling, Closing Abilities
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Handle inbound calls to assist members with AAA membership questions and provide personalized product recommendations. Resolve issues using critical thinking and navigate multiple systems in a fast-paced, non-scripted environment.
Requires a high school diploma or GED and prior customer service experience, preferably in a call center. Candidates must reside within 80 miles of Coppell, TX, and possess a dedicated home workspace with specific high-speed internet requirements.
AAA Auto Club Enterprises is hiring full-time, motivated Customer Service Representatives to join our industry-leading Insurance Call Center team.
If you're passionate about helping others and thrive in a fast-paced, member-focused environment, we want to hear from you!
What We Offer
Starting Pay: $23.00 – $25.00/hour
Bilingual Fluency: earn an additional $1.00/hour for English/Spanish fluency (assessment provided)
Location Requirement: must reside within 80 miles of 1225 Freeport Parkway, Coppell, TX 75019
Remote Training Schedule: Full‑time (40 hours per week). 100% virtual training program lasting approximately 4 months. Training shifts will be scheduled anywhere between 9:00am-9:00pm Monday–Friday. Saturday shifts (9:00am-7:15pm) are required during bullpen (on-the-job training) to support live calls; when scheduled, a weekday off will be provided.
Remote Work Schedule (Post-Training): Full-Time Schedule (40 hours/week). Work shifts will be scheduled within the hours of 9:00am-9:15pm Monday-Friday, and every Saturday between 9:00am-7:15pm. One weekday off will be provided each week.
What You’ll Do
Answer inbound calls and assist members with questions related to AAA memberships
Deliver personalized, proactive solutions and recommend valuable products and services
Engage with members using strong communication and a friendly, problem-solving mindset
Think quickly and critically to resolve issues—this is not a scripted environment
Navigate multiple systems and tools while actively listening and multitasking
Maintain a positive, can-do attitude in a fast-paced and evolving environment
Participate in ongoing coaching and development to continually enhance your performance
Work-From-Home Requirements
Dedicated, quiet workspace without interruptions.
You must have the ability to directly connect to ISP via Ethernet (No DSL, Satellite, Hot Spots, etc.). Modem/Router must be in the same room as the computer equipment with an internet speed of at least 50 mbps to 100 mbps for downloads and 10 mbps for uploads. A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.
Internet service must adequately support the employee's work hours to ensure optimal voice & data quality.
You are required to provide documentation regarding your carrier & internet speed.
A company-provided computer and partial internet reimbursement are included to support the reasonable cost of your connectivity.
Demonstrated ability to uphold productivity and confidentiality in a remote setting.
Regular attendance in virtual team meetings and training sessions.
Availability during standard business hours and flexibility for possible shift adjustments.
What You’ll Need
Prior customer service experience (recent call center experience preferred)
Spanish fluency is a plus!
Excellent communication skills (written, verbal, and listening)
Ability to multitask and navigate computer systems in real time
A flexible, “can-do” mindset and willingness to adapt to change
High school diploma or GED
Ability to pass a background check and drug screening
Must reside within 80 miles of 1225 Freeport Parkway, Coppell, TX 75019
Remarkable benefits:
• Health coverage for medical, dental, vision
• 401(K) saving plans with company match AND Pension
• Tuition assistance
• Floating holidays and PTO for community volunteer programs
• Paid parental leave
• Wellness programs
• Employee discounts (membership, insurance,
travel, entertainment, services and more!)
Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.
"Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Our organization participates in E-Verify
Our mission is to Save Lives, Create Member Value & Deliver Exceptional Experiences. Proudly serving 66+ million Members
Our mission is to Save Lives, Create Member Value and Deliver Exceptional Experiences. Proudly serving 66+ million Members. Disclaimer: http://bit.ly/1xDRY2k
Our mission is to Save Lives, Create Member Value & Deliver Exceptional Experiences. Proudly serving 66+ million Members
Our mission is to Save Lives, Create Member Value and Deliver Exceptional Experiences. Proudly serving 66+ million Members. Disclaimer: http://bit.ly/1xDRY2k
